Sawmill Creek Resort

Came out on NYE as my husband’s band was playing. From the very start they appeared completely under staffed & unorganized. Then had the joy of being treated like a 2^nd class citizen because I’m *gasp* with the band.

Wonderful place to stay and eat. Had a two room suite with fireplace and corner whirlpool tub. Quiet, clean, and nicely appointed. The indoor pool is really nice and big. The food at the restaurant is well above most hotel restaurant food. I would recommend the restaurant even if you do not stay at the resort. Be sure to walk to Sheldon Marsh. Relaxing and beautiful. We already booked our next stay!

I don’t understand the negative reviews of this place. We were on our way here and I decided to check Unilocal to see the reviews. I got really nervous when I read them and was expecting a terrible place. Our rooms did not smell (we had to change rooms in the middle of our stay because our room was through our stay). The temperature of the 1^st shower did change a little bit but nothing drastic. Beds were so so. As for the décor, I think it fit for where we were at. We were in a woody area at the lake. Don’t understand why people would complain about that! Outdoor pool was great so was the service. I do wish the outdoor bar was not just open on Saturdays. I would come back. Our televisions were fine but we did not watch much tv since we were on Vaca and there was so much to do. Kudos to the bell hop Ian… very personable. Great job!

I’m really quite torn about this place. On one hand, the service was outstanding, and the person that handled our reservation was beyond fantastic. On the other, the décor was very dated and not even the flat screen tv’s could modernize the room. I’m going with four stars because most of the time that I was in the room it was dark, so the surroundings didn’t bother me much, and the staff was so friendly that I’m willing to forgive some old décor.

Quiet, comfortable room when traveling on business.
Stayed on business 1÷14÷15.
Naturally, being the middle of winter, I didn’t get any exposure to the golf course, but my stay was pleasant.
Check in was smooth, and though the carpets are outdated, it was still quite cozy with the fireplace going in the lobby. I stayed in the Shawnee wing (all the way to the far end away from the lobby) in a king room with a fireplace.
The fireplace provided quite a bit of heat, and the bed was even and comfortable. The desk was big and a great space to answer emails and get some work done before bed.
I liked the change in flooring (birch-​style laminate in the desk/​bathroom areas) regardless of the fact it was obviously laminate.
Even though there was a relatively rowdy convention crowd (fishing & tackle convention), the rooms were very quiet.
I might not think of this as a vacation spot (not a golfer), but for a business trip, the rooms were comfortable, functional, and quiet. I would gladly book there again.

When we first walked into our room the musty smell was overwhelming and the robes hanging were actually damp from the air. It was coming from the air conditioner so I turned it off and opened the window but no screen was there. We came back later and the smell was unbearable. They did move us to a new room but with no apology or comment.
As part of the convention we had a beachfront party. The food was very poor quality. My hamburger actually smelled like wet dog. The chicken was cut up pieces of very over cooked chicken breasts.
The small beds and pillows are lumpy and uneven.
I will say the indoor pool was very nice and outdoor pool was average. The lobby has very cool Native American artifacts and decorations, but who stays at a pool for the lobby. Essentially this place is in desperate need of renovation!

Recently stayed here for a convention. The first thing I have to say is this place is extremely outdated. Second is that it is located in a pretty convenient area, about 10min away from Kalahari and Sandusky.
Because I was there for a convention I got the «convention rate» which was $ 110.00 a night including tax. the regular rate for this place (double bed room) is about 110.00 before tax… not too much of a difference there. Too expensive for what you get.
Checking into the room was easy but we were highly disappointed when we actually got to our room. The TVs are very old zeniths-​from the 80s. Beds are very small, uneven and not extremely comfortable. Our air conditioner did not work and when we went to open the window there was no screen to keep the bugs out. Water for shower sporadically turns from cold to unbearably hot. The hotel offers food service but its extremely expensive so don’t even bother. there are plenty of places to eat in the area for much cheaper.
One if the worst things was how little the staff seemed to care about the condition of the hotel or even how your stay was. On Sunday morning at 6:30 am, my whole wing of the hotel woke up to a horrible, extremely loud shrieking noise that went on for 10 minutes. Called the front desk and they said they had no idea what it was, didn’t tell us to evacuate or anything.
It stopped and we went back to sleep, went to check out and asked what happened the response was «uhh, we don’t know.»
Seriously just do not stay here. There are so many hotels in the area this would be my absolute last choice, and even then I think I would rather sleep in my car.

Stayed here for a week on business trip.
Good things
Nice location, golf course, Indian theme, spacious, in house restaurant and bar, meetings and conference rooms, pool.
Bad things
Poor service, run down carpets, terrible beds, old rooms, bland food, fitness center sucks, far off from the airpor

Room reservations staff… started as 2 star. Not happy… moved to 4 star since the «issue» has been resolved.
BE sure to ask for all information in writing when you speak with the reservation staff. Also, ask what it includes… and for which «rooms» the rate is good towards.
Worked through a small glich in regards to this. Thankfully, I continued to ask prior to the wedding… otherwise, guests may have been charged and I would not have known it was a different rate than previously discussed.
The COO, Jeff was extremely helpful… although, issues like this should not always go to the COO to handle (my thoughts).

A great resort. Great facility with terrific chef — good food and the staff is sharp. A great place for conventions with meeting rooms of all sizes that look great. Marina with jet ski, beautiful beach, Fazio Golf Course and five minutes to Cedar Point amusement Park. It is in the heart of Ohios vacation land and near Put in Bay and Kelleys island. Best place to stay in the area.