Metro PCS

Listen up MetroPCS, I am highly upset with you, so now here is a story and you bad review. I was in a call with my sister last night and as I was reading off the weather report for the next 7 days my phone decided to die on me.
At first I thought it was just a dead battery so I plugged it into it’s charger only to be given an error message picture of a battery with USB icon and a yellow flag with a question mark in the middle of it. Bascially it was «asking» me «Where’s the battery?»
I pull the battery out and it was cold as ice, so being the computer tech that I am, I determined that the battery internally exploded and acid was running through the battery itself, but it didn’t breach its plastic container.
Now when I got this phone (LG Optimus L70 — LGMS323) 3 months ago, it came with protection from Asurion and I activated that the next day after getting the phone so I assumed when I go to a MetroPCS I can get a new battery and/​or if necessary a replacement phone, but when I got there no less than 10 minutes ago, you’re idiot associate told me it would cost me 50 dollars for a replacement phone.
I told him it is insured, so he checks his records on my phone and tells me it’s not insure and tried to sell me a phone, I don’t want to buy a new phone, I want this one replaced, immediately. I told him I have insurance that covers lost, stolen and damaged phones and I WILL NOT PAY anything to have this phone replaced.
So now I am home typing this, steam emanating from my ears and I will REFUSE to pay my phone bill UNLESS I have a replacement phone in hand by the next billing cycle, which is on the 16^th of this month.
So what are you going to do about this problem? If this is not resolved by next billing cycle, I will continue to tell people about your horrible phones and customer service. I will make ultimately sure that you go out of business.
DO NOT SHOP HERE!!!