D & T Nails & Spa

I have tried this place on several occasions and they have been all bad experiences, this last time was the last straw. I was the second customer as soon as they opened. Asked for manicure and pedi. I was seated for a pedi, and about twenty workers walked in and one lady started on my pedi. This lady did not understand what I wanted which she would get another worker to translate. I repeated myself on several occasions what I wanted to have done (gel mani and pedi) they kept saying okay. 30 mins passed, one hr passed. And not one person came to my attention for my mani. Customers were getting manis and pedis started before me. Mind you I was the second person that walked through the door. I finally asked the worker doing my pedicure how much longer for my mani and she laughed and turned around and shrugged. The worker next to her said that everyone is busy at the moment. I told her hmm that’s weird because I asked for this as soon as I walked in the door. Second customer when you opened and an hr and a half later you say your busy? Then both workers laughed and began talking their language. Their customer service is the worst. Finally after she was done doing my pedicure she is getting ready to massage me when a man passes by and asked if I am ready for manicure. I told him no too late I’m mad I waited this long to be attended to. He didn’t apologize or ask what happened he just Walked away sat another customer next to me and started her mani and pedi. Disgusting!!! I was pissed I didn’t even get a stupid massage. I won’t be returning the manager heard my complaint and not once offer an apology or a discount for the disgusting service I received.

I waited almost an hour when he told me the wait would be 5 MINS! What a first time impression! If you wanna wait for an hour just to get a full set then try them out! To me they were RUDE AND UNPROFESSIONAL!

I’ve been a loyal customer here 4−5years. There’s always a wait no matter what, but today did it for me. I had an appointment with Jennifer and I was running a little late. I got there at 4:42 and the staff told me that I would have to wait because she had taken another customer. The customer barely sat down as I was walking in! Anyways, I was late 12 minutes and had to wait over an hour to get my nails done. This is truly unacceptable. They don’t wait for you but they sure will always make you wait for them. This is the last time. I made an appointment for a reason!!!

Went in for a pedicure, waited 1 hour after I was told 15 minute wait, was finally seated, once seated I felt rushed the employee handled my toes very rough and cut two of my toes, after my terrible experience I was overcharged then asked for description of breakdown of charges and they tacked on additional fees before even telling. The owner did nothing to help the situation, by far the worst customer service, also Do not believe the positive reviews you see on here as they are self written reviews from employees like «ken» for example. You want a descriptive review well you got it D & T.

I’ve been a loyal customer for around 4 ½ years. I’m usually very pleased with the level of customer service and even overlook a messy job or subpar design from someone new because I truly enjoy the regular nail technicians.
Today I was shocked at the lack of customer service and tact from the manager and staff. I went in with my mother (as always) I was approached by the manager stating that they forgotten to charge me for my last visit and they would like my card to charge me $ 54. (My mother and I trade off paying for our days out. They know we have one bill and we always confirm so as to not let anyone go without being paid or without a tip.)
This was done both in a little room and continued in front of a full salon of customers 15+ people. To avoid any scene I paid the amount and asked for a receipt for both my mothers services and mine from the last visit.
This was an obvious oversight by the cashier that rang us out the last time we were in. They handled the entire situation without class or consideration. Instead of admitting their wrong, making a simple apology and requesting I pay, they treated me like a thief and even said in front of other patrons they tried to follow us to the car the last time.
Rude and unacceptable. I’m truly saddened by this experience.

Ive gone several times and in the beginning it was awesome. I always went to john but then he started missing appts, always running behind. the quality started to slack and no one else in the shop does good work.

I get my nails done here pretty often usually with John. He’s good but he sometimes has a bad attitude as if he’s the best nail person in town BUTTTT you’re not! I’m sure there’s better. Well anyways I always get full sets and polish change on my feet. First I’ve seen them NOT clean their pedicure tools between person to person… which is pretty gross knowing you can catch something that way and when they paint my nails they always leave a messy job. I can do it better. they have decent prices but they try to sell you everything on the menu. Even for a nail trim on a fill! No other places charge for that. So I probably won’t be coming here anymore… they do a decent job and have good prices but they charge you for even just being there and they’re ALWAYS busy! Unless you call it’s like an hour wait, especially Friday’s…and to top it off they expect a cash tip which I don’t mind giving when you do a fenominal job other wise save it. I’m sure they get paid enough with all the clientele they have.

This is by far my favorite place! I’ve moved to the valley about 9 years ago and searched and searched for a good nail salon. I’ve noticed that a lot of places weren’t friendly and cleanliness wasn’t a priority. That’s not the case here! Over the years they’ve grown so much. Only down fall is that there always busy now.
Ps love the staff!!!

Best service ever!!! The amount of customer said it all. P/​s make sure you call, it crazy busy

Rushed me so he could go on break. Was rude.

Love this place absolutely recommend. get a basic pedicure and seems like u r getting a deluxe… now imagine how the deluxe is ! Ive gotten my full set here once with larry LOVED EM going in tomorrow hopefully he works his magic again. They always busy 1 time theu forgot i wanted a mani with my pedi. but its ok i guess… and last pedi i got about 2 weeks ago i kinda bled on my big toenail lady went in deep… its ok felt good taking out that ingrown… I JUST hope they clean their stuff up pretty good and not reuse same on next customer… thinking of taking my own pedi equipment… other than that great place and reasonable prices!!!

Love this place. The wait is the only con I truly have. But the prices and quality is worth it. They always get my nails done perfect and pretty speedy. The deluxe pedi is a dream. I would say, I wish they wouldn’t make me wait with my feet in the water. The water starts to get cold and uncomfortable before the nail tech even starts on my feet. They also have a couple guys who are excellent with nail designs!

Thanks to my precious review,(where I had a botched pedi which led to a terrible infection in my big toe which turned into my nail bed growing downward not straight, I just had a permanent ingrown toenail removed. I had never had a problem with my nail bed until my jacked up pedi here. Don’t go here people!!! I’m thinking of sending my 800.00 bill from my permanent ingrown toenail removal to the owner of this place. I still can’t believe this happened to me… I never imagined this could happen all from a pedicure. I am scarred for life from this place!

Bad experience both times I went, they did a horrible job and when I told the owner I wasn’t happy with my nails he showed showed no concern. Many of my friends have also had a bad experience. Wouldn’t go back.

Was looking for another nail salon & few of my friends had recommended for me to check this place out. I’m a creature of habit and previously had been going to same nail salon, also in Indio for over 4years. However the last time I visited my usual nail salon, actually the last 2 visits there, I had been so disappointed with the work and quality of the work they had been doing! So I decided to take a chance and here to D&T Nails, and I completely luv it! Everyone was friendly and nice, welcoming! Ran into one of my friends there unexpectedly! Met Kenny and his wife, which is the lady that did my nails and I am very happy with her work! I will definitely be back for another manicure and pedicure:) & the quick hand and neck messages they give after your manicure, Soo good! Heard about they offer you drink, I was waiting for that happen;) Lol!

I went here for a mani/​pedi. Don’t do fake nails so thought this was grest. You get a hand arm and neck massage with mani and calluse removal, calf and foot massage and hot stone with deluxe pedi. Was very relaxing and my feet and hands look great.
Shop is clean and professional. Great spa chairs as well.
They seem to be busy all the time so make an appointment!

I love this place even though they are always busy, it’s worth waiting. They do nice nail art and are quick too.

My nails looked great the first time. But within a week three of them fell off. I went back for a fill and they fixed my nails, but didn’t paint them like I asked. Then within five days, one nail broke in half and another came completely off. Don’t think I’ll be returning.

Went to John for a full set and left very happy! I’ve been to several nail shops in the valley wanting «stilleto» nails and always left unhappy with them looking deformed and uneven but not here! I received excellent customer service for a very affordable price as well. I’ve also had great pedicures done here in the past.

I went here for eyelashes, and basically got fake acrylic eyelashes glued to my eyelid. If this is what you’re looking for (think Tammy Faye Baker) — definitely go here and get an appointment. It’s only $ 25.
This was NOT what I was going for, so… I was bummed. Getting the lashes removed was painful and gave me a bit of a bald spot where my long lashes once were. It’ll grow back, but still — a bummer.