Electronic Merchant Systems

30 year old company with an A+ rating with the BBB. 40,000+ customers enabling over $ 2B in credit card transactions annually. Largest privately held processing company in North America. Direct processor, so no middle man fees and mark ups!
Great place to work! Great People! New in Nashville on 21^st Avenue.

Stay away from this company!
From reading the several hundred BBB complaints and talking to others on forums about my situation, I found out SO MANY people are having issues with my situation. They scammed me into renewing my contract. I was told to call at the end of March to cancel, so I did then told «opps, it got auto-​renewed, you called to late». I was told it would cost $ 795 to cancel, and after looking at other complaints I noticed others were being charged $ 595. I called them back to ask why and they said it was their mistake, that the person probably thought I had equipment from them.
They will NOT allow me to speak with a manager. They are always on vacation, off for the day or you get their voicemail and never get a return call. I was told today (after being on the phone for 1hr 45min) that the supervisors «don’t like taking calls». I wouldn’t too if I was running a scam business.
I SHOULD NOT have to pay that $ 595, this company TRICKED me and lied to me.
Mike Takesky even told me I had no reserve funds in my account when I have just about $ 8,000. in it. He also told me someone else told him that as well. That goes to show, that they have bad information constantly, and they want to tell me there is NO record of me ever calling to cancel my contract. I have no control over their notes and if their workers are doing their job.
I’m also occuring fee’s with them EVERY DAY. They know that they charge me for fee’s daily, and it creates a $ 34 fee in my bank each time. Yet they do it anyways.
No one is taking my calls, I have to have the customer service girl run around and relay messages to me cause no one will talk to me or work with me. No emails are getting responded too. This is a crazy nightmare, and worse of all, they have 8k of my money, freaky right?
CANCEL MY ACCOUNT, SEND MY RESERVE FUNDS.
I haven’t used your service since FEB Because I was cancelling. If I was still using it, then I’d understand, but I’m not.

Terrible experience with this company, and the company (mis)representing their services.
First month I got hit with 70 dollars of extra fees that were not originally discussed. They were able to remove half of those fees, but then told me they simply can’t remove the rest!
When I went to cancel, that’s when they decided they could step up to the plate and stop charging me — nope! Don’t think so! Now I must pay 600 $ to cancel their services. Cool story bros! No wonder new companies are popping up to make awful companies like these obsolete.