US Post Office

Does anyone eveeerrrr answer the phone???
And when they do, they hang up. Horrible service

There has never been a time where I had trouble at this post office. Despite the long lines, which happen to be at many post offices, everything here is good. I especially appreciated the lady that helped us send out a package, her name was Teresa and she was very helpful! Keep up the nice work!

Worst post office ever there rude and don’t know what there doing went to apply for a passport and they send me some where else cause they were to lazy to do it do!!!

This post office gets ZERO stars, but I had to do something in order to post this review!!! So I go in to ask for two change of address forms and the b!+ch tells me she can only give me one… really??? That has to be the dumbest $h!t I’ve ever heard! Then tries to tell me to go online. When I tell her that there is a charge, I get «we’ll I don’t know nuthin’ about that». B!+ch I just told you about THAT! This lady is terrible when it comes to customer service and I’m sure other people who have gone there know exactly who I’m talking about!!! I see why the Postal Service is about to go out of business! This place is INFAMOUS for its $h!tty customer service and I rarely go into this place, but have to because I work right around the corner. We’ll from this point forward, I plan on going there even less now.

This is the worst post office I have ever been to in my life. I went in there to mail bag some DVD and both ladies that were there were very unhelpful. The customer service was awful, they acted like they did not even wanna be at work. I wish they had a supervisor there, so they could see how terrible they treat the customers. After the third time I yelled and asked for help one of the ladies told me what to do. They tried to charge me for priority shipping and I never asked them I wanted it, just shipped regular us mail. I will never go to this post office again. I am looking forward to both of those angry ladies retiring. Bye Felicia.

This post office is the worse there is always a 20 line People and only 2 clerks open they take forever, to do one transaction and they are really rude

Like others, I’d prefer to offer a ZERO stars rating, but that’s not possible, so this is the best I can do. I can only echo what others have said. No one is there to help or to facilitate a transaction. All they want to do is to tell you that you cannot do what you want to do. I live in Studio City and work in Inglewood. No transaction that I have attempted in this Post Office is any different from transactions I have conducted on numerous occasions in Studio City. The only variable are the cantankerous, mean-​spirited employees. SHAME on the USPS for not disciplining these people. I have been trying to phone them now for a half-​hour with no answer. Guess I’ll give up.

This is the closest post office to my office so it’s convenient for me during business hours but there is always a long line and long wait times!

The ONLY reason I even go to this Post Office is because it’s the closest one to my job when I have to mail something before 5 PM. Prepare to spend anywhere from 20 – 30 minutes of your day waiting in line so make sure you feed the meter because you will get ticketed OR park in the area behind the P.O. where it’s free.
This is probably one of the worst Post Offices ever. The lines are ALWAYS long and you better believe the disgruntled employees aren’t intimidated by the extremely long line of frustrated patrons. They don’t have a machine for you to purchase stamps so even if you have to purchase only 1 stamp, you have to wait in line. The machine to weigh postage is usually broken so guess what? You have to stand in line. And there’s typically only 1 window open.
The only 2 positives that I can take away is 1) I got to meet new, interesting people; and 2) I’ve given away free stamps because it’s a shame to make people wait in a long line for one stamp when I usually have a book of stamps on me.

This postal location does not even deserve 1 star. From the older female employees and their attitudes to no one answering the 310−674−2605 number is just unacceptable. Getting service here is worse than getting teeth pulled out. #Sad

Oh Lord I wish we could give no stars. That wench Barbara is a mess, she is unprofessional, rude and unapologetic I mean it’s not my fault the post office lost my package for 20 days. I don’t understand how these rude ass people have jobs or why they even work in the customer service field anyway? You walk to the window she doesn’t even say hi hello or nothing she just frowns. It’s not like she’s any catch to look at anyways lol I mean her wig was ok but you’d think she would want to smile since she has a job. I don’t recommend going here, you will be hit on by all of the old guys that work there the lines are long the homeless hound you at the door and it smells like urine. And its not just her with the attitude Amye is the worst little old that I’ve ever met in my life. I think Hillcrest only hire miserable elderly black people. They had one nice white lady name Barbara that they scared away. I’m not surprised I’d leave those losers also.

I’ve been calling this post office for the past 4 days and no one has answered the phone. The one and only time someone answered, it was a very rude lady telling me she was on lunch and to call back in 30 minutes. I called back about 4 more times that day and still no answer._… This is the closest post office to me, but it looks like I’ll be taking my business elsewhere. This is terrible customer service.

What can I say? I signed up for a new PO Box online, prepaid, went down the very next day to get my application approved and presto, I was in the system!
Barbara verified my payment and ID and hit a button on the computer. I was assigned box 2XX and could start receiving mail immediately. There was only one problem, however, NO KEYS. Rather than assigning me a new box, which I was told cannot be done once the system generates a new box for me, I was told I would have to wait for Armando to order new keys or change the locks, his preference of course.
I asked about whether I could start receiving mail. I was told a resounding YES, and not to worry. I could just retrieve my mail with an ID from the counter until the keys were ordered. No problem.
I ordered three items on Amazon… and today my first package was delivered while I was out of town. And get this. I get a notice from Amazon that package was returned to sender due to UNKNOWN ADDRESSEE.
Thanks again USPS, I´m the guy who wants government funded healthcare, and now I see what all the Tea Partiers are petrified of.
Why can´t I just get a new box… if I´ve already paid??!

Limited metered parking makes this site difficult but everytime I visit here it clean and quiet. i’m lucky like that… think i’ll buy a powerball today… but I digress, the staff her has always been couteous, professional and friendly… and from a Federal establishment… for that I am grateful!

This is the worst Post Office in Inglewood, due to one particular employee: Amye.
She’s an older short (about 5“0″) fat black miserable lady who makes up USPS polices and rules to support her abuse of authority.
No matter if you’ve encountered her or not, chances are you’ve seen some customer arguing her down and demanding that she stop harassing them. Because she likes to go by her interpretation of «the book.» She claims this is what keeps this particular post office to continue to be rewarded. But, again, it”s her interpretation of the rules and regulations of USPS, not the actual.
For example, I came here to cash a $ 400 postal money order. This lady wrote my driver license on the money order. height, weight, eye color, hair color, address, expiration date, dob… basically everything on my driver license on the money order. Who does that? She does!
Another example, she would not send off a letter of mine because it was «too thick.» Keep in mind the letter had about 3 pages of college ruled paper in it. She would not send it off. She said it was too thick and would get caught up in the system. I took it from her and gave it to the 1^st mail courier I saw while going home.
Last but not least, I had an issue with the lady due to the fact that I had a «dual» address under return address. I had a PO Box and a Street address. She would not accept package. Under USPS DMM, a «dual» address is always acceptable. However, the address just above the city and state takes precedence. This lady claims you can’t do that. She said it’s against the rules. She wouldn’t accept it. Again, making up her own USPS policies as she go along.
Other stuff that will get her going… lack of a name under return address. I saw her argue a few customers down about that and they left because she wouldn’t accept their package. DMM (USPS DOMESTIC MAIL MANUAL) says that a sender’s name is not required under return address unless the mail is something hazardous or restricted items. So basically if you’re sending regular stuff like clothing, electronics, etc., you do not need to put a sender’s name. But a return address is always required.
She will make up her own rules and policies right in front of your face and give you a hard time. So that is the main reason why you should not go to this post office. Chances are you will encounter her. Because they usually have 2 windows open. She’s always at a window. The lines typically long here because Amye is always arguing some customer down about her interpretation of USPS rules.
The post office parking lot is never crowded. Its in the back of the post office… the side of Wells Fargo bank’s parking lot is directly across the street from the post office parking lot. You do not have to park in front of post office because they have meters in front. The USPS employees share the same parking lot with the customers. So you will know if Amye is at work the day you come. She drives a tan Saturn SL1…2002 bodystyle. When you see that car in parking lot, run like hell. Don’t let this stupid woman mess up your good day with nonsense. Go to LAX (9029 Airport Blvd), Morningside Park (3212 West 85^th), Wagner (2200 west Century), or anywhere else.
Do not take your chances dealing with Amye or this post office. She influences her co-​workers as well… they won’t go against her opinion. So even if you go to someone else after she rejected you due to her interpretation of your violation of USPS policies, the others will say «well she said that you can’t send it like that, so we cant accept it.»