Express Oil Change & Service Center

I just had the most horrible experience here this morning. Makes me hesitant to have my oil changed anywhere!!! I know I would not have been treated this way if I had not been a female. I arrived with a groupon for an oil change for $ 19.99. Understand there would be an up charge for full synthetic, I still felt it should have been a reasonable discount of at least half off the regular price as advertised. After waiting in the bay for an hour (literally) I’m advised they don’t have the filter, can’t get the drain plug open, and that the cost will now be $ 80. I asked for the contact information for the owner or corporate. Eventually, the owner, identifying himself as James Harrison, met me. His tone was hostile and bullish before he cussed me out, telling me he «didn’t give a fuck what I did» when I told him I would find the contact number for corporate when he refused to give it to me. This was just before a large, even more bullish, staff approaches me demanding and threatening me if I didn’t leave.

James & Chris run a great operation! They have the highest integrity and I always feel like I get a straight answer there. I highly recommend them.

Used the $ 19 groupon at this location. Very nice business, service etc… My only concern was that after paying $ 19 for the groupon for a regular oil change, I was approached about yet hectic oil since that’s what my 2 yr old Focus has been using so I thought «How much more an that be?» Well come to find out it was another $ 34 on top of the 19. Hmmm… didn’t seem like much of a bargain. But I okayed it and was on my way rather quickly so I would recommend this place. The staff was professional and friendly.

Had an oil change and some repairs done there. Very friendly staff, especially Miguel, he was very polite and professional. Met the owner, James, who was a wonderful hands-​on guy. They treated me fairly in the prices for the parts and repairs. Their customer service was excellent. I would recommend this honest and trustworthy store to my friends and family.

From start to finish, this was a great experience.
I visited Express Oil Change because of a Groupon I had bought. When I arrived, I had to wait about 15 minutes for then to start my oil change. I like that I was able to just sit in my truck the entire time while they worked. James, who I later found out is the owner, showed me my various options. When I told him I just wanted to stick with the basic oil change I had purchased through Groupon, he wasn’t pushy or rude about it, instead he smiled a genuine smile and said, «We’ll get you started and out of here in no time.»
As my oil was changed, James checked the air filter, topped off the other fluids, and did a safety check of my lights, turn signals, etc. He showed me the air filter, and actually said it looked good and didn’t need to be replaced! What a refreshing change from the high-​pressure up sell I’m used to receiving at other places.
After about 10 minutes, I paid the very reasonable $ 5 for the extra quart of oil my truck requires (the voucher was only good for 5 quarts, and I needed 6), and I was on my way. Couldn’t have asked for a better experience!

Really expensive oil change (about 2x than what I normally pay for), but the service/​speed was great.
Maybe it was expensive because I was a first time customer and had no coupon?

I’m so impressed with the service here! When I pulled in I saw mostly full bays, so I expected a wait, but I was able to pull right in. They asked if I wanted to wait in the car, which was a first, but it meant they talked to me the entire time about what they were doing as they were doing it. For example: I was shown where my cabin air filter was, how dirty it was, and then given the option to replace it with a discount. A quick and pleasant oil change!

Wow, first time here today and to say I’m
impressed would be an understatement! So courteous, professional and fast. The owner is out with all the techs and super helpful and friendly. They are about 15 minutes from my house, and certainly there are closer oil change facilities, but I’ll be returning here for all my future needs.

Went to this place because I had a groupon. I got my oil changed and my state inspection done. After I left I noticed something strange I was taking it back because they told me my drive belt was damaged and I needed to get a new one. I explained that my car seemed like it was getting hotter and that something was wrong. They told me they looked at it and it was fine. They appeared to do a good job and my friend was needing work done on her car so they fixed her brakes and her axle. When we went to get it she told me the engine light was on so I told her to turn around when she was in the process of going back her car over heated. She pulled over and they came to look at the car they said nothing appeared wrong but they would get a wrecker to take it back. I had them look at my car again because when I got stuck at a light turning around to get my friend my car also overheated. When the mechanic looked at it the engine temp was in the right area after it had been cooling for a hour and a half so he proceeds to look at the car and he purposely over heats my car. So now me and my friend are stuck at mcdonalds with no vehicles to drive luckily her brother let her borrow his car and she took me home. The owner made a false promise saying he wouldn’t leave that night until her car was fixed. Well when they drove the car into the bay door they heard a pop and thought that they broke her axle again they clipped off a hose and the water wasn’t getting to the right area and on top of that they took her radiator fluid out of her car and they hadn’t replaced it. They did fix her car however it could of had more problems. They might seem nice and a decent price but whatever you do don’t take your car there.

I had a Groupon for an oil change and inspection. They had me in and out quickly and explained everything very well. The staff was extremely friendly and knowledgable. I have definitely found my new spot for an oil change!

Great management, friendly service, fast, and best prices around. I’ve been here three times and they’re always great.