Forum Credit Union

Great Staff Great Rates cash for ATMs only Great Location Kevin & Pamela are always helpful & cheerful

I was super pleased coming into this branch of the Credit Union (which is awesomely conveniently located right on the circle downtown) and actually being able to sit down at a desk and talk with someone who was very helpful. I was looking to get a money order and it went very easily! Nice job, Forum!

When this branch first opened, I tried to avoid it, even though I was working downtown. The main reason was where it was located. On Monument Circle with it’s terrible parking situation. Not a great location if you were driving. It also was not a full service branch. All of the service was done via ATM. Deposit, withdrawal, etc, with a person to help you out, but not a teller who could help you with a transaction.
Apparently, Forum got the message on the lack of customer service there, because it is now a full service branch, complete with Forum’s stellar customer service reps. It helps that the branch is very nicely laid out too. Now, I find this branch convenient when I am downtown for other events and have already parked. Why? Because it is in a nice central location: Monument Circle!
And ironically, the last time I went here. it was just to use the ATM. HA!