LA Fitness

I left this gym several months ago after being a member for 3 years. While the facility itself is nice, clean, large, etc. if you are going for the fitness classes you will be disappointed. Class would be cancelled at the last minute, instructors would quit and not be replaced, substitute instructors would teach a totally different class than what is on the schedule, etc. When members complained to management we were told we could always go to another LA Fitness and did not seem interested in fixing the problem. If you are going there just to work out, you can go to Planet Fitness or Gold’s Gym for much less. $ 35/​month is too much money to pay when you’re not getting what you are promised.

I am repeativitly getting emails from LA Fitness addressing me by my first and last name saying I have missed payments in my membership. I have never been in an LA Fitness. Someone signed up in my name, with my email, while I was overseas in the military. LA Fitness has been completely incompetent in dealing with this. The first time I called stating my situation they said they don’t sent emails. I called back after a private session was booked in my name. (Then they said someone must have the same name, highly unlikely as I have only met 3 other people with my first name and no one outside my family with my last name). LA Fitness said they would remove me from the emails. I get another email and track down an unsubscribe link and click the slections to unsubscribe. I am still getting emails. In all I have gotten 10 – 15 emails I. The past 2.5 mths. I can’t believe a company can be so incompetent that they can’t figure this out. I can’t imagine using them as a gym if they are this difficult to stop getting false emails from them.

I have been going to this gym regularly for over one year and six months. I typically go when it’s less busy in the evening after 8pm so I have no problem getting equipment I need. Occasionally I have to search for dumbbells that people have dragged to other places in the gym and many don’t re-​rack the weights but that is typical and I forget sometimes too.
The staff are super nice (in the evenings) and have always been friendly and helpful to the best of their ability. The people that work out at the same time I do are not problems and a couple people have been nice and helpful; not overly friendly but not a bother.
The one thing that I’ve seen in other gyms is using sanitizing wipes instead of paper towel and cleaner and I think it would be way better; I need to suggest it and hope they implement it.
The area is decently safe, police come by now and then to check on things.
Overall, I think it’s a great gym with some great people.

Sooo, I usually go to the LA Fitness in Glendale, but my boyfriend lives near Pendleton Pike, so I decided to try this one. WHY IS THIS ONE SO MUCH NICER?! I’M SO JEALOUS!!! But seriously. I didn’t think the Glendale one was that bad until I saw what it could be.
All of the equipment is new and nice and you have your own TV so I’m not stuck watching CNN or ESPN (blech). I was watching HGTV for goodness sake! That’s awesome! Also, everything is clean and nice and looks like thousands of people haven’t died on the machines like the one at Glendale looks.
Haven’t done any classes, so I can’t comment on that, but my oh my I wish I lived closer to this one. If I could justify driving 20 minutes to this location versus 2 to the Glendale one, I would… but sadly, I can’t.
I say that all the LA Fitness’ should jump on board to this one. Not fair that I pay the same price as everyone but have a shitty looking gym close to my house. Maybe I’ll just have to relocate to Lawrence?

My home gym is the Glendale LA Fitness, but I go to this one during the week. Extremely clean with better equipment, the spin bikes have computers on them, and it’s not body-​to body like Glendale. The only classes i’ve done were Spin with Diane and Lisa, which are awesome. I go right at 5:15 and there’s never been a wait for cardio equipment or machines/​free weights.

Clean equipment and no body bothers you during your work out.

I am one of the Cardinal Fitness members transferred over to LA Fitness. I thought the management did a great job with the transition, it was pretty seamless.
The club itself is very nice, very clean – a problem at Cardinal. The only time I have had to wait for a piece of equipment (just the treadmills) is late weekday afternoons – the standard post-​Christmas onslaught.
The TVs on each unit are nice, but audio or video problems are common and the channels seem to be different on different machines and not all the channels are used.
All in all they are doing a pretty good job.

The equipment options are excellent. Although, customer service could use some work. On a few occasions, classes have been cancelled without any notice (which is extremely inconvenient for a parent that arranges for childcare and then shows up only to lose all motivation when the class is cancelled) and personal trainers have arrived 20 minutes after my appointment was supposed to start and on one occasion, one of the trainers was a complete no show. When I have worked with a trainer, they have given me a good workout, however their attention is usually diverted by chatting with their friends, checking their cell phones and running to the bathroom (and no, I’m not kidding, this has actually happened more than once)! I would not recommend the personal training services for these reasons, however, if you are looking for a quality facility with good hours, a good atomosphere and good equipment, the price is right for LA Fitness.

I have been to 3 other LA Fitness locations around Indianapolis, just one is just as nice. Equipment is practically brand new. I think it’s somewhat overwhelming that there are TVs on every piece of cardio equipment though. I was on the stepmill and the personalized TV was right in my face (but dealt with it because I wanted something to watch). I was there at 9:00am on a Friday and it was basically dead, no waiting on any equipment.