Holiday Inn Express Indianapolis South

I really love Holiday Inns. They are my go to place whenever I travel. This Holiday Inn Express had all the amenities that I’m use to having at other ones, such as a fitness center, a pool, breakfast, free wi-​fi, and replacements for toiletries if needed. Upon entering the room, it was nice and clean. They were in the process of replacing their old coffee makers with Keurigs, which was a nice thing for them to do. They even had a fridge and microwave in the room available for use. The bathroom was big and clean which was great to see. Their free continental breakfast was really nice too. They had all the normal things such as greek yogurt, cereal, breads, eggs, bacon, sausage, and cinnamon rolls. I had a great stay here just like the other Holiday Inn Expresses.

Great choice for a mid-​level hotel near Indianapolis. For about $ 120 per night during the holidays, the hotel and rooms were clean and updated, breakfast/​parking/​wifi were free, and there was an indoor pool/​spa/​workout room. Also, while this location isn’t in the heart of the city it is only a few miles away, just off the highway, and the area felt very safe.
The Holiday Inn staff were beyond helpful, letting us check in early, and allowing us to cancel our final day’s reservations after the normal deadline when one member of our party became ill. I really couldn’t have asked for a better customer service experience.

Start with the only real negative:
The beds seem SO SMALL. Not a problem if you are the only one in the bed… but we had 3 people in a room with 2 beds. It was the most cramped I have ever felt in a room (including the time there was 4 of us in a room with one bed and a sleeper sofa… so that is saying something).
Besides that, the stay wasn’t bad. An included continental breakfast with a LOT to offer. Friendly staff. Clean pool. Decent workout room (although…why have a card reader for entry to the fitness center when it is unlocked all the time anyway?).
A bit of a ways out of the way of… everything.
So…I’m not sure if I would stay here again if in Indy for another visit. It wasn’t bad, but there weren’t really any pluses to staying here. Based on my research a hotel downtown would have cost almost the same (would have to pay for parking, but then so much is *right there*).

Friendly staff and clean rooms. Great selection for continental breakfast.
Close to the highway and close enought to downtown but not in the heart of the city.

Everyone was accommodating and professional. Check in and check out was made stress free thanks to the attentive front desk staff. Loved the room size and its amenities. The bathroom was clean and the shower had nice pressure and stayed hot. I would highly recommend it here.

Such a clean, comfortable room and bed too. Love the extra pillows. Fridge and microwave are convenient. The bathroom is very roomy and spacious. I felt very relaxed in this room. Will come back.

This hotel was fabulous! Big, comfy bed and spacious room. My room was particularly cool because I had a jacuzzi tub in addition to my shower. The staff was so nice and accommodating to my late check out. I’ll definitely be back!

This place is everything holiday inn express advertises and more.
It is clean, offers all of the facilities and amenities, free Wi-​Fi. The location is very quiet, but located less than a quarter of a mile from I 465. It is less then 20 minutes from everything in Indianapolis.
The staff was very friendly, very helpful! The free breakfast in the morning is in a nice clean facility and it is well-​stocked including many healthy items.
For value, this is the place to stay in Indianapolis.

Nobody’s perfect, but to me when you try hard to make up for mistakes you deserve to be recognized for it. During my stay I had an unfortunate thing happen which was the result of an associate mistake. My immediate reaction was harsh and brooding not knowing the facts but as the dust settled and the full picture came into view it was hugely apparent what a great team works here. Yes, the hotel could use a little updating, but its safe, its clean, there’s breakfast, the staff is extraordinarily friendly and when things go wrong they do their best to make it right. I would put this group up to any 5-​star hotel team any day… It’s not always about the facility.

In town for business this hotel is pretty much what you need for a short stay.
It’s clean, staff is friendly and the boring breakfast is enough to keep you going so you can focus on work and get out of Indianapolis quickly enough.

In town for my daughter’s college graduation from UIndy and had to reserve two rooms for the group that was in town. The rooms were nice, the bathrooms were good size and it was great having a refrigerator in the room. The kids enjoyed swimming in the pool and the breakfast was very good with a decent variety. My only complaint (and it was significant) was 7 of us got stuck in one of the elevators for a little over 10 minutes. The alarm in the elevator didn’t work so I had to call the front desk on my cell phone to let them know about the issue. I had to keep calling the front desk to get updates.

Rated as a 3 star hotel– id guess a 1 star.
This place was a nightmare. i am usually fine with Holiday Inn Express, but never again.
Walking in, the crowd in the lobby seemed a bit rough. Coming up to the counter, a man walked away, the front desk worker proceeded to tell me she was glad I came up because the guy had just walked up off the street and was acting aggressive.
She continued to tell me about a hooker who checked in earlier that night, who wanted to leave 45 minutes after checking in because the room was too dirty. (Well implied that the host thought it was because they were done)
So going up to the room (slightly terrified after walking through a few screaming matches in the hallway) I decide to clean up, scared to touch anything.
I find: BLOOD on the wallS, hairs in the bathtub, floor, sink, grime all over the bathroom counter. This hotel allows animals I guess, because both my guest and I started having allergic reactions to the room.
Needless to say I called the service we booked through, and requested our money back. We left as quickly as we could.

The room was clean, had a king size bed and a wonderful jacuzzi tub. The walls are on the thin side, every time the neighbors turned on the shower, flushed the toilet or turned on the sink, we could hear it all. Still, that is my only complaint. The breakfast was good for it’s size.

A little dated. Desk staff was very friendly. Clean. The beds were really not all that comfortable.