Rosati’s Pizza

Best pizza around. The crust and double dough are awesome. I order pizzas from this location frequently for my employees and they love it!!!

Horrible customer service! We have been going weekly to Rosatis for Friday Night Pizza night for years! The pizza isn’t anything special, but it was convenient. Unfortunately the service here is terrible. We’d wait the hour for our pizza, and then wait and wait. The food often came cold or wrong. When calling to have it fixed, they tell you too bad, you now have to wait another hour because there are other deliveries ahead of you! Seriously, It was a salad, and I already waited an hour and you delivered it wrong the first time. So now I have to wait another hour for you to fix it while my family eats their dinner? Ridiculous!
This has happened too many times and they are always rude. Luckily there are a ton of other options now in Huntley for Friday Night Pizza night!

Wish there was an option for 0 stars. I’ve tried to give this place another chance but last few times I ordered from them it’s taken way longer than they said and also said delivery and come to find out it was just sitting there. Ice cold pizza. Apparently they can’t read the receipt that said delivery on it. Done going there.

Love their slices of pizza for lunch but it seems like this place is never open I work in the area a lot and was about 10 miles from there and was craving their pizza so I drive the 10 miles to come get a slice and of course their closed on a fucking Tuesday what kind of pizza place closes during the week or at all for that matter so therefore I’ll never be coming back

I am so disappointed in the service I received tonight from this place. After tonight’s Highschool football game the kids wanted pizza. I saw that Rosati’s was open until 11pm so I called to place an order at 10:32pm. The lady proceeded to tell me that they were closed (albeit 28 mins early) but took my order as if I was inconveniencing her. When I picked up my order, she was rude, short tempered and couldn’t get me out of there quick enough… And it was 10:57pm. I will never order from here again because of this kind of service. If you advertise that you’re open until 11pm, I would expect to be served with a smile as if they want my business. Beware of this place.

I eat here a lot since I work in Huntley. Mostly I choose the pasta. I will say that they need to ease up on the salt. I’m sitting here eating lasagna and I can barely taste the cheese or the tomato. It’s like one giant salt lick. It’s usually salty to be honest… so this isn’t a one time thing. But I think this particular dish is just overbearingly salty.
Other than that. delivery is always in a reasonable time. Food is decent but salty. Customer service is decent here too.

Do not go here, they mess up your order and want you to come back and give them the food they messed up or they charge you for the CORRECT food. You guys are idiots and you have lost a customer. Very bad policy and you guys are done with me. Jimanos and papa savarios are better. Screw you guys

Horrible phone service. Had to call for 10 minutes before someone answered.
After ordering, I was told 25 minutes. I showed up after 30 minutes, only to be told it would be another 20 minutes.
The girls at the counter seem completely clueless, including the «manager»
While waiting another customer showed up with gift cards only to be told that they weren’t for this location and only for the Woodstock location even though the cards did not say any location. The food was 100% ready, and they let the customer cancel the order and scraped the food
Update, 10 minutes into the 2^nd 15 minutes, I was told another 15 minutes.
Rosatis has lost this customer. I will start going to Sal’s or Taylor Street… maybe even Little Caesars.

Beware of what day you order from this place in Huntley. We are regular customers who order every other week from Rosatis-​Huntley but over the last few months, depending on what day you order, their pizza sauce can be completely different from any other day — one day the sauce is seasoned, spicy and not acidic. The next time you order the ingredients slide off and the sauce tastes exactly like tomato paste from a can — very acidic, not seasoned and sour. Sometimes the crust is crunchy and well done, other times it is barely cooked. If throwing darts is your game then try this place. If not a gambler, then look elsewhere for your pizza. We DO love their ribs though and they have been consistent. What gives Rosati’s? No quality control???

I’ve only eaten here twice. Once was a long time ago — at least 2 years ago and then again just today.
I got a large thin crust with spinach, tomatoes, and feta. Had it delivered along with a salad. Everything arrived just fine and the guy seemed nice and happy. The pizza tastes really great!
No complaints — only 4 stars because I remember their desserts being kinda blah — but that was from a couple years ago. If I try them again and they are better — I’ll update :)
Also — I ordered online (the only pizza place in Huntley with online ordering right now) and it said it would be 40 minutes and it was almost exactly.
The one complaint I have on their online order form — I actually first went to order the Mexican pizza they had with ground beef, jalapenos, cheddar, and a couple other toppings. When clicked order — it looked like it took off the jalapenos and when you click the choice to add it — it ups the price when it lists it as if it should be included. Tried other pizzas and they were fine so it must just be a glitch with that one.
Thank you, Rosati’s, for having online ordering and being yummy!

If I could leave 0 stars that’s just what I’ll leave. I order The Chef Beef, cheese fries and 2 Pepsi yesterday placed the order at 5:08pm. I waited 6:44 to call back after being told the order would be 35 min. Because I knew the weather was bad, I decided to wait even longer. Finally half of my order arrive at 7:20pm. The driver had given away my Pepsi and asked me to call in for credit– decided NOT to tip him. I called and notify them that the driver had given away my Pepsi and asked for credit for drinks. I was told manager Abraham would issue a FULL REFUND! After speaking to him today he notify me that he has to call the credit company and issue a refund it could take up to 7 days. Then began to question me very aggressive about WHY I didn’t tip the driver and after his employee told me a 30 min –35 min wait! Long story short PLEASE find another place to Oder from. NEVER again will they receive my business.

The best pizza of the chain is here in huntley

Six times now we have had pizza from here. First three were good but started to go down hill. Had to call a manager the last two times, as pizza was cold… not warm but actually cold. Then pizza came over an hour after it was promised. Manager said they were busy, told him had they told us that two hours ago could have saved us both a lot of trouble. We are done, no more Rosati’s pizza for us as there are too many others out there.