Enterprise Rent-A-Car

The staff is very friendly. I like this location because they make the process easy and it’s convenient. The only reason I didn’t give 5 stats is because my car wasnt ready at the time and I had to come back later. They did try to call me but I didn’t get the message but I still use this location it’s one of my favorite ones in Huntsville.

Staff was nice, however the car I got was horrible. Seats very stained, tires worn. Had to wash windshield inside and out, myself. Very disappointed in the vehicle. I had reserved three days prior, so it was not a last minute rental.

Great service and price. $ 19.99 a day weekend rate and a new 2015 car with 3k miles on it. I will use them again for all my rental car needs.

I travel for work. Renting cars every week to two weeks, I worked with each representative at one time or another. These reps always took great care of me. The only reason why they do not get all 5 stars is because the facility is understaffed at times and, thus, gets a little backed up. However, they work with what they have and never let me down through 15 different rentals!

Superb service on recent rental ¹⁰⁄₃ to ¹⁰⁄₇.
Reserved vehicle was too small for me since I am tall, and the manager gave me a free upgrade to make my trip more comfortable. Check out and check in went quickly as well.

Called several days ahead to reserve a car for a specific time.
No cars were available when I arrived though, and had to wait over an hour and a half for one to arrive. This didn’t seem to alarm anyone there except for me.
I was offered a 15% for my next rental, but I will not be returning.

I have used Enterprise a number of times in San Diego without ever having an issue. However, this particular Enterprise I would rather walk to my destination than ever attempt to use again.
I reserved a car a week in advance, they even called me two days before to confirm my reservation. However, when I get there to pick up my car they were out of vehicles.
Myself and about 5 other people were confused on how our reserved cars weren’t there. One lady was told she could rent one of two trucks or a 15 passenger van. She sighed and accepted the truck.
When my turn arose I asked about the other truck. She tells me that she’d have to call everyone else who had a reservation that morning to see first.
I ended up going to Avis. While on the phone talking to an Avis employee, we talked about the local enterprise and she told me that she heard of this happening on multiple occasions.