Happy Nails of Bella Terra

They seemed nice and friendly at first. However, once the woman started on my manicure, after getting me in the chair and starting on my cuticles, she said «you know what, I am going to need you to pay first». I was shocked, but I said ok and tried to get up to go pay at the counter and she said, «no you stay, I’ll take your card to the counter.» I had the mind to leave at that point but I was there with a friend and didn’t want to leave without her. After paying, the woman returned to «massage» my arm. It was very painful, she gave me an Indian burn and didn’t even bother with the other arm, which I was thankful for. When I showed her my color choice, she said, «really this color?» With attitude. While painting my nails, she moved my hand into the towel, then when she noticed that the color smeared she said, «tsk… be careful» and then did not bother to correct it. I paid $ 25 for someone to be incredibly rude to me and she did a horrid job. I do not recommend this place. I could have done a better job at home.

Hey guys! I am Miss California USA, Nadia Mejia, & Happy Nails in Bella Terra is my favorite go-​to nail spot! Diane is absolutely wonderful & always makes me laugh & I leave there with the prettiest nails! She gets my personality so I let her do her own thing and never leave disappointed. Thank you Happy Nails for making me such a happy customer! 10 out of 10 from me

Wow, 5 stars customer service, they waited for me, I went there right at closing time! I had instant service, Kathy did my foot toe nails and Van did my hands, I let them winging it and they came out phenomenal, here is a pic of my manicure, later I will all the lovely toenails pix!
I love this salon, all the ladies are great, the boss is amiable I highly recommend this salon, wish I live closer to come more often!

Sooooo expensive. They upsell you and pressure you to say yes even though you’re not sure what you’re getting. I went in just wanting a standard pedicure (normally $ 15– $ 20) and french tip acrylics (normally $ 25) and got gel Polish even though i declined and a deluxe pedicure bc the lady kept insisting. My toes chipped the next day and my acrylics were super think. In total I spent $ 96 and had to go get an acrylic rebase 3 weeks later due to lifting.
Parking also sucks. You have to park in a busy dangerous costco lot or the garage at the mall. Not worth the cost.

I like most manicurists in this salon, but the manager deserves no stars. Making an appointment is useless. Today, he put me down for four hours earlier than I asked for, so my manicurist was not available when I came. A month earlier I was there in spite of making an appointment, I had to wait for almost a whole hour. When he says you will have to wait five minutes, those five minutes can stretch to 30 or even more minutes.

This is the 2^nd time I get my nails done here and I love it! The service is great, my daughter got her nails done and Judy was so friendly my baby loved her tangled nails… I love how my nails came out. Exactly like the picture I showed her

So disappointed my nails only lasted three days I have to go get them done again before my bikini shoot and before my movie will never suggest my 2 million fans or my friends to go to this place ever

I had such high hopes since they received 4 stars as opposed to other Happy Nails. When I made my appointment, I told them that I needed to get gel taken off and regular manicure, twice. Upon checking in, I told them a third time what I needed. As I was being sat down, I was once again asked what I needed (4^th time). As I am waiting to be helped, Holly walked over and AGAIN asked me what I needed. FIVE TIMES! Don’t you guys listen to the customer?!
As she was getting someone to help me, I go to the bathroom and hear them pass me around from one nail tech to another. Makes a customer feel welcomed! I don’t care if I am only giving you money for a small task, it’s still money! Sorry I’m not getting the whole works of a pedi, parafin, etc… $ 19 for a mani and gel take off (that’s $ 19 more than what you had before I walked in)
Anyway, as I am waking out of the bathroom, I hear someone say something about me in Vietnamese. If I can translate it, I would but I don’t know the word in English. Regardless, they shouldn’t be talking about me in a different language. Gives everyone in the nail industry a much worse name. I will never set foot into that location again.

Thank you DIANE, HOLLY and CINDY, for taking such great care of me.
Even though Diane was on vacation she came in for me anyways! Now that’s a dedicated worker, keeping her customers happy @ HAPPY NAILS!
Everyone is always so kind and always willing to help me as soon as I walk in the door!!! Thank you Happy Nails!

Diane has worked on my nails and has done an Awesome job everytime. She is quick and efficient and very understanding with my requests.

I usually go to this salon! Great service! Olivia is the best!!! I’ve been to so many nail salons and she does the best mani pedi!

Wow, bad place to get your nails and toes done. Visiting a friend and had some time to burn so I thought I would try this place. One week later and I’m back at my regular salon having them fix the cheep job this place did. My nails are lifting after 9 days…
I would not recommend.

I guess I would expect from a nail salon that has so many locations their operations would be on point. I’m so spoiled by essence nails in Irvine but was near my moms house and needed a mani/​pedi. The salon was cluttered, unorganized and not clean. The women working there were scattered and carry about with random conversations having their lunch. I want a spa atmosphere when I go to the nail salon. My manicure and pedicure were average. Overall experience a 1.

I have a nail place I go to loyally, but my husband was getting a haircut by this salon and I decided to kill some time by getting a manicure.
This place was a little more expensive for a basic manicure than most nail salons I’ve been to; and the people working here weren’t very nice. Right off the bat, they weren’t friendly; but also seemed particularly annoyed that I wanted a basic manicure. I don’t like gel polish because it always ruins my nails and they were obviously unhappy that I wanted a basic manicure over the gel.
The nail tech barely acknowledged me the entire time and even got up from the table and left for an extended period of time without so much as a word to me. When she was done she literally took the money from my hand and walked away– not a word, no eye contact… nothing. It was honestly weird and awkward.
The manicure itself was ok; but I could get the same (or better) at a place where the people are more friendly and charge less.
Won’t be back.

I am no stranger to getting mani-​pedis. In fact it is one of my guilty pleasures that I partake in every 2 – 3 weeks, or how ever long I can stretch it. I always get the gel manicure, that is $ 15.00 extra, but it is worth it, because they last so long.
My daughter and I went in yesterday for mani-​pedis, and Mother Daughter bonding time, and really felt rushed and pushed around. We were ordered into the spa chairs, even before we were able to choose our polish colors. It is definitely not up to my standards in the cleanliness department. The towels need replacing, as several had holes in them.
My biggest complaint is that their pricing is not in line with the other Happy Nails in the area. I ended up paying way more, for far less beauty services than I usually get. I will stick with the Seal Beach location, for its better prices, and easier parking.

After my bad experience I got a message from the owner the next day. He invited me back to the salon for a «do-​over» on him. Today I took him up on that offer and had a MUCH better experience.
A girl named Annie did my nails and she was fantastic. So talkative, friendly and gentle. Van did my toes and she the same. Very professional, and she was sweet as well.
I’m glad I had another chance to come in to Happy Nails and after today’s experience, I’ll be back!

I wouldn’t go anywhere else!!! I’ve been coming here for 5 years!!! Love the service I’m given & treated like royalty

I’ve been a customer for over six months now, and am extremely HAPPY! :)
Diane takes great care of my hands, from a basic manicure or polish change to acrylic overlay with gel color, whatever suits the occasion for me. She even went the extra mile to go purchase a lilac gel color (and matching regular polish for my toes) after I had mentioned liking that color (and the salon did not carry the shade I was looking for). On my next visit, I had lilac fingers and toes! And it’s such a pretty shade that I’ve used it several times since. If that’s not amazing customer service, I don’t know what is! Not to mention, she’s very flexible with scheduling and will always try to accommodate my hectic schedule as best as she can.
Holly takes care of my pedicures and does a wonderful job every single time. I’ve gotten everything from basic to the «Royal» (paraffin, hot oils, clay mask, extra massage, etc), and the treatment is always relaxing and worth the time and money.
Again, they’re happy to accommodate whatever the occasion may be. If all I need is a polish change, they do not pressure me to upgrade, and they still make sure I am satisfied with the end product. Diane and Holly take wonderful care of me, and I am grateful to Happy Nails for their excellent service!

I’m forced to give this place 1 star instead of 0.
If you’re an Asian customer, good luck. They favor white folks over you.
I was waiting to get my nails fixed, even got my eyebrows waxed in the mean time. I waited over 25 minutes to get one nail fixed. When Tina was done with her customer she put a white customer in front of me and wouldn’t serve me. She knew I’ve been waiting for her the whole time.
The lady fixing my nail couldn’t get the color right and kept saying in Vietnamese «just do it even though it’s not perfect»
My acrylic is thick and ugly.
Another lady has replace her to fix my nail for her to start a pedicure for a new customer.
She charged me $ 4 (ok I’ll pay I’m not cheap) but I confronted her about how the menu says only $ 1/​$ 2, her response was «but this but that»
Cindy was great at waxing brows.
I’m a very fair and patient person, but I will not tolerate discrimination of any sort.
I planned to go here to get full service once a month but after my first experience? Forget about it I’m taking my business else where.

I had stopped getting my nails professionally done years ago & decided to go back to it a month ago & am so glad Diane was there that night, to show me that my nails can be fun again! I’m hooked! Thank you Diane for taking me on as a client!