Gardens Of Canal Court Apartments

I get blocked from the garage I pay for monthly but guests who want to park in regular spots get immediately towed, and, I’m not sure if it’s been them every time, but at least once it turned out to be maintenance and the vehicle type is similar to other times, so I have my suspicions.
No less than three times I have called for maintenance and been told it would be taken care of «tomorrow» and I have to follow up and remind them. It makes home like seem a lot more like work, which I would accept if I owned my home, but I live in an apartment and pay a premium for it because I want the convenience of not having to take care of my own maintenance. To be perfectly open, I’m sick of chasing these things down, and have decreased my rate of follow up because I’m over it. Also, I don’t desire a fight. I want to be tolerant and forgiving because they are pleasant on the phone but I’ve reached my limit of repeat lack of responsibility.
They have never changed my air filter though they’ve given notice that they will every year for three years.
You get more square footage for your money here but no service and deteriorating facility.
Examples of said deterioration are my refrigerator has never been 100% (ice maker and water dispenser have always been broken and never fixed or replaced), and my buzzer has been broken for the 3 years I’ve lived here.

I just moved here a month ago. I’ll talk about my experience since I applied for the apartment until this day.
Applying for the apartment is an easy process, there is an online website to fill out yhe applications. There is an application fee, waiting list fee (which will go towards your first rent) and a deposit fee.
When you move in, they’ll give you 2 temporary passes (2 days) plus the 2 you have for your cars.
Pros:
Location, close to downtown, walk to the Med School and by the canal
Gated (even though it’s open towards the canal, therefore you got to be careful to lock your cars)
Quiet (Maybe because I’m living in the 3^rd floor)
Friendly management (Especially Stephen)
Cons:
Parking an issue.
Guests pay $ 10 a day for guest parking pass
Garage are available, but not guarantee close to building
No elevators in buildings
Strict towing policy
Rent high ($ 1250 for a two bedroom)
Poor maintenance (Poor maintenance work done, and usually needs two days to get there

Pros
Clean, new and well maintained. Clean hallways. Secure and safe locality. Right in downtown yet has a residential feel. On the canal, you can never get bored. Just a mile away from historical society, IU campus and hospitals are actually at walking distance. Management is helpful. Never had any issues with maintenance. I have been living here for more than one year. Compared to the places my friends live in, I think this place is amazing despite the fact that I pay more. Completely worth it.
Cons
Pricy. Parking can be an issue although I hardly had any trouble. They give u a sticker. No gym facilities.

Pros
–Location, location, location. Right on the canal, and walking distance from downtown. I always felt safe here, and never worried about walking around the complex after dark.
–Maintenace. I kicked my foot through the bathtub (don’t ask), and I had someone there in 15 minutes to check it out. They had to replace the entire tub, and did so within a matter of days. It wasn’t a big deal since we have two bathrooms, but I can imagine being frustrated if this was my only shower.
Cons
–Price. Almost 1,200 for a two bedroom apartment. It’s a nice apartment, and worth it to some, but for the price, the units could have been nicer. The carpets in the apartments aren’t secured and pull back leaving nails and staples exposed. My closet door and door to the washer/​dryer fell off it’s tracks all the time. I am not rough on my apartment, and it still seemed to deteriorate quickly.
–Parking. Parking can be a total nightmare. There simply aren’t enough spots for all the residents, and they acknowledge this. They tell you «Sorry, park on the streets» surrounding the property. When you’re paying good money, you deserve parking. They also are a little tow-​crazy. Since there aren’t enough spots, residents sometimes try to make spots and are towed. They also have a company patrol the parking lot and tow you if you don’t have a sticker. I have two hangtags (one for work and one for work) and forgot to switch them when I got home and got towed. Even though my sticker was in the car, I still had to pay $ 145. Forget about guest parking. They have to park on the streets and walk to your apartment which is a total pain.
Noise. The walls seemed really thin, and I could hear my neighbors upstairs and down all the time. I had to complain a few times because it was so loud.

They towed my car the first week I lived there. I had just bought it and came home after the office had closed so I couldn’t get a pass. In the morning my new car was gone. The manager did not care and was rude. There is absolutely no security. The apartments are open to the canal. And the doors to the buildings open without a key if you pull hard on them. they do not fix anything if you ask. You must call 4 or 5 times to get them to think your serious. I don’t recommend moving in here.

I lived here for 2 years and am more or less happy with this apartment complex. Still, to me, seems like the best apartment complex in downtown Indianapolis for what I needed
1. Apartment ⁵⁄₅: Spacious, clean, perfect condition upon move in. Carpeted living room and bed rooms with tile kitchen and bathrooms, hardwood dining area. Proper, functioning utilities (washer, dryer, microwave, fridge, freezer, garbage disposal, dishwasher). Bedrooms and bathrooms have lots of room, lots of storage space, all taps and showers work the way they are supposed to work.
2. Utilities ⁴⁄₅: Water and Gas included in rent. Have to pay electric bill. Reasonable in summer with A/​C on. Pricier than expected during winter with electric heat due to air leakage through windows. Master bedroom gets pretty cold in the winter because of all the windows. Still reasonable. Water heater works well although in a 2 bath apt it can run out quickly if both showers being used at the same time or if dishwasher/​laundry/​showers are all going at the same time. More or less satisfied, although I wish the master bedroom retained heat better because it requires 2 comforters sometimes depending on the location of the bed.
No Gym which is the only real knock I have on this place. It does have a few pools, however. Also a lounge in the leasing office, which I never used.
3. Management ³⁄₅: Very friendly and try to be helpful. Freezer broke one night and the online maintenance form directed us to a phone number and the guy came that very night to fix it. Had an ant infestation due to being on the ground floor and filled out the online maintenance form and problem was resolved within 24 hours. Only problem is they have on a few occasions over my 2 years added fees mid lease which we have no choice but to abide by: new pay for guest parking policy, new requirement for renters insurance, new fee to use fireplace.
3. Parking ³⁄₅: You get 2 permits per apartment and can choose to buy a garage space with no guarantee that the garage space is actually near your building. The new apartment buildings on the north side of the complex have open parking lots which were great for the first year up until the middle of the second year for which the lot seemed to have filled up, sometimes requiring me to park on the street which kind of sucks. I got towed once because I forgot to put up my parking pass and dealing with the tow company was a huge mess. Granted it was my fault, I still think its ridiculous that this complex tows people, especially since it now makes it difficult to have people over. The south buildings (most of them) are now within a fob operated gate, which was added for security due to a few break ins (I personally have never had a problem despite having an expensive car) which is also kind of a problem because it makes it difficult for people in the north buildings to get to the south buildings (where the leasing office is, where many friends are) because we have to pay for the fob, which is just plain dumb. It basically creates a huge hassle, but at the end of the day, parking is easy and spacious so its hard to complain TOO much about it.
4. Location ⁵⁄₅: Right on the canal, walking distance from IUPUI campus, IU school of medicine hospitals, fast food restaurants, liquor store, etc. Could not ask for a better place to be
All in all, I picked these apartments because I am an IU med student and its location allowed me to walk to work every day. They are pricey complexes but comparable to the surrounding apartments, and frankly I think they are much nicer than all the rest. You don’t get a gym, but honestly the quality of the apartments themselves along with the location for me has been worth every penny, barring a few inconveniences.
Would certainly recommend to others. Again, I think its the best apartment complex in downtown Indianapolis
Willing to take questions via messages, although it may take a while for a response.

I live here for two+ years. The prices are high, but for the size and location, it is reasonable.
I did have my stereo stolen out of my car, but I left my doors unlocked. I’m guessing that most people who had this kind of problem probably left things in plain view or like me were stupid. But hey, it is downtown, which means that things like this are more common than in the country. Since I left, they installed gates at the entrances! I never felt uncomfortable on the property. However, there is always a chance that you’ll meet some unsavory people in the area. But again, that comes with the territory.
My biggest problem was noise complaints against my neighbors but the apartment owners were sympathetic and tried to help with this problem, they even threatened to evict if the problem persisted. It seemed like most of the tenants in my building were graduate students at IUPUI and they tend to be better neighbors than undergrad students.
Some of the work that the maintenance people did was of poor quality and that is the main thing that is keeping me from giving four stars. But, eventually even this was fixed once I talked with the office folks.
Overall, if I were in the market for a downtown apartment again, I would look here first.

I used to live in the Gardens of Canal Court, in the original section. We really liked it a lot, but we did have some weird things go on once in a while. My sister had her car broken into once and I was approached several times by people asking for money in the parking lot. If I were home at night alone, and needed to go outside to my car or to the parking lot, I sometimes thought against it.
The apartment itself was nice … very new when we moved in. I liked the location… had a good time biking and walking on the canal.
A bit expensive even then … we paid $ 960 for a one-​bedroom on the top floor … and that was about 8 years ago!

They charge $ 1000 for a single bedroom, have horrible security. They have locks on front doors but you can pull hard and the door just pops open. Had my car broken into 3 times, and theirs weird people just randomly walking around b/​c the apartments are between the canal and west street. They charged $ 500 dollars b/​c I lost my parking pass, come on $ 500 dollars? My bathroom lost pressure 3 times took 3 days to fix each time. When the pressure was fixed on my sink the bathtub would loose pressure and vice versa. We constantly had leaks from the sink to the inside of the vanity. The shower gave just enough hot water for you to literally just jump in and then jump out. I would never recommend this place to anyone and I would never stay here!