Deering Cleaners Downtown

Always a great experience with my orders!!! Great customer service, every time, as well!!!

Some times you need to have a challenge to see true customer service and Deering has done that. After being contacted by the staff I am very satisfied. In life you get what you pay for and their free pickup and delivery service is an awesome perk.

Quick. Under market prices. Great staff.

I have been taking my shirts and suits to Deering for over a year and have no complaints. They provide great, affordable, quick service and my clothes always come back looking great. I have used their same day service often — in by 10am, ready by 5pm. It’s great especially when i forget to take my clothes to the cleaners before a business trip. They let me bring in my own dry cleaning bag, which makes for easy transport to and from the cleaners. I use their SpotOn rewards program and you get a «spot» every time you drop off or pick up so they add up quickly.

I should have wrote this review last summer. I started going to Deering Cleaners downtown around the summer of 2015. I have never been disappointed!!! I took my orange shower curtain (dry clean only) to Deering a few weeks back and Deering cleaned the shower curtain and it’s look brand new. I gave up on the traditional dry cleaners around Indy, due to my clothes being damaged and or coming up missing by the staff. Deering staff is professional and the service that I have received thus has been great!!!
#Service is great
#Turnaround time is reasonable
#Professional and polite

Outstanding service! My new go-​to for dry cleaning and shoe repair.

I’ve been to too many sub-​par cleaners! Deering is truly an exception. With convenient hours, friendly staff, reasonable prices and a quick turn around time I recommend Deering for dry cleaning and alterations simply because they make my life easier!

They were great! Everything was done in a very timely manner.

Fast, Convenient, Friendly and Cost Effective.

Deering did a great job with my dress and the customer service was incredible. Highly recommended!

I’ve used many different cleaners on the northside and downtown. I prefer these guys because they have a convenient location, quick turn around and the clothes are always in great shape. They successfully worked out several stains on my husband’s shirts on the first try.
I considered dinging them one star on price, but decided against it only because I’m a firm believer in ‘you get what you pay for.’ Could I go somewhere cheaper? Yes. Would I be as happy? No. Boom. Five stars.

These guys have been great with me! Always working to make sure I am happy and taken care of. I spend a lot of money with them and glad they take the extra steps. The lady’s in the front have always been nice and happy to help. Thank very on at Deering Cleaners! Looking forward to continue a great relationship with them.

It pains me to do this, but I still cannot believe how I was treated at this dry-​cleaner. I had used Deering a few times before, mostly to my liking (although the prices were a bit high, but I was willing to deal with that due to convenience). This most recent time around, I decided to take four brand new Pottery Barn stockings to Deering to be professionally cleaned and straightened (after I just opened them from the Pottery Barn box).
The first time after I picked them up and brought them home, I opened the package (which contained some tagline about taking special care of your fashion). 1. There were only three of my four stockings in there, and 2. the three that were in there were completely ripped open and tattered, on top of the fact that 3. they were dirtier than what I first brought in! I couldn’t believe they’d give them back to me in this condition… especially after I paid $ 5/​stocking to be cleaned! I called the store immediately and they apologized profusely and told me to bring them back in the morning.
Which I did… then they told me they’d clean them again and send them to their seamstress to be repaired. They told me they’d need two additional days to do this, which I told them was fine. I went in two days later to pick up my perfect stockings… this time, I opened the bag at the counter. I then pulled out three stockings AGAIN. They had been repaired (stitching-​wise) but they still did not look clean. Again, they apologized profusely (the young woman that helped me at the counter was very, very nice & sweet). They told me that they’d give me a credit back to my account for the stockings and that they’d need two more days to get everything fixed again.
The manager called me and apologized again and told me that they’d be in the next day. I went in a third time, and my stockings were not there… they were not ready, nor were they even at the store. This was the last day I was going to be in the office before the holiday and before my husband and I were going to tell our families that we were pregnant with our first baby (using the fourth stocking for our baby)! Again, they apologized and told me that they’d deliver the stockings to me at work, right before I was supposed to leave for my first ultrasound.
They did deliver them and they still did not look great… so I told them that I not only wanted a credit to my account, but that I wanted a full refund for all of this business. I just couldn’t believe all that happened when I just wanted four simple Christmas stockings dry-​cleaned. I also couldn’t believe that all they’d offer me was a credit, which I turned into a refund… especially after I’d spent hundreds of dollars on previous dry-​cleaning with them. I unfortunately will not be using this facility again, and I will be notifying all of my friends, family members and colleagues about the issues that I had. It’s really too bad.

This is my go-​to spot, although it helps that I’m within walking distance. They’ve done a nice job with everything I’ve brought in (dress shirts, suits, pants) and are very reliable. Not super cheap but reasonably priced. No notable experiences, which is about what I’m looking for in a cleaners — no news/​mistakes is good news.

Very happy with how my clothes turned out and they are pretty speedy getting you in and out the door whether you’re dropping off or picking up.
The only odd thing is that both times I’ve used them so far, they’ve asked me if a pick-​up time of approximately 3 days is okay. Not really… I like to drop off one day, pick up the next.
They advertise a free drop off /​pick-​up service, I’m going to inquire about that the next time I stop in. Hopefully it’s a next day type of service and not 2 — 3 days later.

I question the previous review regarding this being a «vintage dry cleaning experience.» I would no more hand a wedding dress or a tuxedo over that filthy counter than I would lick the bottom of my oven. Treating a garment like royalty? Have you seen the chip sacks and pizza boxes on the south counter? Unless one is a complete slob, this is a long, long way from the Buckinham Palace laundry room. This is a mass-​input /​output machine with primary focus on profit, not service or quality. You need only pay attention to the fact that your order is rung up and you’re asked to sign your card slip before you even see your clothing.

One of my best vintage dry cleaning experiences so far!
Ya know, I am one finicky chicky about my almost endless collection of vintage clothes. When taking my togs to a dry cleaner for the first time, I relate to young mothers delivering their first infant child into the arms of an unfamiliar caretaker – panic and anxiety ensue. Will they treat my garment like royalty? Will they respond to every button or blemish with a delicate touch? Here you may exhale with relief. My gorgeous vintage dress came out looking better than ever, no buttons carelessly torn off, no damage to its delicate fabric. I can enthusiastically recommend Deering for vintage clothes. You will pay handsomely, but if you want quality, be willing to pay for it. (As opposed to the majority of dry cleaners I’ve seen, here that overprice and underdeliver) Here it was oh-​so-​worth it.

The ladies at Deering (I have yet to see a Man in the front at all) have always been very helpful and accommodating to my ridiculous schedule. Whether it is a quick press or a load of dry cleaning, everything comes out wonderful.
As a plus, I never wait in line. I used to go to Tuchman’s at Lockerbie, but it always seemed like I had to wait for someone in front of me (and Tuchman’s doesn’t do same day/​1 hour anymore).

Open until 7pm. You can submit alterations also, but when I had my jeans hemmed, the line wasn’t straight… The dry cleaning on everything else was great though — not too starchy, and they had clearly taken the time to make sure all the extra belts and buttons and tabs on my coat were intact and included to get safely back to me. They do pick-​up and delivery also!