Solana at the Crossing Apartments

I have been a resident since February and I will give my account as a resident, no one else’s. Gates have gone up since I have moved in. A security team has been put in place that I see driving around the complex daily when I come home for lunch. It is aesthetically beautiful both in the buildings and the surroundings. I have always gotten a response from the office if I had an issue. There are constantly teams here up-​keeping the grass and flowers that make the complex look gorgeous. The problem I have found is that some of the residents do not respect the property. I have seen members of maintenance cleaning up dog feces and trash. That is a responsibility of the resident to take care of. Scattering trash and not cleaning up after your dog and expecting someone else to do it for you is extremely immature. The pool is great and the office has done a great job making it a fun atmosphere that is also respectful of all residents. I have read things about the pool being «out of control» but all I have seen is people enjoying themselves in a relatively quiet and relaxing manner. I have been to the pool twenty some odd times and mostly on weekends too. Again, this is my experience living here. I am a resident. I can’t speak for anyone but myself. But I absolutely have recommended the property to friends and will continue to do so because I truly love living here. If you want to have a unit that is new and has great appliances, move here. If you want to have friends and family comment on how great the complex looks, move here. If you want the peace of mind of a gate and a security team on the premises, move here. It truly has become home in every sense of the word.

Don’t bother. Looks like a great place to live, but it’s all a façade. Management never has answers to the endless issues at the property. The ongoing broken gate, break ins, recycling program being taken away. The latest is Security access cards not working and management offers no solution, so I’m expected not to use the amenities I pay for until they get someone out here to reprogram my access card. (I guess it’s a good thing the gate is broken). I could go on, but you get the idea. I have always been pleasant to the staff, but prefer not to talk to them because it’s not worth the frustration for no answers or solutions.
There are 2 reasons why I give the one star that I gave.
1. Unilocal makes you give at least 1 star.
2. The maintenance staff is always on top of their game… Thank you for that.
Ps… Chris who rated 5 stars used to work at the office of the complex. I don’t think his should count haha.

The staff and maintenance are very good. They have to put with a lot of high maintenance residents. The staff and maintenance do a very professional job. The community is outstanding. A lot of the riff raff residents have left which has made the community all the more outstanding. I would highly recommend this community to anyone that is looking to get the most bang for their buck in the Indianapolis area. If I could rate higher than 5 stars I would. Absolutely outstanding complex.

For some reason my review was moved to ones that supposedly aren’t legit reviews. Mine is a legit review. Solana is not a great place to live if you’re over 25. The neighbors are rude and have no consideration for others and cant follow simple policies such as, no smoking, not leaving your trash can out all week, parking in actually parking spaces. The office is aware of all and does nothing about any of it. My advice is stay away.

This is my first review on Unilocal and hopefully my last. That’s because someone needed to dilute some of the negativity on this web site. Yet again, way to many haters on Unilocal.If I had a dollar from every bad review I’ve read on here, I’d be able to build my own apartment complex. Beautiful apartments, great location, and your getting every dollar from your rent back in value. I met with close to 20 leasing agents when I moved into town and no-​one was better than Michael C. He didn’t pester me while checking out each available unit and didn’t waste my time with useless, repetitive jargon you typically receive from leasing agents. Needed to use their computer before I had my internet installed and Melissa was very nice and helpful. Everyone I’ve met in the community thus far have been very nice and outgoing. People need to relax with the parking issues, its an apartment complex, park a few spots over. Can’t speak on the lack of snow plowing as I haven’t been here for a winter yet, however I find it hard to believe that the office wouldn’t take care of this issue. I feel like the common theme of complaint here is the offices supposed inability to handle issues and to me that comes down to your own inability to have a constructive conversation with your neighbors/​landlord regarding whatever the issues are, i.e. noise, partying, parking. You have an issue with your current landlord? Genius idea. Go online, put them on blast, and run their name through the mud. That should totally encourage them to help you out. Oh your rent is going up? Then move out. It’s not like they can raise your rent during the lease, it’s a competitive market. Welcome to Capitalism. Sorry to rant but having just gotten out of 9 years in the service industry, I have no patience for such negative reviews with little to no substance. These people sound like they don’t want to live in an apartment complex and haven’t come to that realization. Understand your rights and don’t allow yourself to be taken advantage of, whether it be by a leasing agent or a rent a cop.

Sometimes in the race of life, we forget the important things. Solana is awesome, it is a home where you can relax, get lost in the scenery and forget you are in the middle of one of the largest cities in the US. Their management staff is fabulous and continually thinks of ways to let their residents know how much they are appreciated. Anyone who went to their LUAU last year, cannot argue it was one of the best parties ever. This is a new community, and it will have teething pains like other apartments, but no other place has the lake, the amenities and the serenity of Solana. (I almost forgot, pool season is coming and this is the place to be seen!)

This place is AMAZING! The girls in the office are always so friendly. I fell in love with my apartment when I saw the kitchen, with the huge island and granite countertops! I love to cook and find that my kitchen is the perfect gathering spot when I have company over. I enjoy the fitness center and was able to get rid of my gym membership and CANNOT WAIT until summer when the pool opens! I’m told they have outdoor movie nights and resident pool parties! I am a northside girl and this is the place for me!

I agree with the general consensus here, beautiful apartments but a poorly managed community. My husband and I (both under 25) moved in March 2013. Since we moved in, I have already seen the price of rent jump over $ 100 for our exact floorplan per their website.
The real management issues started in the summer when the pool area was constantly filled with people blaring profane music and drinking significantly more than just «to enjoy themselves» in a rather confined space. Week after week our inboxes were flooded with courtesy reminders about pool etiquette until things escalated to the point where no alcohol was allowed at the pool and the establishment of the courtesy officer at the pool.
The parking situation is atrocious no matter what end of the community you live in (there is no construction at all in my area) and people park in handicapped spots or make up their own parking spots in the entryways to the parking lots. This is dangerous as you can’t see the oncoming traffic if there is a car parked in your lane (and people fly down the strip). I have brought this up to the management team numerous times to no avail. They will not tow, they will not leave a note on the car, and they are never on the premises early enough to see the rampant violations.
All in all, there are just a plethora of minute details that are poorly thought out and poorly executed. The kitchen cabinets are not deep enough to accomodate my average size dinner plates, the mailboxes are all located in the middle of the community (clearly an afterthought) and the mail doesn’t come until about 5−6pm. The actual address Solana Drive when typed into google takes you all the way up to Fishers, so Siri/​deliveries/​directions in general are pretty hit or miss and we have just gone back to using the old address of ‘Renaissance Bay Drive’ or 78^th and Keystone when describing how to get there. The gates at the front of the apartment have been broken at least four times in the last 10 months and one of which was confirmed to me as an attempted break in by the Maintenance Manager.
Please just keep in mind if you decide to rent here, you might be able to pay for luxury apartment, but you can’t buy good service. This place is not worth what they are charging.

Maintaining a 1 star, but adding some additional info as I’ve now loved here 9 months.
Now that it is winter and it’s snowing regularly, they are doing a terrible job of handling the snow. Today it snowed 5″ between midnight and 630am when I left for work. The apartment complex hadn’t started addressing the snow, even though the policy is to begin plowing at 2″. When I got home at 5pm, the maintenance men were using snow blowers, but the roads and parking spaces were still covered with snow.
As if that wasn’t enough, my roof started leaking on December 21, 2013 when we had unseasonable rains. The maintenance brought me a bucket that day. On December 26 the roofing people came to look at it. It’s now January 2 and I’ve not received any updates on how/​when they will fix the damage.