Jersey Mike’s Subs

Excellent subs! We’ve only eaten here three times but every time was great! I do wish they’d given us more meat in the Philly Cheesesteak we had. it was mostly cheese & veggies. For almost $ 14 I was hoping for a little more beef. But overall delicious! We will definitely eat here again!

Best Jersey Mike’s location! Nicest guys! Some lady was complaining about not enough meat on her sandwich which is super lame. The guys were as polite as could be and then she stormed out. As I was paying they offered my brother and I free fresh baked cookies. Love this place!!!

Yikes, Jersey Mikes. Yikes.
Had someone pick up lunch for a group of us and the sandwiches were all completely incorrect. The two club subs didn’t have bacon, only turkey and provolone. Asked for oil and vinegar on only one, ended up on all three. Whatever, mistakes happen. Two of us returned an hour later starving to ask for the sandwiches to be remade correctly since we did pay for two clubs as our receipt stated which are a tidbit more expensive.
We were «greeted» by the dude with the green hair that has an attitude problem every time we’ve been there. He saw me with the bag and instead of a hello we got an unfriendly face. When I explained our sandwiches were incorrect his immediate response was «we made them how she said but ok.» I said I was sorry and we paid for two clubs and a turkey provolone and he just took the bag and started remaking them, telling his coworkers «these were the sandwiches from before» and «we made them how we were told». Confused I asked if the girl who brought the order in told them to not put bacon on the club subs and he said «oh, well there should’ve been bacon on it.» When they were building the sandwiches there was more attitude. The guy I was with assumed mikes way was oil and vinegar only. Easy explanation possible. When the guy figured out he didn’t understand mikes way he started rolling his eyes and explained all that’s included, then rudely asked «so what is it that you want.»
The saving grace sort of was the girl working the machine. She made sure to check that our remakes were done correctly and asked us if we wanted anything else with our order. She apologized for the mistake (which no one else even made an effort to) and sent us on our way.
Seriously I don’t care if the sandwich is wrong. We came back just wanting our sandwiches correct and nothing more but we were greeted with hostility. We were not looking to place blame but the defensiveness and rudeness we were handed back when we’re paying customers was extremely unsettling. We made a trek to come to this location from Garden Grove, but honestly from now on were going to take an extra trip to a different location because the rudeness isn’t worth the sandwich.
Unfortunately it seems like poor customer service is really «Mike’s Way»

Worst Jersey’s Mikes ever. Ordered online, like at do at the one close to my home. Ordered Brownies & Cookies for desert… work function.
They sent 3 of the 9 cookies we paid for, and NO brownies. They substituted with some peanut butter cakes… really.
Manager was NOT helpful. Really did not care that anyone messed up the order, or about the substitution,
Then to make matter’s worse, I needed to go to the actual store to get the refund. He would not take care of it by phone… and wanted the peanut butter items back in order to credit me.
HORRIBLE customer service

Wow … I should have not disregarded other Unilocalers !!! I got a cheese steak sandwich … but I dont understand how it contained enough liquid to be considered a soup in a bread bowl! !! Just take a look at tge amount of napkins … and still there is a lot more … disgusting !

JM is my favorite sub however this location does not have the estate service. I came at lunch time 3 – 2 busy I told the guy 2 giant 9s the guy working the register didn’t know how to work it the transaction took entirely too long when I got home the sandwiches were the wrong kind I fed my hungry kids the one sandwich and took the other one back to the location only to be greeted with the guy with the backwards hat and the earring giving me a snide remark of do you have your receipt despite the fact that I was just in 10 minutes ago he then proceeded to tell me yes you ordered to number thirteens I took your order no I order 2 number 9s I felt like I had to argue with him at the end of it they told me that the sandwich I returned that I assured them was untouched would only be thrown away there was no offer compensation for the inonvience nothing but ATTITUDE that guy forcefully said oh I’m sorry but continued to murmur bad remarks under his breath. I had to catch the guy again to remind him there is bacon on the sandwich I felt like I had to babysit them every step of the job OR IT WAS MY FAULT I will not be returning to this location again I would rather go to D Simone’s deli right up the street where it’s a great family owned delis and they treat you with respect and dignity I HAVE NO AFFILIATION WITH THEM OTHER THAN LOVING THEM AT DI SIMONES SERVICE AND FOOD OVER THE UNPROFESSIONAL KIDS RUNNING THIS STORE

I love how they drench their sandwiches in that sauce. They just keep pouring it on and I love it! Jersey Mike’s is a great place to grab a sub and the price is pretty darn good. I would definitely eat here over Subway any day. They have a machine slicer that slices all the meats right there in front of you.

Best subs ever! Ask for Mike to make your sandwich! He’s a plethra of knowledge and a total foodie! Thanks again!

Solid sub everything. I grew up eating my dad’s delicious sandwiches so I’m sort of a deli snob. This is one of the few sub places I frequent. Never too much fat, never too salty, just right every time.
I guess they could give the restroom a quick pass but in all fairness it IS a sub shop. Check them out, you won’t be sorry.

I just had the chicken bacon ranch cheese steak sandwich at Jersey Mike’s. OK come on is that really bacon! It can’t be its he’s chemically! This or is the worst sandwich I think I’ve had at a sub sandwich place. I give it less than one star but I can’t. Watered-​down sauces, bacon taste like chemicals, still crumbly bread. Honestly I love bacon to say bacon. I have to say heartedly the worst sandwich I’ve ever had. And I’m a foodie! This is so close to my house I’m really sorry it’s crappy. I already feel my stomach churning repelling the sandwich. OK I know I haven’t written a review in about a year but that’s how bad this sandwich was! I was compelled to write about it.

Ugh, what a total waste of money and calories. This is my 3^rd visit to this location. First visit was bad, 2^nd visit was really good, this visit was a culinary abomination that made Subway’s sandwiches taste like a sandwich masterpiece. I won’t be returning to this location or any Jersey Mike’s again.
I went with the buffalo chicken philly and my wife had the ranch chicken philly. The employees could have told us we’d have zero customization for our subs since we stood there for about 10 minutes for our subs to be cooked while all the cold sandwich people had to squeeze past us in line to finish their orders. In the end they just handed us wrapped sandwiches which pissed me off since I wanted to add some stuff to it.
The instant I picked up my sub the stale old dry bread crumbled to pieces. It literally self destructed in my hands. I think it was an omen sent from God himself warning me not to continue with my lunch. Got to eat my overpriced sub with a fork. It was like eating buffalo wing soup since it was drenched in so much watered down sauce it’s all I could taste.
Donna’s sandwich was so bad she threw it away. Her bacon she said tasted like it had been cooked in kerosene and plastic. It had a chemical flavor that was stomach churning. I told her to send it back but she just chucked it. Now she her stomach is rolling and she’s afraid she’ll get sick since something was seriously wrong with the bacon. It was so bad she wrote a Unilocal review on her phone while we drove home and she hasn’t written a review in about a year.

I luv this place!!! What’s not to love? Freshly baked bread, cold cuts carved just for your sammich, and a yummy hunk of cheese (not that fake stuff you get at the «other» place). Somehow the combination of all the yumminess on this sammich is just magic. You would think that slicing the meat fresh for each sammich would take a lot of time, but it doesn’t. This friendly team seems to really have a system that works well to get customers through and on to the important stuff… which is eatin’! I’ve never really had to wait too long anytime I have stopped in. I love grabbing a couple of different sammiches and having them cut into smaller segments for summer picnics and outdoor shows.
The shop is tucked away in a corner of a strip mall at the corner of Springdale and Bolsa, so don’t blink or you might miss it. And trust me, you don’t want to miss it!

Amazing!!! I love the food and the online ordering. I never have to wait when i come to pick it up.

Customer service is not on the menu here. Went in to redeem our subs from the Angels beat down of the Red Sox but got shot down because we didn’t bring our son in with us. Had the tix in hand but no exceptions.
Not a good way to get us back for repeat business. Bad form.

Love this place!!! I’m not sure of the girls name that slices the meat and cheese at lunch time but she is so friendly!
She always says hello — always starts a conversation with you!
Just so sweet — the customer service is awesome!
5 stars for this Jersey Mikes location!

Always friendly and helpful especially when I bring my kids in. I love the turkey wrap.

It’s ok. Just another overpriced deli sandwich shop. Vons sandwich is way better. Teenagers behind the counter are inexperienced or under trained. They keep starting on new orders without finishing the ones ahead. I ended up waiting for a wrap for 15 minutes, the rest of my party were done eating.

Best subs in my opinion! Everything taste fresh and the guys that make your sandwich are really nice. I would have given 5 star, but the tables and sitting area and floor were a little dirty. We did go in while they had a rush of people so I’m sure it’s not always like that.

Normally would rate much higher. However this time I got a side sandwich with my sac of oil. I only live 4 miles away and once I got home and pulled out my sandwich it was completely soggy. He looked new and must still be learning. Oh well.

One of my favorite quick sandwich shops! The staff is friendly and they keep things moving even during the busy lunch rush.