Arnel R Mariano DDS

Dr. Mariano is a great dentist. Talks to you while he performs the work that needs to be done and he makes sure that you’re properly numbed.
Carmen. The receptionist. I have been called over and over and over (as reminders) to come back in and get my crown done for a root canal I’ve had. Unfortunately, I work two jobs with no time off, ever, so it really limits when I can come in. That apparently doesn’t matter to them. Yes, I get that I need a crown, but I don’t have the time to come in. I don’t need a dental receptionist calling twice, every other day to ‘remind’ me to come in and get a crown. I also don’t need multiple voice messages on my phone, either. For that, I rate them 3 stars.

I cannot even say enough about this dentist office. Let me start with the person who can make or break your experience as you walk through the door. CARMEN. TWO WORDS: THE BEST. That’s it. Hands down. Treats you with such respect and professionalism. This woman makes you feel like she is your sister or aunt and really cares about helping you with whatever care you need, as soon as you ask for it, with the urgency you put on it, with whatever tools she can offer. I hugged her goodbye before leaving. haha
Now, the dentist. He was and is absolutely great!!! Very open. Tells you honestly, what to watch. What will need taking care of before getting worse. Is very, very focused on patient comfort, asking me to let him know if there was ANY feeling on my lip beforeeee getting started on my teeth. Told me to return at no charge to me to adjust anything I needed on a tooth he worked on if there was one bit of discomfort. Can you get more considerate for a dentist? I called to get back in for some pain on my bite, CARMEN gets me right in the next morning! I’m telling ya~just amazing!!!
Then the dental hygienist. I think her name was Mari. Oh, I’ll feel bad if I got that wrong, but what matters is she cared about me from the minute she asked me to take a seat on the chair. Talked to me, related to me, smiled and genuinely meant her sincerity toward me as she started to take care of me. Again, can’t say enough. I just can’t. Bless her.
Go here if you want a good experience and the trust that comes with that. I know I’ll be taken care of – I know I can just give em a call.

This place is an extension of my family. I’ve been coming here for over 10 years now, and while my childhood dentists used to scare the $#!^ out of me, I always look forward to a visit with Dr. Mariano.
Here’s how much my family and I love him:
— my parents moved to Japan and they fly out here to see him.
— I moved to Irvine and I drive down to see him.
— I got my fiancé to see him too, haha.
— I’m in Philly now and I still refuse to see anybody else. I have an appointment in January, right before our wedding. :)
Dr. Mariano is like your buddy from high school who happens to be checking your teeth. He (and the rest of the office) has basically seen me grow up and can remember all these random facts I’ve told him over the years.

Despite the «vigorous massage» my gums get every time I visit for a cleaning, I really like this place, it feels like family whenever I go here! Their new office on Emory St. is bright compared to their old location and Dr. Mariano is someone you can have a chill conversation with.
Everything is computerized (X-​rays, records, etc…) and everyone is just on the ball. I was referred by my fiancé, who had been seeing him since she was young. When she moved 1.5 hours north, she refused to see a new dentist, so we made a weekend out of our drive to IB (which is how I became a patient).