Comfort Inn & Suites LAX Airport Inglewood – Los Angeles

Although Oscar reached out to me immediately after my stay b/​c of my original review being poor and he did state he would refund my money. THIS DID NOT HAPPEN… I WAS CHARGED DOUBLE! I AM FURIOUS!!! I have received emails stating «this will be taken care of promptly» but of couse 5 days later and no refund. just another CHARGE! I stayed there on 4−27−16 and so far my charges are $ 300 for this hotel that needs MAJOR WORK! IM FURIOUS!!!
If I never checked my credit card online statement I would have never known. Funny how they get their money as soon as you make a reservation, but they are SOOOO SLOWWW to refund you for a mistake.

I stayed here right after I got off of my plane at LAX. It’s convenient and cheap. It’s clean for the most part. The furniture is outdated and run down however. The free breakfast was convenient. There are baked goods, juices, coffee, cereal, etc. However, it’s in the slums. Pretty ghetto. I wouldn’t consider it a nice hotel but it’s not bad.

After quite a delay in the lobby, they finally got me checked in and I signed all the paperwork for my room. After everything was signed, they asked if I would be parking a vehicle. I confirmed that I would be, and ONLY then did they say: «OK, we do charge for parking. Only $ 10.00. Sign here.» There is no street parking, and the location is in a bad neighborhood. I have enjoyed staying at Comfort Inns in the past, and they have NEVER charged additional for parking, and this was never disclosed to me before booking the room. This is a very deceptive business practice! (The woman riding in the elevator with me agreed).

My experience was very different from those who have negative reviews and far far better than I ever expected for the price. Rooms were clean (the main thing) and staff was exceptionally friendly. Had absolutely no hot water problems. Breakfast was better than I expected too with more options than typical continental fare. Headboard from my bed detached the night before I checked out but staff was on it quickly. I’ll reiterate — very impressed with the friendliness and helpfulness of the staff.
Only negative was the heavy smell of smoke (tobacco and weed) from some other guests. Seems to be a popular activity there. Keep in mind if you are super-​sensitive to that.

For many reasons I give the hotel 4 stars. The staff are extra nice. From the van driver that picks you up at the airport to Angie at the front desk. My room was very spacious and clean. Close to airport. Not the best walking area but Über is minutes to hotel to take you to the beautiful beaches close. My favorite is Manhattan Beach.

We booked on Expedia a month in advance so the rate was locked in cheap. Hotel is clean and well maintained, room smelled clean (no smoke of any kind) and was spacious — desk, couch, large living room area — staff was pleasant. Free WiFi was fast enough for us. Easy access to anywhere in LA. They have a kick butt breakfast room! 630a-​930a. Waffle maker, eggs, sausage, pastries, lots of good stuff. We WILL stay here again. This location is perfect for us and this is the cleanest hotel I’ve ever stayed in.

I wish I could give this place less than one star. I made a Unilocal account just so I could warn you all. DO NOT STAY HERE WHATEVER YOU DO. This was literally the worst hotel I have ever stayed in, or even heard of. I stayed in this hotel with my dance team that was competing there, and we had one hell of a time dodging the GIANT COCKROACHES.
The first encounter with an extremely large cockroach occurred when my dance team was rehearsing in the breakfast room. We saw it in the corner, and one of our guys killed it. Then, when we told the front desk, they didn’t seem surprised or like they even cared at all. It was like «just another day in roach-​land!» It especially disgusted me that it was in the breakfast room, and after the following roach sightings, I decided it would be best not to eat anything from their dirty, disgusting room.
Later that night, one of my team members came into our room from the balcony, and she had a giant cockroach, about 4 inches long or more, ON HER FREAKIN’ HEAD. someone told her not to panic, so of course she did, and threw her hat off her head. We found the cockroach under a table, and someone caught it between a few cups and took it outside. Then as, we made our way back into the room, we discovered the the one we caught was an entirely different one, and the one she threw was crawling around on the ceiling! IT WAS DISGUSTING AND BIG AND ORANGE AND OH MY GOD. We called the front desk guy, the same one that didn’t care about the roach earlier, and he struggled to catch it in a cup. Once he got it, he flushed it down the toilet like it was nothing, and laughed when someone asked «can a place get shut down for something like this?!»
Needless to say, we demanded we switch rooms. None of us wanted to sleep in this place, but it was late at night and we didn’t have much of a choice. We ended up moving rooms 4 times since they kept trying to put us in rooms that wouldn’t fit all the people we had. The next day, a few of my friends who live in LA dropped me off here, and as they pulled away, they said they saw about 7 giant roaches on the side of the building.
Besides the ABSOLUTELY DISGUSTING ROACHES, the hotel is in the shadiest neighborhood. There is no walking around there. I’m from Detroit, and that place was like being in the worst neighborhoods in Detroit. which is really bad. All of the Über drivers we had throughout our trip that dropped us off or picked us up there were all curious as to why we decided to stay in such an awful town, and repeatedly told us to «be careful» while we were there.
To conclude. DO NOT. I repeat, DO NOT STAY HERE. EVEN IF YOU READ SOME OF THE NICE REVIEWS, which seem impossible to me, DON’T LET THEM DECEIVE YOU. DO NOT EVEN THINK ABOUT STAYING HERE. JUST DON’T DO IT.

NIGHTMARES at the NO-COMFORT-HOTEL…Worst hotel and management ever. They eliminated my 3 paragraph review because it was so true and bad for their business. In short, I spent 3 hours trying to get a reverse charge due to the hotel charging me twice. Maria Hernandez, has no concept what customer relations means, nor does she have any professional managerial skill. The night manager lied to me by saying the $ 264 charge was credited to my account when it was not and then I had to call my CC company to get involved. I am curious how the hotel staff was able to eliminate my review from 8÷1÷15.

No hot water. Unless you are OK with lukewarm shower water or not planning to shower, you are better off staying at one of the hostels down the block. At least there, you can get a 2 bedroom suite, flat screens (the only thing they have upgraded in this hotel are the TVs) AND hot water for less than half of what this slumlord/​hotelier does terrible.

We stayed in this hotel for 1 night for a one day tour of the Los Angeles area! We stayed here because it was decently priced & offered free parking, breakfast, & wifi! The Los Angeles tour we took also offered free hotel pick up from this hotel! The rooms were clean, the breakfast was good, & the staff was extremely helpful! I would definitely stay here again!

I wish I could give this place no stars at all.
My experience stems from a suite my boyfriend and I booked on 04/​04/​2015.
Walk up to the receptionist desk, she’s very friendly, tells me to enjoy my stay and hands me the room key.
Headed towards the room there’s a pigeon at the top of the steps that is either dead or pretty close to it. No bueno, but we walk around it and head to the room anyways. Some things just can’t be helped and it was already late.
Get to the room, head inside. Not impressed at all. $ 150 for the night and the room was very outdated and reeked of cigarettes even though we booked a non-​smoking room. The setup was just all wrong.
Past what I assume was like a living room, through the bedroom, into the bathroom, a cockroach is sitting right in the middle of the bathroom floor. I guess he was part of the welcoming committee included in the steep $ 150/​night charge. Just ewwww.
I double backed and fell on the bed because i was startled. Yes, I’m a big wuss but really!!! A Cockroach!!! Come onnnnnnn!!!
My boyfriend attempts to kick the roach back into the bathroom but it keeps coming back. I don’t know if my boyfriend was playing soccer with the roach or the roach was playing tag with my boyfriend. Either way, I wasn’t in the mood for games.
Leave out the room, head to the front desk, tell the clerk about the roach and she doesn’t even have the slightest bit of a surprised look on her face. Now, I’m assuming the roach is a regular that likes to take advantage of the complimentary breakfast in the morning. At this point I’m done. It took her two seconds to offer a refund with no apology. I signed the paper and we left.
Refund took a week to get back to my card.
We definitely will not be back.
if you consider roaches your friend, the smell of cigarettes don’t make you almost hurl and you don’t mind dead birds being a part of the décor, by all means enjoy your stay. I guess $ 150 is a small price to pay for a one of a kind experience.

Absolutely horrible! This place is a zoo. Came up the stairs to the second floor, the first thing my girlfriend and I notice is a dead pigeon by the door. When I walk into the room I smell cigarettes. We reserved a non-​smoking room. Went in to check the bathroom and the fist thing I see is a huge cockroach just standing there. My girlfriend ran out of the room. I turn the lights on and the roach gets dazzled. Right away it approaches me. I kick it back into the bathroom but it just keeps coming back. I closed the door but the roach crawled underneath it and it went under the bed. I wasn’t going to kill it. Girlfriend went back to the front desk to explain what happened. The lady did not even looked surprised their was a roach in the room. She didn’t even apologize or try to make things better. She just simply told her to sign so she could get a refund. Even though I was relieved we got our money back, it made me wonder if this place did not care having roaches in their room. I couldn’t imagine staying in another room at this place, or even worse eating their complimentary breakfast.

Stayed for a week in between flights. Rooms are big and clean, dependable airport shuttle, free breakfast and coffee were great (not delicious, but tasty and FREE). Super friendly staff. A great no-​frills place to stay while traveling in and out of LAX. Walking neighborhood is sketchy at best, but not dangerous if you’ve got common sense.

Bad stuff first. They lost our reservation and had to scramble for another room to accommodate us. Then there was an issue with the keys having to be reset every day. The parking lot got filled up very quickly and most of them were too close together.
Now the good stuff. The room they found was great. They let us keep it our entire stay at the price we originally had. All of the staff were professional, friendly, and courteous. The free breakfast was fully stocked and very delicious even with a crowd of people coming in each morning. Our rooms were made daily. The room service response was the quickest I’ve seen. Overall, on this trip, we were pleased with our stay here.

The only good thing that this hotel has going for it is its close location to the airport. The internet is slow as molasses! It was difficult for me to get any work done. I guess basic email send and receive needs are ok but to browse the web you will want to tear your hair out. The rooms itself okay. I assume this is just an older hotel. It had this musty smell that gave me a slight headache. I think its due to the bad separation of smoking and non-​smoking rooms. There arent that many non smoking rooms so I guess no matter what, the smell still lingers on to the non smoking rooms. No express checkout at night so for your receipt you will have to go up to the front desk before you leave.
SUMMARY
Front Desk: 3
Check in/​out Process: 2
Room Overall: 3
Bathroom Overall: 2
Breakfast: 3
Internet: 2

I’m really surprised at all the reviews here. Personally, I didn’t like my stay at all. To begin with, when I made my reservation I specifically asked for a late checkout and they said that wouldn’t be a problem and to let the front desk know. To my dismay when I did just that, he said the latest would be 11:30. REALLY?! That is not a late checkout and I definitely wouldn’t have stayed there had I known they were going to lie to my face.
Our air-​conditioner was broken. We had to move, but we did at least get a refund of a whopping $ 10.
The buildings are a pain. The non-​smoking rooms are in a separate building. You cannot get from that building to the main building without going outside.
Breakfast was cold eggs and sausage. Actually, let me give even more detail. The eggs were actually frozen omelets. Apparently they wanted to make it look like more, so they cut the omelets into quarters resulting in a strange flat egg-​like substance. Don’t forget that they were cold too.
There was no orange juice. Who doesn’t have orange juice?
It’s only benefit is its proximity to LAX but really there are others that are also close that are much better. I recommend the Hampton (which I just realized I never reviewed, and will in a moment) instead. It’s where we stayed the last time and it’ll be where we stay the next time too. I’m sorry I tried to do something different.
The one thing I did like was the housekeeping and maintenance staff. They were very nice and maintenance was called to our room within 5 minutes. That was nice.

This location is closed to LAX and just beside the I405. Very convinient, that is if you can deal with the 405 traffic, if not get a closer hotel to the destination.
My recent stay, i got a nice surprise when i checked in, the front desk gave me a balloons, chocholate and a certificate of being guest of the day.
The staffs are friendly, i just wish they would slide in the guest reciept under the door just like other location for fastet check out.
The room, can be a lot better. Got a suite but the living room is issolated from the bedroom where the a/​c is situated. So the living room is hot.
The good thing, my room got jacuzzi tub, 2 tvs, a fridge and microwave.
Will i come back and stay if visiting again? I think so.

Not bad for a one night layover.
My husband and I had back-​to-​back trips at LAX and decided to stay here for one night so we didn’t have to drive back home late, only to wake up super early to get on another plane the next morning.
Pros:
— Decent bed (for the price)
— Clean room and bathroom
— Good continental breakfast buffet — instant oatmeal, DIY waffles, eggs, sausage, fresh fruit, yogurt cups, cereal, juice, bagels, and pastries
Cons:
— Squeaky bed
— Hard pillows
— Room décor was no frills, drab
— Thin walled room; could hear noises from outside
Would I stay here again? Maybe, if it’s another one nighter and cheap priced.

I got this room from
. I find myself struggling to get any sleep in my room because I kept hearing kids jumping on the floor which can be heard from my ceiling, somebody was working which sounded like a blowing machine used for gardening next door which is enough to wake up the dead 3 or 4 o’clock in the morning. By 5 or 6 in the morning, I can hear people rolling their carts and talking loudly with no concern for other people sleeping. Do you think I will ever return to this hotel? Go figure!

MANDATORY 1 STAR
This is a cheap LAX airport hotel. We overnighted here going to & returning from Asia. Never again. Why?
In the stairwell, which has no security & leads to the street, a derelict had left his calling card, with a small scrap of toilet paper nearby.
Disgusting.
I felt duty bound to mention it to the desk clerk. He said: «Oh yes, he’s done it before. We’re trying to catch him.»
I’m wordless…