Service King Collision Repair of Huntingdon Valley

I would give this auto body shop –5 stars if possible. I brought my car her per my insurance company’s recommendation and I wish I hadn’t. After 5 days of my car in the shop they called me and said my car was finished, I went to pick it up and had BLACK back splash paint all over the right side of my WHITE car, the side mirror was not painted, the rear bumper they were supposed to replace completely was only buffed and poorly painted over. I had to leave my car there for another couple of days while they «resolved» these problems. I went to pick my car up AGAIN (all while I am paying for a rental) the black paint was removed from the side but still on my windshield; however, I didn’t find this out until the sun came out and I couldn’t see. After going back and forth between my house and this shop 3 times (30 minute drive) and my problems still weren’t resolved I decided to go to a different repair shop and file an official complaint against this company through my insurance. I truly hope that Allstate stops recommending people to this shop so no one else has to go through what I did. On top of it all the lady at the front desk (Cathy?) was extremely rude, unprofessional and had an attitude when I would notice repairs that weren’t done properly. Don’t make the same mistake I did and avoid this place at all costs!

Replaced Nissan Rogue bumper twice on same car. (Other guy’s insurance on both occasions) Quick fab service each time. Until I traded vehicle in (May 2011), never noticed anything problematic.

Overall very poor experience. I chose this shop because it was preferred by my auto insurance company to replace a side window and side view mirror. The first mirror they installed was used and clearly defective, on the second and third mirror installs they used an after market, both of which were defective. It wasn’t until after I filed an official complaint with my insurance company that they agreed to try an OEM mirror. So now after four trips to this location I might have a fully functioning mirror. Completely unacceptable, spend your or your insurance company’s money elsewhere.