Nail Spa

I asked for the dead skin to be scraped off the bottom of my feet with a foot file and the gentleman said ok and didn’t do it… I asked he not pull on my toes and he did it anyway. I also had my nails filled here and they are think and have what appears to be yellow «gunk» under them. They don’t even look like they were filled. This was two days ago

Worst pedi ever. Looked like 5^th grader painted them. I had to have her redo
Them, and they weren’t much better. Dirty place. Massage chairs didn’t work. RUN FAR AWAY FROM THIS PLACE!

I went to Circle City Mall because I had to kill some time while waiting for my son. He manicure was only $ 16 and I thought «Why not»? The first thing I asked was if they take Credit cards because I had no cash on me. The technician (?) said yes. I sat down at the table, and after a very quick soak in an ugly bowl of lukewarm water, a less than genuine cuticle preparation, irregular filing, several interruptions, and nearly nonexistent hand massage, she asked me to pay. During this time I had the chance to look around the place and it was actually a mess. Boxes were strewn about giving it a very unkempt appearance. So, I gave her my card and then she asked for my PIN number. I don’t ever use the PIN, and I know I should know it, but I don’t. (I know I should). So, I said I’m sorry I’d be unable to finish the manicure. She maybe spent 5 minutes on me at that time. She said, well you’ll have to pay me for the manicure. I asked her to try the card again and she did. The system would not take the card as credit, so I called the bank to make sure there was no problem on my end, and there wasn’t. After about 20 minutes on the phone with my bank I asked her to run the card manually, and she said that wouldn’t work. I asked again to try, and she attempted with my hovering… and it was clear she ether didn’t know how to run a manual transaction or she was, well, giving me a hard time. She said I could leave my phone or other personal item, and come back with the money to pay for the manicure (I still had not received). Her customer service skills were nonexistent in my opinion. I mean, I got less than half a manicure in my opinion. I insisted to try again, and behold, after my instructing her how fontina manual transaction, it went through! I was so not into this whole thing by now, and didn’t even want her to finish, and I had to leave anyway. I asked for a gift card because I’d now paid for a service that I didn’t get. She wrote a card for $ 8.00. I don’t know, but the whole experience just a bummer. When my card didn’t go through because she didn’t know how to process a «Credit» manually on her card reader, and told me I had to leave a personal item and come back, well it irritated me. If I were the tech I would’ve said, I was sorry I couldn’t run the card as credit (remember I asked that question before sitting down) and said something like, well sorry we can’t finish and if you’re in the area come by and see me. My experience there was negative, and granted, I know I have to take some of the blame… which I do. But I spent 20 minutes on the phone with my bank, who assured me it was their system, which it was… With all the nail salons out there, I won’t be going back.

Filthy! This place had a layer of dirt on everything! I had a gift certificate so I went for a gel mani. I asked for white and the lady used the stuff for a French manicure, not actual white gel polish. It came out uneven and lumpy. The drying lamps also burned my hands. I will never go back!

Walked in and walked out once they showed us their pitiful supply of nail polish colors, all which were dried out with dried dripping polish on the bottle. The lack of care for their polish left me wondering about how clean their tools could be. Thanks but no thanks. I’ll take my business elsewhere.

The worst worst manicure I’ve EVER had. My nails look terrible, uneven, half are shorter than the others. Staff is so rude. Do yourself a favor, avoid this place and save your money!

Holly did an amazing job with my gel manicure and I gave her a $ 10 tip because I was so grateful and excited!!! She is awesome so I highly recommend you request her.
I don’t know why this place is reviewed so low… It’s very quick— in and out… And had Great service and prices!
Highly recommend!

Really should have read these reviews before I decided to go here. Working downtown and trying to maximize my lunch hour, I thought this would be the perfect solution. Unfortunately, it’s not. Someone mentioned zombies in another review — could not be a better way to describe this place. It’s dark, dingy and the people working there are pretty much zombies. I really question the cleanliness, which could explain why they keep it so dark. They probably could get a historical landmark recognition for being one of the only salons to use the first pedicure chairs ever made. How disappointing. Not only to me, but to our city — this is a representation of our city for out of town guests to get a very common service done? Come on, Simon.

How can the city allow this horrible nail salon to represent them as it is the only nail salon in the mall/​immediate downtown vicinity not including upscale salons that provide nail services by appointment only. They used the power tool thing on my real nails to get off gel simply to save time in damaged my nail bed horrible paint job sloppy customer service. Do not go!!!

I really am not satisfied with my visit! The service was not good at all. Check out my photos. When my many was complete, Holly, my nail tech, told me to sit under the uv light for 10 mins. I sat there for over 30 mins. I got home And my nails were still wet. I washed and dried my hands and all the polish came off. I am so pissed!!!

I was in town and needed a quick manicure before a wedding. So I called to see if they could take me right away and they said yes. Got there and wasn’t greeted by anyone until about 5 minutes after I arrived and was told I would have to wait 10 minutes. Which turned into 20 minutes. So I went to browse colors and the (very limited) selection was old, cheap polish. Finally got to the manicure and it was rushed, and the man doing it kept cleaning any smeared polish off my fingers with his long fingernail. Totally gross.
The place itself was dirty and all the chairs and dryer stations were run down, and the employees were rude and unprofessional. The woman (owner?) is a hot mess. And the manicure itself was not good for the price. The entire experience was just awful. Would have been better off just picking up some polish and a nail file from CVS and done my own nails.

Just plain awful. I paid $ 16 for the worst manicure ever with polish that’s chipped on the first day. This place is dirty, dirty, dirty and overpriced for the «quality» (or lack thereof). I’m actually embarrassed that I stayed and paid. You’ve been warned.

Awful experience, for a pedicure. I was in a bind, and needed an eyebrow wax and pedicure. I called before I walked in to confirm they could do a wax, they said yes. Unfortunately after I had arrived and in the middle of my pedicure, I was told they had no wax. During my pedicure, the woman who was rude, hurt me and then tried to use a dirty pumice on me. I asked her to use a new one and she refused. She huffed and huffed about it. Terrible pedicure, which was mor expensive than I thought… at $ 27!

My nails and toes look fine… But this place is severely overpriced. The chairs have tears and the dryer used for my gel polish on my toes was being held together with duct tape. I was charged an addition $ 13 fee for gel polish just for my toes, which was not communicated nor listed on their price sheet. I was surprised to pay $ 60 for a gel polish (no manicure) and a express pedicure with gel polish. I’m happy to pay a decent amount for services but they should be communicated and also the environment should have been better. When I confronted them about the extra cost and suggested they should post additional prices, I was laughed at.

not that bad, average but expensive. I had a pedicure and gel mani and the total was $ 57. my nails are smooth and even. they accept credit cards and are located in the mall which is conveniently (for me) connected to the Embassy Suites. last walk in accepted at 8:30.

HORRIBLE. The man doing my nails was very unfriendly. I now look like I have horrible hooker/​stripper cheap fake nails. Looks like there is about 2 inches of nail polish on each nail and the polish looks like it wasn’t dried properly and ran down into my cuticles. Horrible shape and filing job. Looks like I painted my nails myself or a 2 year old did. Charged me way more than what the sign on the wall said it would be. DO NOT GO HERE!!!

Not very good. They left my feet soaking for 30 minutes. My polish was uneven and my nails were not filed after they were clipped. I was too upset and running late by the time they were done. I didn’t complain. I just left and decided not to return.

Worst. Manicure. Ever.
I’ve been to a lot of nails salons, all over the country. I’ve had just okay manicures, awesome ones too. This is the first time I have a had a straight up awful one. Had them soak off my gel polish, then do a classic manicure. They hardly filed my nails, even after a requested that they be evened and smooth… twice. The paint was slopped on and after I left, I noticed that hide chucks of my previous polish were still left on the edges of 4 nails. Really, guys? How are you running a business like this? Additionally, they are way more expensive than they should be considering their über-​crappy workmanship, attitude and sub par interior.
DO NOT WASTE YOUR MONEY HERE.

Worst manicure ever. Chipped within 4 hours and looked like my 7 year old niece painted my nails. They were short staffed and weren’t able to manage their operations effectively. It took 1.5 hours for a 30 min job. I think they only prey on shoppers in the mall that want to get their nails.done. if you need manicure, let me know and I’ll see if my niece is available.

I’ve had betters pedicure, and for less money too! The place is in a shopping center and when my friend and I went in, there was nobody inside. There were 2 asian guys working and they didn’t do a very good job. The whole thing went by so quickly and their massage chairs don’t work as well. And their polish selection is very limited also. I recommend bringing in your own color if you ever go there.