FedEx Office Print & Ship Center

Any chance FEDEX has to lose or damage your package, then claim they didn’t receive it, didn’t lose it or didn’t damage it, they WILL! Claims Dept is a scam at FEDEX.

Is there any rhyme or reason to the line in this place? There’s a service desk that nobody’s at and several people working on projects, but always a wait. All I wanted to do was drop off my package. No receipt needed. Hasta la vista baby!

I don’t know what I would have done without Charles’ help! He not only saved me time and money, but also my sanity! Words can’t describe my gratitude towards his positivity, can do attitude, and ‘let’s get it done right’ attitude. The best employee they have!!!

I have only picked up a shipment here but am posting a review only because the people at the service counter were super-​friendly to me and the other customers in the store, and it sounds like this establishment needs all the positive feedback it can get.

I ordered something online and went to pick it up here. The lady at the counter was as nice as you can be for working 9AM on a Sunday morning. I’ve never had to print anything here before, but by the looks of the reviews I may walk across the street to their competitor.

Terrible! I made the mistake of trying to use a printer that was supposedly being used by a woman who was outside and had nothing printing. The woman proceeded to yell at me and call an employee over. The employee and the woman talked about me while I was only a few feet away saying I was rude and the employee was egging the customer on saying she should go confront me again. NEVER COMING BACK!

Underwhelming. I don’t have a reason to go there again.
Needed some cards and bookmarks printed before the weekend. Using the templates on their website, I designed the graphics in Illustrator and saved them to PDFs based on their requirements.
Took them into this location, where they told me right away that if I used the template given online, they couldn’t print them. They gave me the requirements, so I went home and adjusted my files accordingly.
Came back again, and they said they couldn’t print one side of them because of a very unhelpful-​sounding error. I asked if they had gotten the error before, and the guy just repeated it to me and said there’s nothing he could do. Helpful! He told me I could email them the files after I corrected them. Why didn’t he tell me I could email the files the first time I was in, so I wouldn’t have to make this second trip?
So I went home again to troubleshoot the error and found that it was likely their system that was the problem. At this point, I decided to research other printer options and found that I could get the same exact service for half the price at another respectable vendor. So I did, and I’m finally happy — though not with the FedEx Center.

Disclaimer: Any threats or comments I make about illegal activities involving this Fed Ex Kinkos locations and/​or its employees are not intended to be taken seriously and are for comedic purposes only.
I want to burn this fucking Kinkos to the ground.
Trip #1:It was a Tuesday afternoon when I walked into Kinkos to buy some paper and use their paper cutter. My friend and I were assisting our friend with some last minute wedding stuff. First trip of the day was just fine. Bought the paper, cut the paper, left.
Trip #2: Went back to copy the wedding programs. I asked the girl at the counter the best way to do this and she pointed to a copy machine behind me and said to use that. It was convenient since you could just stick your credit card in there and copy away. I needed to make 100 double sided, black and white copies. As I am copying I see the total on the screen rapidly rising. I’m thinking… gosh that seems kind of expensive, but keep copying anyway. The total came to $ 102.48. I almost shit my pants. For 200 black and white copies why in the fucking world is it over $ 100. I take a deep breath and head to the paper cutter to cut the damn place cards for the tables.
As I am cutting, my rage is slowly building. My friend and I are discussing how in the world the copies could have been so expensive. Then some random guy comes up to us and asks how much our copies were. At first, I thought he worked there, but then he tells me he works across the street at the UPS Store. Why he was at Kinkos, I’m not too sure. Anyway, we were like yeah it was like 102 clams that’s bullshit huh? And he was all well at my store it’s $ 0.09 per page. So I’m all whaaaaaaaaaaaaaaaaaaaaaaaaaaaat. Then after talking we realize that the girl at the counter told us to use the color copier which is obviously more expensive. Fuming, I finish with the paper cutter, which by the way keep going «off track» so it would rip the paper I was cutting, and I left.
Intermission: I get back to my friend’s house and I’m just stewing. How dare those motherfuckers! So I decide to call the manager. I call the store once and was hung up on. Second time I was put on hold for five minutes before the manager (reluctantly by the sound of this voice) came to the phone. I barely got two sentences out and he tells me to come back and they will credit me for the copies. Hot shit! Amazing! Totally impressed by his managerial skills I head back to the store.
Trip #3: I walk in and go to the counter and tell the girl (same one who told us to use the color copier) that I had just spoken to the manager and he told me to come in and ask for him. She says she will go get him. So I wait a little bit and she comes back and says that he just told her to credit me for the copies. So i give her the card and she’s all typing shit in on the computer. She then says, «well he told me to credit you $ 40 but I went ahead and did $ 60.» I was like hmm okay, fine. So, I leave, grateful that they were so accomodating.
Finale: I get back in the car and look at the receipt. The total was $ 68.42. Work with me now… she said she took off 60. So…
102.48 minus 60.00 equals…68.42? Not quite.
At this point I said fuck it because I did not want to go back in a fourth time and argue with them.
So now let’s just talk about how much I still overpaid. Let’s say the copies were 10 cents each (which is what black and white should have been). I made 200 copies. 200 times .10 equals $ 20.
I should have paid 20 smacks for these copies, but ended up paying $ 68. Makes sense, right?
Since this is a long and breathy review, let me summarize…
This Kinkos is bullshit. Do not patronize these fucking bastards. If you need any of the services they offer go across the street to The UPS Store.
Burn. building. down.