Phone Ambulance

I want to start this review by stating the actual work done here is impeccable. Phones are repaired rather quickly though at great cost if you have an iPhone 6 or higher. I have patronized this place three times, and my daughter once. The first time it was done quickly though it was close to $ 170 for a new screen. I had the plain glass protector put on. I again dropped it on a hard surface and it broke. I took it in a second time accepting full responsibility. The gentlemen suggested an otter box as it would be more protective. I took the otter box off to place on a docking station and dropped it. It immediately shattered once again. I realize this was my responsibility. Not wanting to purchase a new phone I brought it again. This is where the employee was rude and disrespectful. He came right out and said «wow, you’re clumsy aren’t you» in a condescending matter. I explained I enjoyed my music and needed to take the otter box off to dock it. He stands there telling me I could pony up $ 36 to get a Bluetooth speaker on Amazon as he implies I’m cheap. I told him I didn’t come here to be shamed for breaking my phone, and asked if he could fix it or not. He then proceeds to look up my account and tell me it was actually there four times for a camera repair. When I explain it was my daughter’s phone that needed that repair she was accused of being clumsy too. I said «are you for real, I should tape this?» He turns it around and says he is only trying to help me. He charged me yet another near $ 200 to fix it. I have spend near $ 600 with screen replacements. Regardless of the work quality which is great, this place is pricy and the staff was rude and condescending.

Absolutely the worst place ive ever been. Went to get my screen in my iPhone fixed. As I was standing in line there were 2 people in front of me complaining about how they screwed their phone up. As I went back to get my phone, they fixed my screen, but cut my attenna, blamed it on me and wouldnt fix their mistake. Terrible business, not recommended.

Go somewhere else! Charged equally as much as local mall kiosks to have my screen replaced. Took 18 HOURS to repair my phone! I dropped it off in the evening, and they told me it’d be ready in 1.5 hours. Instead of waiting, I said I would pick it up in the morning. When I returned, it wasn’t ready and they asked me to come back in «20 min» — if that’s how long it takes, why tell me 1.5 hours the evening before?! I returned an hour later to their location in the boonies — and they didn’t even apologize for the delay, let alone offer me a discount. TERRIBLE SERVICE. Not worth the cost, not worth the travel.

I had my phone screen fixed here, then a few months later the screen began to pop off. I took the phone back and they fixed it for free. They do a good job and the customer service is great. If your phone needs to be fixed, especially a cracked screen then check this place out.

This place is great! Very knowledgeable yet friendly staff. I took in my LG G3 that I had dropped in a parking lot. Needless to say I was upset but they assured me it could be fixed. They repaired it within the 24 hours quoted and I lost nothing on it. Price was as quoted. It looks and works like new. I will definitely recommend them. Great staff and great service.