B&B Hydraulics

Purchased hydraulic coupler caps and plugs on 6÷25÷14. Jeremy took the order over the phone for 8 of one part and 4 of another. They sent 6 and 2 respectively and 2 and 2 of another brand and different style. I called 6÷30÷14 and Jeremy said he would send out the proper items. The parts were never sent. I called in August to find out where they were and left a message with the girl that answered the phone. I did not receive a call back. While filing our year end receipts, I came across this invoice 2÷24÷15 and decided to call them. I spoke with Jeremy, he said if they had the parts he would send them to me, if they had to order them in, he would do nothing as it was not worth the time or cost spent and realizes that I would not be purchasing from them again due to the issues I have experienced. He called me back and said” they are not in stock, and I cannot do anything to help you. a” So no parts, and no refund on the incorrect portion of the order. The incorrect parts were $ 10 He also stated he shipped the replacement parts, but had no way of confirming the tracking with UPS because of a new system. Bottom line… if you decide to buy from them, you may get whatever they decide to pick from the bin and ship regardless of what you ordered and paid for.