Edindale Tuxedo & Tailoring

Highly recommend this place! Very accommodating and friendly. I came in with a pair of pants that needed hemming that day and they did it for me in 10 minutes. Thank you Edindale !!

I came to Edindale’s new location on Warner last week to get some pants tailored. The man who greeted me was incredibly friendly and entertaining, and told me that the tailoring would cost $ 12, after applying their 15%-off promotion.
I went back in a few days later to pick it up and was greeted again by the friendly man and another woman. I tried on the pants, which fit great, and proceeded to check out, with $ 12 in my hand. This is where the story gets funny:
You see, although I look nothing like a Turk, I speak Turkish. And what do you know, it turns out that the people who work here speak Turkish, too!
Woman to man (in Turkish): How much do I ring her up for?
Man to woman (in Turkish): we agreed on $ 12, but say $ 15 and see what they say.
*Meanwhile, I’m pretending like I don’t understand*
Woman to me (in English): That will be $ 15.
Me to woman (in English): I thought we agreed on $ 12?
Woman: Oh, right! Right! $ 12, please.
I could have easy called them out on it in Turkish, but I’d rather passive aggressively share this story with Unilocal readers. I would normally give them 1-​star for their unethical behavior, but I’m giving them an extra star because the tailoring was done quite well!
P. S. To the owners of the store: Watch out for what you say in front of customers :)

This place got referred to me by a friend. And I am glad I went there… people say the woman in the shop is unfriendly, I can’t agree… she was very nice to me and my husband… maybe she was new? We rented a nice shirt for my husband and a cute dress for me… she was trying to convince me to get a fancy dress, but the one I ended up with was perfect for me… pricing was ok… I would go there again…

I have been using Edindale cleaners for years. This past month was the last time I will go there. My husband rarely wears his dressier suite (we had 2 weddings) and I had the almost brand new suits dry cleaned before we left for our trip out of state. I think each suit has been worn 3 times. Packing the night before, on both suits, the buttons on the Jacket sleeves where cracked and it made both jackets unwearable. So, at 6pm the night before our flight, I went to buy buttons and replaced all the buttons on the sleeves and on front of the jacket so it all matched. They were sloppy cleaning the expensive suits and I would not suggest them if you care about your clothes, or look them over closely before you leave there. I am still looking for a replacement cleaners in the area.

I left a review a month and a half ago which has strangely disappeared. They quoted me one price to hem sleeves on a jacket, but when I picked it up, the price doubled from $ 25 to $ 50. Too expensive and I think they are deceptive. I will never go there again.

I went in with an active duty military dress coat. Needed a rank and hash marks on each sleeve. So 4 items sewn on total. I wasn’t asking for same day service but the lady at the front desk quoted me $ 5 each, which was a bit higher than other places but I was already there so $ 5 each sounded fair. Another woman came up to the counter and asked if she quoted me $ 5 each and I said yes. She said that wasn’t right. Meanwhile they are already pinning the rank on the jacket where they go. She proceeds to tell me it will be $ 15 each.
What! $ 60 for some 4 inch patches on sleeves? She started complaining how hard it is to sew onto sleeves. Hm. I have done it myself on thinner uniforms with a machine I bought at wal-​mart. It isn’t that difficult, especially for a «professional» seamstress with an industrial machine. I’m just a hobby seamstress and I figured it out pretty easily. If the jacket bulk would have fit under my home machine needle I would have done it myself. I told her that price was too high and I would have to take it somewhere else. She tried to offer me $ 10 each but at that point I was disgusted with her complaining.
It’s your job. It’s what you do for a living. Don’t complain to customers that their request is so hard that you are going to try to rip them off. Especially when they know better. I took it to a place down the street and they are sewing them on for $ 3.50 each. I will never recommend this place to anyone. What an overpriced whiner.

Went in today to use 1 of the 4 $ 25 gift certificates I had received in a charity gift basket that was sold at an event at Golden West this past fall.
Long story short, after I was able to redeem one of the certificates, I was told by the owner when I went to use the 2^nd of the 4 certificates, that the «rules» of the certificate had changed and now I was to receive a discount of 50% on my dress to be cleaned instead of free. Mind you, the dress, a simple black dress, was regularly $ 15 & he was only going to charge me $ 7.50, lucky me.
I will NEVER return to this place of business.

We use Edindale as our regular dry cleaner. We have tried several in the area, and have found that nobody comes close to their level of friendliness and customer service. Their prices are competitive, but it’s the owner’s willingness to go the extra mile and deliver your clothes to you if necessary, get them done quickly for you if you need them, etc. I have never used the rental services at Edindale, so I can’t rate them in that area, but I cannot imagine them being rude to anyone. I have used their tailoring service and found that they are reliable and do fantastic work. They have delivered as promised every time. Overall, they do a great job with the dry cleaning and laundering, they are accommodating, and make you feel like customer # 1 every time you walk through the door. They have Never let me down, so in my book, they get five full stars!

I am a long time customer of Edindale Cleaners on Warner/​Bolsa Chica in Huntington Beach, CA. In addition to doing a great job with my dry cleaning, they do a great job with all of my alterations. I highly reccomend the guy’s at Edindale Cleaners! Mike in Huntington Beach

Been coming here for about 5 years – very friendly, always pleasant. Don’t know what anyone else charges, but great service a friendly smile and the fact that they know who I am –why would I go anywhere else.
Also they have hemmed a dozen pair of jeans for me and they are always ready as promised and look great.

Nice guy but very pricey make sure to ask how much befor you get anything done so you don’t over pay like I did!

I had a very unpleasant experience here! I don’t recall the exact day I gave them two pairs of pants to be hemmed, but I came in two days after the date they circled for pickup, AND THEY STILL DIDN’T HAVE IT READY! When I asked the lady kindly why they didn’t commit to the date they had previously agreed upon, she answered in a very apathetic tone,“oh, she must have been busy and didn’t realize there was another pair.” And then I said,“So when do you think my pants will be ready then?” She said, «I don’t know, I’ll give her a call.» The conversation is converted into another language on the phone, and even though I couldn’t understand I was able to read her body language and see the snotty tone she was talking in. She then told me to come back the next day.
I arrive the next day and already fed up with the terrible service, I just wanted to get my pants and leave. She brings them up and charges me $ 36 dollars! WTF??? It wasn’t like I asked them to do anything extreme to my pants. I just wanted them hemmed! I complained about their price and she said, «That’s just what we charge.» Again? With the attitude! It’s not necessary, and have you ever heard of the words customer service and what it does to help your business if you don’t want it to burn up in flames???
I paid the very rude lady her 36 bucks and got the hell out of there! I honestly couldn’t take her nasty attitude any longer. That, and I didn’t think it was worth wasting my time trying to argue with someone who couldn’t comprehend running a business properly. Sorry, but please spend your money elsewhere. Overall it wasn’t a very well kept place and service is DISGUSTING HERE!!! ZERO STARS!