3 Day Blinds

Be careful when dealing with these people. Very professional and clever. Their goal is to make the sale at all costs. We are in an argument with them as they say now that they can’t supply our valance (which we paid for and agreed to) without splicing it in pieces. It’s the valance and it would look awful to see it spliced.
They didn’t tell us that they can’t supply this valance until over a week after we signed for it and the 3 day cancellation was no longer in effect. I feel that this was very underhanded and sneaky. Now they are trying to force me to accept something that is clearly cheaply made and tacky looking and not what I paid for. They are refusing to cancel our order and refund our money.

Met with Paula Knappert for our window coverings. She was very knowledgable on the bamboo shades we chose & was very helpful in helping us pick out what would look nice in our home. Very easy to work with & a pleasant lady! Was very satisfied with the service from her.

Today 3 Day Blinds installed my new blinds. They look fantastic! I’m not sure I want to put the drapes back up! Jim Nelson came to my house to measure the windows. They’re a perfect fit!
He was so nice, very laid back, and didn’t rush anything! He is definitely not one of those pushy salespeople ! The installer was great! No problems at all! In fact, as soon as I finish this review, I am calling Jim and ordering more! They really make your house look great!
Sue L.

Polina arrived to our home fully polished, professional, and prepared to improve our window coverings. While my wife and I fumbled about trying to express our wants and needs for window coverings, Polina was right there with wonderful suggestions.
I never felt she was trying to up-​sell us. She provided us with what we wanted and steered us away from what we didn’t need. She was such an honest pro that we will call on her services when we are ready to do our upstairs.

Loved working with David. He was honest and funny and patient.

My experience with 3 Day Blinds has been great! The salesman, Mark Black, was very professional and knowledgeable. He made me feel very comfortable with the choices I made and I didn’t feel pressured at all. The installer, Carlos, did a great job and was very fast! Everything looks beautiful and I’m very happy. Thank you!

Awesome! Mark Black took care of us and made our home look 10X better! Thanks Mark and 3 day blinds!

I’ve never given a 1 star review before, but they earned it. My salesperson was great. There was no issue or problem with her at all. Then it all goes downhill from there. Once you pay 100% of your order costs, you literally have no leverage to get them to do what they contracted to do in the first place. I’ll make this as brief as I can. We spent $ 13,000 in about a six week time frame. Everything was paid in full. Let’s start with the shutters. The installer came out, installed most except our master bedroom shutters. He told us there was a damaged piece and that he would be back in a week with a new piece. He asked to leave the shutters for our bedroom on the floor in our room, and I said that would be okay since it would be just a week. Two months later, he finally came back and installed them. I spoke to numerous different people in customer service who didn’t have a clue what was going on or how to solve this. Next, our family room curtains. It was a simple order. Just for the curtains to be able to close. The installer used the wrong brackets, thus, blocking the curtains from being able to close. He said he would order the correct brackets and would be back in two weeks to fix it. Four months later he showed. He then took out the first set of brackets, installed the second set, and left our wall needing to be repaired and painted from their original mistake of screwing in the wrong brackets. We had to do this on our own and at our expense. Once again, customer service was non existent. A person named Tiffany said she would find out what they could do to compensate us back for their terrible service, but of course I never heard from her again. Finally, wood blinds for our french doors. Apparently there was an incorrect piece that was originally installed. Three times the installer came back out with the exact SAME incorrect piece, finally on the fourth try, they got it right.
So, just beware. Once you pay for your order in full, you’re literally rolling the dice. We ordered shutters, wood blinds, and curtains. All three were either installed incorrectly or the installer doesn’t come back at all until I had to threaten a lawsuit to just get what we paid for in the first place. My advice? Run.

This has been a horrible experience with terrible customer service and products. Once the designer came, took my order and the money, I haven’t heard a peep from her since. This order has been riddled with problems, you would think she would personally be following up on the delivery and installation as well as the replacement window treatments that needed to be ordered due to them being made incorrectly (one was wrong, no liner and the other matching one, the binding was crooked as well as not as tall as the other binding on the matching valance and the binding was wrinkled).
The order way placed on April 1^st and I STILL don’t have the proper the shades/​valances. Waste of $ 1700…I would strongly recommend you NOT using them.

Pamela the sales woman did a great job explaining the details about the blinds and helped me pick out colors and patterns that looked good for my home.
Angel the installer did a fast and thorough job installing and cleaning up when finished.
All in all an easy experience

Updating my review to reflect my overall positive experience with this company’s customer service and product. The sales process and Installation process in particular are still in need of an overhaul at least here in San Diego. While it took three months and a partial self-​install on a couple of the blinds I found the product to be excellent and the customer service even better. I worked with Chris after writing this review and he seemed and acted genuinely concerned in making it right. In the end I am happy even if it took a bit to get there.

My experience with Paul Fernandez at 3 Day Blinds was rather exceptional. He spent a good 3 – 4 hours with me. He was patient and easy to work with. Pauls knowledge in interior designing helped a lot as we decided on what goes best with my home. I would definitely refer him to any of my friends and family and will surely go to him for my future window treatment needs.

3 Day Blinds sales associates are so unprofessional. I had a sales rep come to my house. Her name is Heather Owen. She gave me a quite and stated that she could not offer me any other discounts. I even showed her the but one get one 50% promo and said that the promo was not valid on shutters when I even received and email promo advertisement through 3 days blinds that said it was. She left my home and didn’t even Lea e me the quotes as I requested. I even called her later in the day to make sure she called her boss about the promo. I received no returned calls or texts. She was also quoting me the wrong shutters… I am completely dissatisfied with your customer!

I did not have a personal experience with this company’s products, however, I interviewed
for a position with one of their district manager. The company sounds good and has a very
fair warranty on their products as well as customer service. I’m an interior designer and will
call upon 3 Day blinds for my future window treatment project.

Having lived with the product for almost a year, it’s time for an update.
Very nice product that does what it is meant to do. The sun block option on the shades installed keep out light and heat from direct sun exposure… and look nice.

Darcey was the best. She was punctual, knowledgable and very professional. She worked with us on our budget while presenting all of the options possible. She made it very easy to pick what we wanted for our place. Definitely ask for Darcey!

It took over 30 days to get my blinds! Customer service is frustrating!
I met with Deborah. She was very professional for this reason alone I gave them a 1. However, she measured wrong! When the installer came he also remeasured in correctly. 3-​day blinds is more like 60 day blinds! Customer service is a joke!
Look elsewhere. Save yourself the frustration!
UPDATE: Upon the reorder of the second set of blinds, I decided to go with the regular Roman shade instead of the drop down. There is a difference in price. I was told that they would give me back the difference in cost plus compensation for all the hassle. I was told after the correct blinds were installed, I would receive my refund. Two weeks later I called. Again, the left hand does not know what the right hand is doing. Nobody knows anything about the refund. Really?! I was told that someone would get back to me. I’m still waiting. #beingjerkedaround.

Love my new blinds !
Mark Black came out to measure, he was friendly, on time and swift. Estimate was done and due date was explained clearly.
I don’t have a handyman in the family and diy sounds less expensive but painful.
Although I originally thought it was pricey but it’s all worth it.
Scheduler called and a very nice gentleman came out on time and installed all 4 blinds with no problems whatsoever. He not only hauled away the old blinds & also a couple old, dusty curtains.
I am a happy camper, no wasted time spent, that’s the most important on my busy schedule, a little more than I expected but well worth the aggravation of measuring & a chance of falling or pull a muscle.

I just moved into a new house and I wanted to make sure the window dressings were done right. I called three different companies to give me estimates. When I met Heather Brown from 3 Day Blinds I was convinced that they were right for the job. Heather was very professional and patient with me and made sure that I was happy with the options I chose. She gave me tips and advice but never gave me the pushy salesman pitch. She also went above and beyond her job to make sure everything went smoothly. She came to my house when the measurements were made and also showed up on install day to make sure every detail was done correctly. If all of 3 Day Blinds employees are like Heather, I don’t know why anyone would go anywhere else. Thank you so much Heather and 3 Day Blinds for making my new home even more beautiful!

Awful service. Hard to get a hold of and apparently zero communication between representatives.
I ran into a defective product. At the first visit the installer said the solar shade will be replaced. Then I received a call from Paul saying they will try to repair it first. Reluctantly I agreed. A few days later I got a call saying the part has arrived and so I made another appt. the installer came by saying he doesn’t have the part!!! I sat home for 2 hours on my day off for this fruitful visit. I asked, then why are you here? He had no answer!
Overall poor quality and service. Will not recommend the company.