Jiffy Lube

At this Jiffy Lube the mechanics know what they’re doing they are very thoughtful and they know what they tell you what your car needs and make sure you get the right oil they inspect everything from bumper to bumper Mayday Mayday top of all your fluids and anything was wrong and I let you know and suggest if you need anything harness mechanics good place to go to change your oil every 3000 miles

Love this place! I’ve been taking my car here for years! The staff is always so friendly, even at 7 am ;) They are honest and non pressuring. Always a pleasure taking my car in to be serviced! Thanks to everyone that works at jiffy lube in Indio, you guys rock!

I wish I had thought to read the reviews 1^st about this location. I met my wife to get new tires at America’s Tire next door, we were going to «trade» cars so she could continue on her day. I got there 1^st and decided to go the Jiffy Lube next door. She pulled into America’s Tire so I walked over to take care of the tire purchase and left her to take care of the oil change. Well, the workers at Jiffy Lube clearly took advantage of my wife. They charged her $ 180.00 for an oil change and filter. They told her they could only use a special oil, this is on a 2004 automobile. Jiffy Lube should be ashamed of their business practice, taking advantage of older women. I will continue to tell everyone about this location. The irony is she had her car’s oil changed this morning at the Palm Desert Jiffy Lube and it was $ 46.00. The workers at the Indio location told her she was getting a «deal». Please tell your friends and co-​workers, I know I am.

Ok so I start off by notifying the check in guy that I changed the air and cabin filter two month back and after waiting 28 mins before the car hit the rack for the oil change I could tell he was slowing down the process for us as I we were only spending 27.99, oh and more than the advertised 24.99 for a straight oil change? So I ask if they would check the Transmission fluid as it was changed there, he advised no, you didn’t pick that service package? but you guys changed it last time„ his response, «should be ok now if it was then» Going somewhere else next time.
Upon receiving the standard response and apology via Unilocal reminding me that the technicians are trained to sell you stuff you may or may not need based on your knowledge of cars.
One of the technicians lost the air box hardware must have been many oil changes ago. So trying to purchase the lost hardware from Toyota for the air box not possible without complete purchase of the air box, no joke, went to the dealership. I ended up finding the hardware surprisingly after many miles and visits to JL, it was. lodged down in the motor compartment, use a long magnet to retrieve it. I now change air filter myself to ensure the air box is assembled correctly with ALL the hardware so it works properly, man I hate to think of all the filters purchased because the box was open in the rear due to the missing hardware and improper assembly of the air box, thus intaking foul air for all those years, that is the reason I change those two filters is, lost hardware for the air filter box, more than once, and the disassembly of your glove box without notification? I bet most folks didn’t know that most car house the filter under the dash or behind the glove box. Anyway this is about the treatment of customers, and now maybe some facts about how well your vehicle is serviced and by it seems hurried technicians that need to be trained on proper disassembly and proper reassembly,.

called ahead to get a quote for an oil change on my ford edge and i was quoted $ 30.00 for up to 5 quarts. however when i arrived that quickly changed to $ 200.00. i laughed and told them they were out of their mind! how did it go up almost 7 times of what was originally quoted! i think maybe they thought i was stupid. little do they know. i left went to the dealership (where i should have gone all along) and they did it for $ 45.00!

We have taken our Lexus in for oil servicing on three separate occasions and have had nothing but outstanding service all three times. Melany is especially helpful, honest and polite. She actually saved us about $ 350.00 had we taken the vehicle into a Lexus dealership. Their fees for service are fair and they do a complete inspection on your vehicle before they do the work. So, the people who are complaining that they were charged for a lot of extra items when they just wanted an oil change are not being entirely fair with their reviews. Those customers, clearly had the option of getting second opinions from other shops, or simply just explained that they only wanted an oil change., I do not find the staff pushy at all, they are just thorough. Yesterday, they changed the oil. In addition they replaced fluids that were low, vacuumed the car, replaced a missing air cap from a tire that they noticed was missing and reset all maintenance indicators at no charge. They also gave me a 15% discount (and I didn’t even ask for it). A great service place!!! Recommend!!!

Hmmm… Seeing a correlation. User Alicia and I have had the same experience. Seems that when these jokers see a lady that may not know too much about cars come in they dupe and swindle like old-​timey cads of yesteryear. Same synopsis as Alicia, went in for a routine oil change and tire rotation only to get told that there was more work necessary before they would release the car… $ 500 worth to be exact. When told that was out of the price range affordable they quickly come up with an alternative that will cost less. After agreed upon I left for work only to come back at the agreed upon pick up time and be strung along further for 4 hours and told that the parts to finish will jot be available until Monday or Tuesday. To top it off they inform me that there is a noise that the car is now making which it definitely was not when it was brought in, the plot thickens. when they decide that there is no way to release my car and It is decided that I need a rental, they wait so long to tell me that all the local rental places are closed and the closest location that has cars is an hour and a half away. The day ruining just keeps coming. Keep in mind that the car was taken in on Thursday for the trip home for Christmas on Saturday so the devastation at the resolution can’t possibly be expressed. As of now, my car is still trapped at this death hole for automobiles and I can’t seem to free her. The only person who seems to care about my plight or try to affect the outcome is Patrick the assistant manager. Other than that manager, Donny Dela Fuente and district manager have been little to no help if not part of the problem. After seeking more help and information from friends, family and some trusted professionals that know more about cars, they assure me that the diagnosis of these Jiffy Lube schisters is far off and taking advantage. Sure my car probably needs some love but don’t take advantage of me because I am not as knowledgable about it. Shame on you Jiffy Lube, way to ruin the name of a reputable company by being shady. I hope you get yours. DO NOT PATRONIZE THIS BUSINESS UNLESS YOU WANT TERRIBLE SERVICE AND TO PAY MORE THAN YOU SHOULD.

I’ve been going there since beginning of 2012 to get my oil change there and the vacuuming has always been included no extra charge just saying for some ppl that think they charge extra, I’ve always gotten the best service there specially because there’s always a very cute and polite young lady that helps me stay up to date on all my services that my manufacturer recommend I drive a 2010 Jeep Wrangler unlimited Rubicon, I will definitely be going back to this jiffy lube.

Stopped by yesterday for an oil change before leaving town. To my surprise, they no longer do «oil changes only». They only have a $ 39.99 package that includes oil change plus tire check, vaccuming, etc. Not what I had wanted — I have tires done at America’s Tires (right next door), so will find other place for my oil changes.

Don’t do it!
I went in for a routine oil change on Saturday which turned into $ 500 worth of work on my ’07 Camry.
Upon leaving the facility, I noticed that my glove compartment was hanging off it’s hinges. I brought it to the manager’s attention and he corrected it right there.
Fast forward to Monday morning and I’m leaving for work when I spot a huge puddle of transmission fluid under my car. I drove straight to Indio Jiffy Lube and brought it to Manager’s attention. He apologized and had the servicemen correct the problem. He indicated that the serviceman failed to secure the cap on correctly. I filed a formal complaint with Corporate Headquarters. An outcome is pending.

First timer yesterday. Very polite staff, clean business, they have discounts on Monday and Wednesdays. The price was great and I was in and out within 20 minutes. I’ll definitely go back.