The place is a combo KFC/Taco Bell. Guy rang up my order and left; I said I needed a receipt and was told they were having trouble printing them out. Another guy came and printed a duplicate receipt. Food okay but guess the menu has changed since I last ordered a KFC chicken breast meal; in the past it consisted of the chicken breast, 2 sides and a biscuit. I got a cup for soda(don’t drink soda) and indicated which 2 sides I wanted and also said I didn’t want a biscuit. Got a biscuit anyway, the soda, the chicken, one side and a cookie. Didn’t ask how I wanted my chicken cooked and apparently didn’t notice I asked for 2 sides. Sat down to eat and noticed(as usual) the place was dirty; food on the tables, stuff on the floor and the trash can overflowing. The staff did not seem to care about the quality of the service or experience of the dining customers — they seemed more focused on socializing behind the counter. Also horrible music blaring — when eating music should be relaxing, not agitating. No thanks for coming, please come again. I eat here because I ride the bus so dining choices are limited — I always find this place sub par. Past complaints have not resulted in desired changes. The final insult was that night when I went online to look at my account; they had actually charged me for 2 meals when I only ordered one. I called about it right away and was told by both the shift manager and my bank that the error would probably be corrected in a couple of days; the shift manager also stated that a few others had called in with the same complaint. It has now been 4 days and the charge still sits on my account! These people are deplorable and deserve to get fired. Unreal. One more thing: menu is not accessible for the visually limited — font is small and quite a distance from the front counter. If you have another option for dining, save yourself the trouble and avoid this place.
Hannah E.
Rating des Ortes: 2 Indianapolis, IN
We went for a late night Taco Bell run. When we got home, we found out our order was actually all KFC. This is the second time I’ve been to this location and the second time my order was wrong. The chicken, however super greasy, was not terrible. Not a huge fan of this place.
Andrew B.
Rating des Ortes: 2 Indianapolis, IN
My food wasn’t right, the lobby was dirty, and the staff messed up the order behind me. A trained goat could run a better Taco Bell. Not going back in the near future.
Brian L.
Rating des Ortes: 1 Indianapolis, IN
This has to be one of the most ghetto Taco Bells I’ve seen. Lousy and lazy service, two times their drive through has been mysteriously down, their cash registers aren’t working, or their entire Taco Bell side is down. Get it together!
Natalie J.
Rating des Ortes: 1 Indianapolis, IN
Had lunch here today. Horrible horrible customer service. Cashier took my order with her eyes rolled to the top of her head. Rude. Ill likely not eat here again. And also loudly talk about other customers. Really ghetto
Katie N.
Rating des Ortes: 1 Indianapolis, IN
Terrible customer service. Rude about everything. Asked for quesadilla well done so the cheese was melted and got an attitude when I sent it back. Also, never handed me a receipt when I asked for one he got an attitude and told me he had no printer paper, ask his printer was printing a receipt. Very rude. Honestly feel like they hate their job.
Brandon P.
Rating des Ortes: 1 Indianapolis, IN
In a world with thousands of Taco Bells, I am almost certain that this one is the worst. No other details necessary.
Isabella J.
Rating des Ortes: 1 Indianapolis, IN
Alright so I’m new to the city but I can’t believe fast food here compared to elsewhere. I wish I could give a negative star! Again worse Taco Bell /Ever. Can never get an order right, Staff is rude. My friend’s order was jacked up once and she asked for a refund because it wasn’t what she ordered and sat it on the ledge. The employ threw the bag back at her in her car! When ask to speak to a manger the girl replied«B#tch I Am The Manger!». Needless to say I will never go back.
Angeleka D.
Rating des Ortes: 3 Indianapolis, IN
If you want to get in and out quick, this KFC/Taco Bell is «ok» for a fast food place. I went with my brother early evening, and got two hot wing boxes. The chicken wings were a little over cooked and overpriced. I wouldn’t say you get a great value for portion sizes. The hours are not late at this location. The few times I have been here, the food hasn’t so been great either… Overall, customer service is pretty good. Go here if you’re having a craving for either Taco Bell or KFC. :) xoxo
Lauren L.
Rating des Ortes: 5 Carmel, IN
Okay, I don’t know why everyone is hating on this place but let me tell you a little story about the Chrunchwrap Supreme I just experienced, it was heavenly. I have visited a-many Taco Bells in my life. I love it, I don’t care how bad it is for you, how potentially creepy it is, I love it. My husband even included in his vows that he would get Taco Bell for me whenever I need it… it’s that serious(also, that is a sign of true love). But it’s always a crap shoot when the food is either prepared by the Taco gods or its just thrown in processor and you get what you get. Well the stars must have been aligned this night because this Chrunchwrap was arranged so beautifully it almost brought tears to my eyes. I’m pissed I didn’t take a picture. But if you could imagine it would include: grill marks, perfect construction, sour cream galore, unbelievable proportion of meet and cheese, and the shell was still crispy. It was an early Christmas miracle. Usually I need to order a side or sour cream because they just don’t give enough, but it was like they read my mind knowing the exact amount I wanted. Just thank you Taco bell /KFC. Thank you for caring! Every time I head downtown now… I’m gettin’ one.
Nicolette M.
Rating des Ortes: 2 Indianapolis, IN
It’s a combined Taco Bell &KFC, which is a plus. However the staff at this location apparently can’t be bothered to clean the lobby. Despite the fact that the place was almost completely empty at the time I visited, there wasn’t a clean table in the restaurant.
Peter P.
Rating des Ortes: 2 Indianapolis, IN
Meh. Service is really slow and the food is subpar, even for a Taco Bell.
Catherine K.
Rating des Ortes: 1 Indianapolis, IN
If I could give this place zero stars, I would. I was jonesing for Taco Bell and was near this location. Once stuck in the drive-thru I remembered that I had been here years ago and it was awful. Long wait to get my change, long wait to get my stuff and then my food was thrown together. If you’re downtown and want Taco Bell, go to the one over by IUPUI.
Michael C.
Rating des Ortes: 2 Seattle, WA
Check your order before you leave, it is rarely correct!
Ian C.
Rating des Ortes: 1 Indianapolis, IN
Every so often, maybe once every two months, I’m faced with the dilemma of the fast food half hour lunch break. Since I neglected to prepare a lunch from home, I have the option of going hungry or getting into my car and risking the loss of my parking spot in order to venture away from work to obtain some approximation of… nutrition from one of the fast food places in the area. Usually, there’s no time to do anything but drive to the place, shovel«food» into my mouth, and scramble back to work, with the desperate hope that I won’t get awful indigestion from whatever I’ve managed to consume. Delicious! This is a combination KFC /Taco Bell. They could probably throw in a Pizza Hut, if they were wanting to complete the unholy trinity and open up a YUM! Brands Hellmouth underneath the restaurant. They have a drive thru that’s extremely small, and stupid jerks will try to pull into it and block traffic on Meridian Street sometimes. There’s a good chance that somebody will walk up to your car and ask for money while you wait in the drive thru line, which moves extremely slowly. You usually get about ten minutes from the time you place your order to the time you receive it, which gives you ample time to really, really consider the mistake you’re about to make. That is, unless you’re on a half hour lunch break. In that case, you’re already ten minutes into your downward spiral of a meal, which can only end in tears(and heartburn). This Taco Bell is a pretty good place to go if you want the crushing, existential terror of the world around you manifested into a burrito or a chalupa. If I were to pull up and check in on Unilocal,my tip would just say«Good luck,» or, «ABANDONHOPE, ALLYEWHOENTERHERE,» or perhaps«You’re making a mistake! Oh god, leave before it’s too la-»
Chris C.
Rating des Ortes: 4 Indianapolis, IN
This used to be the worst Taco Bell in the city. Terrible service, long lines, food was never right. I don’t know if they were just having a great day the last time I went a few weeks ago, but something was different. Everyone was nicely dressed and matching uniforms and everything. They had people moving in and out in a very timely fashion. They even had a screen which showed you how long you had been waiting and were actually concerned about it. I got my order, it was hot and actually correct this time. Hopefully, they can keep this up because I was actually impressed with the service and friendliness of everyone there!
Patrick D.
Rating des Ortes: 1 Indianapolis, IN
Worst Taco Bell ever. Always an unpleasant experience and even worse food. They perpetually mess up orders and the guac usually has a slight taste of window cleaner. You’d be better off eating food out of a dumpster than at this fine establishment.
Kami L.
Rating des Ortes: 1 Carmel, IN
This really, truly is the worst Taco Bell ever. The employees like to mess with you in the drive-thru by making you repeat your order multiple times, while laughing at you. The order is never right, and the food is gross. The location is convenient but it’s NOTWORTHIT.
Thu N.
Rating des Ortes: 1 Carmel, IN
Worse taco bell ever. Slow slow service and they always mess up the orders. This time they said they don’t have the ingredients to make the things we ordered. Always so frustrating here. Wish my fiancé didn’t like taco bell so much! If you are in a hurry don’t come here — mostly not during lunch time. This place has the combo of KFC too which is just as slow but not as bad as when you order the Taco Bell food.
Robert S.
Rating des Ortes: 2 Chicago, IL
This Taco Bell location is one of those KFC/Taco Bell combined restaurants – two menus in one restaurant. The Taco Bell doesn’t even show up on the Taco Bell restaurant locator – I checked their website afterward. I wanted a chalupa and a Diet Coke. And a bean burrito. And a taco. I was desperate, yet this is a VERY iffy neighborhood, even in the daytime. My lilly-white ass had a rental car, so I looked around as I pulled into the drive-thru. Seriously, just after I placed my order in the call box, a tricked out Monte Carlo with spinners blasting G-Unit pulled up behind me with four thugs and a shawty laughing and shaking their car. And the hoopty in front of me was bumping Lil Wayne. Aw, DAMN. I figured the bullets wouldn’t start flying until we all got fed, so I was safe for a few minutes. Typical Taco Bell food – warm, greasy and yummy… except they forgot my bean burrito… bitches. Would I go back? Oh, HELLNO!