Curtis Custom Marine

great job and services. Always willing to help

Great guys, good quality work! It surprises me to see some of these other reviews, I have had nothing but good experiences with Sean, he has been reliable and honest. On top of good service these guys do a top shelf job, I have dealt with quite a few marine «professionals» over the years and truthfully I am usually disappointed. I will absolutely recommend Curtis marine without question.

I just bought my first boat. A 28 foot Sea Ray with all the systems. Curtis was my first call for services such as winterizing, shrink wrap and hauling. They advertise constantly on Craigslist so they were the first to come to mind. The initial call was ok. At first the person who answered the phone did not seem to inclined to speak and guide a newbie to the boating world. From their they went downhill. I wanted to schedule my haul and they basically told me that where I was doing to the haul out was too far and not worth their time. Additionally, they were nearly $ 1000 over other quotes I received regarding winterization. Additionally, they were no where to be found when I called. I called another well known hauling company in Salisbury who was eager to make the trip to Salem, Ma. to haul me out. I ended up getting the engines pickled for $ 200 plus parts.
So, all in all for a newer business that is spending a lot of time on Craigslist trying to get new business, I would say they have improvements that need to be made in customer service… or they will keep losing business to their more seasoned competitors.

I have used Curtis Marine over several years to haul and launch our 30′ sailboat. They got my boat into a spot that was so difficult another company that had moved it before refused to because its too difficult.
Curtis did it, without complaint even though it took three as long[ my estimate] as an easy pick and drop.
They usually get back to me promptly, even if they don’t, it’s worth the wait.
Also stuck to their estimate.

Very poor response and service. Never get back to you despite saying they will. We were going to haul our boat – it was a $ 300 project – and had a few calls and then they didn’t respond, finally responded and we arranged something and they didn’t respond again so I dropped them. Was eager to do business with them but they weren’t.