Cable Dahmer Chevrolet

Do not trust them with your automotive needs! It’s been one bad thing after another. I went to them in December to get an oil change. Up until then my car had been running perfectly fine. 3 days later, my car coincidentally started having problem where it wouldn’t accelerate. Maybe it was a coincidence, or maybe they don’t know what the heck they’re doing and managed to mess something up. I took it in and they gave me a loaner while they looked at it. They said they had found the problem and could fix it for $ 300. In the meantime, someone wrecked into my loaner and I had to pay $ 500 for the deductible you agree to when you take the loaner. Fine, whatever. Then I got my car back and not even 12 hours later, it’s worse than before and will not go over 25 mph! What the heck did I pay $ 300 for?! We towed it back and they said it was the transmission and replaced it. Now, 3 months later, it’s showing signs of trouble again. Will probably need to take it in to get looked at but I don’t know if I want to take a gamble and bring it to them again. Oh! And to top it all off, once I had dealt with the insurance of the person who was responsible for the wreck, they sent the money to Cable Dahmer even though I had already paid them and for God knows how long, they had my money and kept their mouth shut. Like unless I contacted the insurance company to find out what was going on, they were just going to keep the money! I thought they were trustworthy and had been bringing my car to them for all my oil changes and automotive needs since 2010 but this just shows me how Untrustworthy they are. Mechanics and automotive businesses already get a bad rep for how sketchy they are and how all they do is try to rip people off, and as sad as it is, Cable Dahmer is part of the problem that perpetuates that stereotype.

Don Barclay changed how I feel about car sales men … I have never been treated better at a car lot and I shopped 4 different lots before stopping by Cable Dahmer and Don was the lucky man who got to deal with me !!! He was wonderful he was patient with me and answered my 55 million questions! I love my car and could not be happier!!! If you want to buy a car and don’t like the run around Don Barclay is the man you need to see !! Thank you

My sales person was very helpful, but when it was time to negotiate, the sales manager — Joel Fortner — will tell you anything to get you out the door with a new car. Let me drive home with the car after he made a deal that seemed impossible. Drove it for 2 days on the weekend before they told me that «financing fell through». Truth was, he over priced my trade in, had nothing to do with Financing! I was unable to get my check back that i gave them for my down payment and had to issue a stop payment… which cost me $ that i should not have to pay since they promised everything would work out.
After they figure out they aren’t making any money off of you… ALL THE CUSTOMER SERVICE STOPS! We will NEVER do business at Cable Dahmer again! We had previously purchased a new car there and thought we would go back again. I was completely wrong!

Every time I take my car in for service, I have to take it back a second time to get it right, or at a minimum more follow up calls to either the service rep or service manager. They are not pro-​active or thorough in their service department and always do the minimum. I keep waiting for the kind of customer service that blows me a way, you know, that «WOW» moment… but it never comes. Why can’t I ever have a good experience here?

Courteous, friendly staff completely attentive to my needs. And Cory my salesman provided excellent customer care. See Cory for a great sales experience.

Micky was the salesperson who helped us. She was very friendly and knowledgeable. A big thank you to her for making us feel comfortable. :)

Six Customer Service employees on commission remain seated when two buyers arrive to their car lot in A CHEVY SOLD TO THEM BY DAHMER CHEVY. We paid cash for a car today elsewhere– this staff had no interest in selling to return clients, with cash needing a same day vehicle. Management is training them really oddly or doesn’t need business or return customers. Very hard to understand.

I know I’m supposed to be more forgiving, but I have a tough time forgetting how they played bait-​and-​switch with my elder daughter when she was in high school. They showed her this blue two-​door Cavalier, and she was in love. She was taking Metal Shop then, and her project was a tool box. After we got the car, she custom-​mixed her paints to match the car exactly. One week later, we got a call from a salesman saying we shouldn’t have been sold that car — we had to bring it back. Instead, we ended up with a grey Malibu with higher payments. It wasn’t loved, nor missed when it later got repossessed on my birthday.
We’ve had it with them, and their commercials only bring about waves of nausea — not nostalgia.

I must say I have worked many times with this dealership for work and I have really enjoyed working with them. The best for all your needs is Adam Tobias. He’s been phenomenal to work with and has made the car buying process so painless. His partner also Bob James is wonderful as well. They both help your needs and I would highly recommend them as your guide to getting the right car. Thank you guys so much!

Why do I even try to give them more chances. I have bought 4 vehicles from them in the past 5 years. The first one we had to return the next day because water poured out from under the dash, traded for a brand new car that I loved. Then went in for a Tahoe and purchased the extended warranty only to be told that the repairs were not covered. The Tahoe needed work done on it 3 different times. Marty made it right for us and we traded it off for a brand new truck. Now we are looking for my daughter a car and was give 5 cars in her price range, she chooses one and now they tell us that can’t do the price that they initially told us. Also Trying to get her in a jeep that has an oil leak. The sales rep Mike was nice but he’s not the one who has done us wrong. They have an Internet sales gal named Sarah that now says she thought the car had some wiggle room on price but now doesn’t. I think they tell you one thing to get you in the door.

I don’t know how many times I can say this, THE best service consultant they had, they let him leave. When I pull in for service any more I feel like a number and I don’t understand. …the folks who get you a loaner and check you out after service, always great. The service consultants should learn customer service should be job #1…The rest will figure it’s self out. Will I buy another car from them… I don’t know, we will see.

Took my vehicle in for an alignment, which was completed, however I was then told I also needed new ball joints. That being the case, the alignment should NOT have been done and I should of been told I needed the ball joints before the alignment… especially since one is needed after installing the ball joints. Very unprofessional I feel as far as their service department goes and a waste of money that I didn’t really have to be wasting! VERY unhappy/​dissatisfied with Cable Dahmer’s service department and will NOT be wasting anymore money, or time, with them ever again… except to be taking up this matter with their supervisor/​owner!!! They were nice enough towards me, but nice doesn’t justify their wrong doing and just making money for themselves and not doing right as far as the customer goes… makes me also wonder if I was a guy, if I would of been treated in the same manner?!?

I was raised in the car buisness… I know it can be dishonest and salespeople can be rude. I was pleasantly surprised by my salesperson. He was laid back, he showed me the car I ended up purchasing. The finance guy, he was a little cheesy but altogether not a bad feeling. Then I needed to get a few things that the dealership agreed to take care of fixed… OMG wow… Talk about a cluster… First off the receptionist barely has time to answer the phone. I seriously felt like I was putting her out everytime I called. Second… their service department staff are the ABSOLUTE rudest people I have ever come into contact with. No eye contact, most of the time I didn’t even know if she was talking to me as she was putting me into the complimentary loaner while they were getting the repairs done. Later on when I needed to call back to discuss a minor fender bender in the loaner she couldn’t even be bothered to actually focus on speaking with me while she was on the phone with me. Then once we had returned the loaner she called me the next day and said we’re going to need $ 500.00. I asked her why and she said that was my deductible… Unbeknownst to her my deductible is NOT $ 500.00. Then she said she needed whatever our deductible was. The accident wasn’t even our fault. The other insurance company was already involved. Then the manager called and said he was going to need the money. I asked if he could speak with the insurance company and then if needed we could pay the deductible. Absolutely not he needed it now. Needless to say I spoke with my insurance company and they lined them out. Instead of taking a couple of extra hours to speak with the insurance company their insistence on taking my hard earned money cost them a customer. When I expressed that to him, his response wasn’t even apologetic. Unfortunately I still have one thing left that was forgotten on my last visit… I’ve been struggling for the last 2 months trying to decide if it’s even worth the trauma. If your plan is to just buy a vehicle, don’t expect a lot but it won’t hurt too bad. If you’re looking for a place to do business continually give your loyalty to someone else.

Went to look at buying a car. Salesman seemed nice at first. Then went in to talk numbers. He left to go answer a page at least 3 – 4 times. Turns out he was doing multiple sales at once. Before the sale was even official through financing the car I drove in on that I was thinking about trading in was already thrown in the back 40 and they misplaced my keys that had my house and work desk keys on it.
Decided to leave and they then seemed like they were going to help. I had to lie about an important meeting just to get out of there. Would not recommend at all.

NEVER take your car to Cable Dahmer in for repairs. My sister took her car to get serviced for 200.00. They had issues with it reving up when it got to 45mph. Cable-​Dahmer said it was transmission wiring and charged another 500.00. The car worked well for about a week THEN it would not even start. Took it back to Cable-​Dahmer and they said it was wiring with the trasmission AGAIN and it needed a new starter! Another 500.00 dollars later we got the car back and it started reving up again when we excellerated! 1200.00 or so dollars later and nothing done! They will nickle and dime you until you wise up!