I REALLY don’t like how late this store opens– 10AM??? Come on! A lot of people start their day much earlier than that– 10AM is honestly just stupid. I haven’t been wowed by this particular location, especially in the bargain sections. I find the same stuff in those sections pretty much each time I go, which is disappointing. The staff is fine and I haven’t had any issues with them. I just really wish they would open earlier!
Nora H.
Rating des Ortes: 4 Fort Worth, TX
I have come to love and appreciate this location after they so abruptly closed the Downtown Fort Worth location. I have been coming to this location for a good 9 years now. The staff is always knowledgeable and courteous, I have never come across anyone unpleasant. When I come to this location it’s to browse through books or have some of their yummy drinks and sandwiches in B&N café. I highly recommend you guys order the Green Tea Frap or eating the awesome cup of Chili I had over the weekend, it left me wanting more. The selection of books is magazines are great, and the location can be noisy at times, but if needed I’m sure you could find a comfy quiet spot where you can take your mind off things and just read.
Mindy C.
Rating des Ortes: 1 Fort Worth, TX
Shortest Review Ever — The customer service here is TERRIBLE. End of story.
Heather T.
Rating des Ortes: 3 Hurst, TX
Of course they are over priced because they are a major chain. The employees are helpful and friendly. That being said… The choice of board games are limited, but the choice of books well makes up for it. They have some great music as well. I love that they have a café in it so that you can sit & read with a nice coffee.
Todd H.
Rating des Ortes: 4 Fort Worth, TX
I love bookstores so much. It’s sad to see a lot of them going away. Barnes & Nobles stores are among the nicer ones. I like this Barnes and Noble store because it’s a little quieter and not as busy as some of the others I’ve been to like down near Southlake town center-too noisy. If you are looking for quiet and nice then this is it. I have been at all hours of the day and it’s always been the same
Eric T.
Rating des Ortes: 4 Fort Worth, TX
Its really hard for Barnes & Noble to mess up customer service as well as have a lack of both quantity and quality within their resources. This location by Northeast Mall is no exception, and I have no issues with it. It meets my expectations in its presentation, price, coffee, and customer service. One thing of note is that I am very glad to see that the front register area is sufficiently staffed during the busy hours of the weekend in order to accommodate the sporadic rush of customers. If I had one thing to complain about, it would be that the parking area out front is a little tight. For some reason, the designers measured the parking areas a little tighter than usual. I dunno. Nonetheless, a pretty good venue.
Kendall S.
Rating des Ortes: 3 Denver, CO
Not my favorite bookstore, but a bookstore nonetheless. And, oh how I love to browse through aisles of books! As the world turns, aisles of books are becoming harder to find — especially aisles of brand new books. But, Barnes & Noble has been there for me for decades and has made it through all the rumors of its demise. Other large, chain, brand-new-book bookstores have disappeared, but Barnes & Noble still remains. Perhaps they won’t exist forever, but for now they do and I’m glad. They’ve embraced nooks and kindles as they should, but the fact remains; authors and publishers do not want e-books to diminish print — and I don’t think they will for sometime. So, here we are. We have one huge corporation that offers a wide selection of brand new books. We’ll always have discount bookshops, we’ll always be able to find a few copies of bestsellers and random romance novels at Target and Walmart, but will we always have B&N? One destination dedicated to providing a huge variety of sparkling, fresh print? We’ll see. B&N being a giant chain is both a good and a bad thing. They’ve got that whole«Fox Books» from«You’ve Got Mail» vibe going on; having put boutique bookshops out of business and emanating that whole detached, factory-like, cheap, and overproduced ambiance. But that whole business happened years ago, and this is the way it is. I’ve always enjoyed B&N’s wide selection, mostly reasonable prices(although I do think you should have to pay for a fine piece of literature), and the fact that you can buy a coffee and muffin while you shop. I find B&N especially convenient when I’m shopping for gifts(I love to give books as presents) — because you know you can find what you want, and you know it’ll be in glittering condition. I didn’t intend to write an essay here on the pros and cons of big-time booksellers; on the politics of e-books being more green than print, on economy, or on the intentions and needs of authors and publishing firms. I haven’t done enough research to say, «this is how it should be!» I’m just thinking out-loud… I wish America was full of ornate and charming little bookstores with rare finds and big price-tags that respect a book’s value. There are still a few out there, but they don’t flourish for obvious reasons. So, we have Barnes & Noble as our only place to find a satisfactory selection of brand-new products, and I’m thankful for that. I’m not ready for print to disappear :( TL;DR — Barnes & Noble is a huge chain that isn’t helping to save the trees! Alas, it’s one of the only places left devoted to selling new books, in print, of every genre for reasonable prices.
Louis R.
Rating des Ortes: 4 Fort Worth, TX
I mainly come here because the Tarrant County Chess Club meets here every Tuesday evening(from 6:30 pm to 10:00 pm). The coffee and desserts are always nice to enjoy after a hard fought chess battle. I’ve also bought a few books, toys, gifts, etc. The store is always clean, well lit, organized, and the employees are friendly and helpful. I’ve ending up saving on enough things to justify paying the annual fee for the Barnes and Noble membership card. If you’re looking for a great place to play chess on a Tuesday evening, make it a point to stop by, but if you’re looking for peace and quiet for a Tuesday evening you may need to look elsewhere because the bughouse players get a bit rowdy sometimes.
Haley K.
Rating des Ortes: 3 North Richland Hills, TX
We love coming to barnes and noble to look at what new books and such have come in because I always want to pick up the book and read it a little before I buy it. A lot of time our library doesn’t have the brand new children’s book and its hit and miss if half price has it. Amazon and other stores usually always has better prices because B & N sells everything at publishers price. so we come up here to look at things before we decide to get it unless we’ve gotten a gift card or a coupon. They have the discount membership. Honestly for us paying for a discount membership wouldn’t pay for itself because the last time I got something shipped from them it took forever and honestly the in store discount we can get for free by just usually getting it on amazon or at half price books. We used my mother in laws until she let it expire. We love the smell of the starbucks and the deserts they offer, the starbucks in B & N are the only ones I will buy at.
Amy S.
Rating des Ortes: 3 Ellsworth AFB, SD
I got a nookcolor a week or so ago and I had a decent experience at this B&N. I usually deal with friendlier people. This loacation seemed a bit lacking. I also wanted help picking a case. I finally decided on a grey canvas case. Today I came back in and my canvas case was just not holding up like it should have. The inside was looking ragged which made no sense at all since I am pretty ocd about my things. I wanted to exchange, but the people wouldn’t let me… I ended up spending 30 or so more dollars on a better case, but I was humiliated by the customer service. They were asking me why I should get an exchange for having dirtied my product… –_– I was pretty embarrassed since this was from normal wear… sitting in my night stand? I think for now on I will go to Best Buy for my Nook accessories then deal with this store again.
Russell R.
Rating des Ortes: 3 Haltom City, TX
Con: I don’t know if its just me but B&N always feels overpriced. So I rarely buy anything here. Pro: Like Elizabeth N. stated, great place to stroll through/hang out. The employees are attentive when you need help, but leave you alone for the most part.(Perfect for me) Free WiFi. Great late night location. One of the few retail locations open till 10 – 11PM.
Elizabeth N.
Rating des Ortes: 4 Dallas, TX
This review is strictly from a non-buyer perspective. I love going to Barnes & Noble(or ANY bookstore in general) to browse around, relax, and just read. Every now and then when I’m out of ideas on how to spend an evening(either with my niece&nephew, or bf) I’ll come to Barnes & Noble and choose out a few books and magazines to read for the day. I’ll find a cozy couch or a seat in the café area, and just explore the texts. It’s a great way to pass the time, and just have fun. Typically, though, if I need books and have some time to wait then I’ll buy them online. If I absolutely need a book ASAP then I’ll purchase them at either Barnes & Noble or Borders Bookstore. either or. But yes, Barnes&Noble, great pass time!