Baskin-Robbins

Mediocre ice cream paired with terrible customer service makes for a bad experience. My family and I came in while the girls behind the counter were pretty busy. When it got to our turn, Kelly asked bluntly «What do you want?» After being rushed through our order, I paid and was basically tossed my receipt. No thank you, no anything. We sit inside, eating our ice cream and notice a «free scoop if you are not offered a sample» sign. I go up to claim my free scoop, since we were not offered a sample, and Kelly argued with me; insisting that she always asks everyone. She refused to give me a free scoop, and was very rude about it. So much so, that another customer in the store told her that she should quit giving people a hard time. Do yourself a favor and skip this place. Go over to Pullman Square and get Cold Stone instead.

The ice cream is great, but not earth shattering. Baseball Nut is so good! The reason for the two stars is because of a woman in her late 50s or 60s that has worked here for the longest time. She is incredibly rude and has the personality of mold. Don’t even try to start up a conversation with her; you’ll be drained quickly. Small talk and jokes fall hard. Just today, she questioned the validity of a coupon and hounded others in my family for having the same one… also, it was for any scoop, but she only allowed one. It really is shocking.