Being a constant traveler for work, I regularly eat at Long Horn restaurants all over the USA. I read the Unilocal reviews on this Long Horn and hesitated going in but I’m very glad I did! On a busy Sunday 6pm dinner hour, I walked right in to an open chair at the bar and had my dinner & beer ordered within 5 minutes of sitting down. The service staff were, frankly, awesome! Amid a busy, sometimes chaotic environment, everyone kept their cool and handled challenges very professionally. My Cesar salad was served promptly. My steak was delivered a reasonable amount of time after and was hot & cooked exactly to my order. The bartender had been patient as I tried a few beers on tap before making my final choice. Several wait staff checked in on me regularly, including my primary server(very much a team effort there, which delighted me). All in all, the service was prompt and generous and the food & beer was very good. As I ate, there were a few people who stood next to me to pick up their online orders for carry out, but that’s part of sitting at a bar. There were plenty of people sitting outside, waiting on a table. But for me? It was an excellent choice for a prompt dinner in as busy place and I’ll definitely return to this one for dinner #2!
Becky V.
Rating des Ortes: 2 Cleveland, OH
We sat forever before we were served by the poor waitress who had the whole dining room at 4PM. I know that’s early for dinner, but it’s because we had somewhere to be and this place almost made us late — which doesn’t really help you enjoy your meal. The food itself was okay — chicken bites were soaked in the sauce they came in(not sure why it came with a huge side container of the same sauce), my steak salad was decent(steak was tiny but fine with me), and boyfriend ate his meal and took a burger home. We had a gift card to spend and won’t go back until we get another one, and we now know to sit at the bar if you’re in a hurry during slow times since they cut down to just 1 server before the big dinner rush.
John D.
Rating des Ortes: 2 Cleveland, OH
Take note: This place does not accept reservations and wait times for dinner run an hour or more. The staff, while nice, are completely overwhelmed. The layout of the dining area is definitely a contributor to this, as there are no logical paths for service. That being said, the food is pretty good, if not overpriced. What’s completely unacceptable is serving mules in tin cups to save money on copper ones. There’s a logical reason for using copper. Tin is nowhere near the same. Also, this is a very loud restaurant when busy,
D Q.
Rating des Ortes: 2 Independence, OH
Went out for son’s birthday last night. Restaurant has a smell very dirty vinegar wash rags when you walk in. Disappointed in service very slow to our table but helpful to another. The salad is supposed to be a chopped salad(I love their salads) and the lettuce was overlooked in the chopping process. Hope next visit is better… have always loved this location and their food.
Brian V.
Rating des Ortes: 1 Cleveland, OH
Not impressed… my wife always wants to go to longhorn and I can think of two better steak places but I am open to trying something again. Called ahead and still waited 20 mins before sitting at the bar. Waited an hour for an overcooked steak and canned mushrooms. After we left my wife told me her steak was horrible. What a waste of a cow… respect the beef and go to roadhouse
Andrew B.
Rating des Ortes: 4 Detroit, MI
We stayed in the area this past August weekend. After the drive and checking into the hotel we popped in here for a late lunch. To our collective memories we were unable to recall ever eating at a Longhorn until Friday 8⁄21. Neither of had steak. I had the fried green tomatoes with goat cheese and was pleasantly surprised at how tasty the combo was. Four nice-sized slices resting on a bed of mixed greens. A nice combo all around. For the main meal I has the beefsteak tomato salad and chicken tortilla soup. Not much chicken or tortilla in the soup, but still tasty. The salad was delish, and those than know me are aware of that I am a meat dude, but left very satisfied today.
Bethany O.
Rating des Ortes: 4 Mayfield Heights, OH
We went here for my dad’s birthday, the food was good and the portions were kinda big. The steak I food I ordered was good even though it was long wait which, is understandable considering it was the weekend. The waiter we had was friendly and so was the hostess. The dessert was also good as well.
Cara F.
Rating des Ortes: 4 North Royalton, OH
The firecracker chicken wraps as an appetizer are outstanding! We get them every time we come here. The service is just ok. The steaks are decent– better than Outback, but not on par with Hyde Park etc.
Kaity K.
Rating des Ortes: 4 North Royalton, OH
I don’t know why there have been so many poor reviews for this particular Longhorn… It’s my favorite chain restaurant, and this location has NEVER given me a bad meal. The servers are always friendly, and we have a great time every single time. One of my very favorite dishes in the world is the firecracker chicken wrap appetizer from here… the right amount of spice and cool with the cucumber crema on top. I also enjoy the bacon and cheddar stuffed filet, the Parmesan crusted chicken, and even something as simple as the chicken fingers. The sides are seasoned nicely(I love the mashed potatoes), and the salads always seem fresh. We come here far too often for our own good, but it’s just delicious!
Sheena W.
Rating des Ortes: 1 Rocky River, OH
Search for something else. Close this page. Turn around now. Longhorn Steakhouse is not for you unless you like processed, overly salty, mediocre food. You ever do something you know you won’t like but against your better judgement you do it anyway and then you’re miserable? Well I am trying to save you from making the same mistake I did. I tried some of their appetizers and they were so gross I threw them away. I took my trash out tonight and I’m pretty sure if a raccoon got into the trash even it would be like«nope». So yeah, I’m not going to go into further detail. On the plus side the bartender was very personable when we picked up the order.
Steffanie P.
Rating des Ortes: 3 McKinney, TX
Good food, but our server was not very good. We asked for 4 waters and brought 3. We were told we were getting appetizer plates, but they were forgotten. I had asked for a tortilla soup and literally 1 min later she said she would get my salad. Another person at our table had a problem with her forgetting her salad and another person did not get their side. I would understand if it was crowded, but she only had 3 tables… If you are kind and don’t mind mistakes I would recommend this place, but if you are like me, I would stay far away.
Laurie S.
Rating des Ortes: 3 Cleveland, OH
We arrived around 9:00 on a Saturday and only waited about 5 minutes. We had the asparagus appetizer, which was delicious — I would recommend it. The ribs were fall off the bone good but the steak was undercooked, even after we sent it back. Our server was very nice and overall it was a nice night.
Samantha H.
Rating des Ortes: 4 Seven Hills, OH
We went here because we had a gift card and were pleasantly surprised. It was really good. And my enchiladas(which I couldn’t find now when I look through the menu online) were from the healthy options category but they sure didn’t taste like it. Service was awesome. But I think we were the only ones there.
Nan M.
Rating des Ortes: 3 Cleveland, OH
Went for dinner awhile back. Everything great. Went for lunch yesterday. Dismal. Nice people but no one at hosts desk when we came In or when we left. Couldnt get take out. No one there. Anyway appetizers were good: corn cakes… fried asparagus… chicken planks. Good fresh bread. Lunch plate had a few chips that were ok. The chowder(shrimp & lobster) was more a bland potato soup. My hamburger was burnt – took it to my dog – my kids wouldn’t eat it. The bourbon pecan pie was good but mostly like plain old pecan pie. Think i’m finished with this restaurant.
Mike N.
Rating des Ortes: 3 Cleveland Heights, OH
This is your typical steakhouse chain located on the Rockside Road/Independence restaurant row. Variety of appetizers, some seasonal. Variety of steaks, covered with various toppings. The steaks were well prepared and seasoned. Service was attentive. Drink selection is good, but a bit pricey. OK place to go for a steak dinner.
Gina C.
Rating des Ortes: 3 Independence, OH
I’ll give them another star because my most recent visit was more pleasant, even though this is still never going to be my choice of places to dine. We were seated at a table with adequate space! Also, I had the shrimp tacos from the happy hour menu, and can say that they were an excellent value for $ 5.
Sharon K.
Rating des Ortes: 4 Independence, OH
I loved my salad and sweet potato as well as the lobster shrimp dip I got for everyone. Everyone felt like the wait was very long for the food. I have not been been for a while and really enjoyed going with my friends. Their strawberry daiquiri is not watered down or too rummy either~
James P.
Rating des Ortes: 1 Dallas, TX
Crappy service and food. We came with a group of 7 and it took 1 hour to get our dinner. Slow drinks and slow service with sub par food. Stay away
Jayme K.
Rating des Ortes: 3 Cleveland, OH
Came here for Sunday dinner and was hankering for some ribs-to my luck they were sold out. I am an avid outback fan, but after having LongHorn’s filet, I can’t lie, it was DELICIOUS and waaayyy better and bigger than Outback. I ordered the special salad with grilled watermeleon and kale, wasn’t that good and only gave you a tiny piece of watermeleon. Other than that, the service and staff was great!
Roberta N.
Rating des Ortes: 5 Cleveland, OH
I LOVE this location! This is the only place I will eat a steak dinner! Every time I go there it is always high quality food and service. From soup to salads and steaks to desserts AWESOME! Food is always done to perfection and if something is wrong it is quickly resolved. The manager is always there and says hello to us and asks how the food is. The staff is always on top of things, making sure you have plenty to drink ! The steak melts in my mouth! I know that everyone is entitled to their own thoughts about this location, I just happen to really like it!