Ai Networks

I am a video tech director, and since I’m always working with external hard drives and video footage, I have visited many data recovery experts. Drives break, no one likes it.
I understand that a few people may have had bad experiences here, but I think that it’s based on how well their data recovery went. Ai Networks has no control over how bad of shape your drive is in, but I guarantee they will do their best to recover what they can.
I think Lou is very professional and informative. He always returned my calls, and was able to give me the clear details on what was going on with my drive. My drive was in bad shape, but he was able to find all the files I needed. I had a data emergency, and needed the lost video footage immediately, and Lou was able to recover what I needed faster than any other specialist I have visited.
All in all, I recommend giving these guys your business. I’ll definitely be back when these problems arise again.

Thank you, Thank you, Thank you! I can not thank Lou enough. They were able to save my vacation pictures that were probably the last chance we will ever have to see my uncle again. They were honest up front about how long it would take and how much it would cost. I am more grateful than words can express.

I was so happy to find a company that actually recovered files from an ancient iOmega disk. I was especially pleased with the personal service, quick response and especially the results. I would highly recommend Ai Networks for file recovery even if the disk is damaged, the folks at Ai can probably recover some if not all the files. The files were uploaded to a large capacity flash drive. The turnaround time was speedy.

Had some photos from a wedding that were accidentally deleted on my laptop. Took it in to try to save them and was first charged $ 95 and then another $ 380 for 2 hours bench time. Was told it would be ready by Friday. Never heard back, so I called them at the end of the day. They said oh yeah, it’s been ready but you’ll have to come back Monday because we are closing. On Monday I was charged an additional $ 380 (for them to categorize files that had nothing to do with my photos). As it turns out, nothing was recovered. We called to verify this was not a billing error… Avoid this place. Paid almost $ 1000 for nothing.

Awesome service, friendly staff. My hard drive crashed over the holiday and I was pretty stressed. These guys were understanding and great to work with. They kept me informed of the progress and were able to recover my data. The price was a bit steep but had I had to redo all of the documents on that drive the cost would have been much worse. Lesson learned, I now have a back up system in place. I would recommend this company but I’m hoping I never have the need for them again.

Louis and team did a great job recovering my encrypted drive. I got everything I needed quickily, and they were very responsive to my emails and calls. I would definitely go back to them! Many many thanks!

These guys were a joke. They are disorganized, and promise the world, but deliver very little. They have no idea what the status of your project is, always say they will have to call you back, but never return calls.
You have to give them a CC number to start the process, and they just seem to add charges to it. After $ 2500 in data recovery fees — they put a bunch of junk data on a drive (that they charged me for) and said that was the best they could do – never mind that I gave them drives to put the recovered data on.
Consumer beware.

DON’T USE THESE GUYS!!! Unfortunately I didn’t Unilocal this business before having them recover data from a water damaged hard drive. They are wolves in sheep’s clothing! At the end of the day (and $ 2500 later) they did get all of my data back, but it boils down to the fact that once they have your equipment, they have you by the balls. How is one to know that the work they tell you they need to do, is actually the work they are doing? There needs to be more transparency in this field as a whole. For all anyone knows, they spent a few hours, told you they need to do all of this work and then charge you out the ass for it. Louis tries to make you feel all warm & fuzzy inside but when you get the bill, the wool comes off, revealing the fangs and giant smile. My only comfort is knowing that once Asia sees the demand for this service and seizes the opportunity to do this work quicker, better, and faster, for less money, companies like this will be a thing of the past…

***CONSUMER BEWARE***
After my hard drive crashed, I called them and they seemed really nice on the phone and gave me the reassurance that my data could be recovered. So I sent it to them. When I knew that they received it I called them and asked them for and update, told me that the drive was in really bad shape and would need a clean room recovery. I authorized them to do the work, without giving them my credit card information and then my women’s intuition went off and I called them and asked them to send my hard drive back and that is when the issues started.
Lou told me that he had jumped through hoops and that he went through all of this hassle to make sure my drive would be recovered ASAP and that in a year and a half he never had anyone ask for there drive back before recovery. I told him that I had found a company close by that would do the recovery for me and they were a lot more pleasant on the phone to deal with. He first told me that they would pay for shipping to return the drive back to me, then he said I needed to pay for the shipping but they needed my credit card, I did not trust him so I called UPS to pick it up and send it back to me. I did not trust them to send it back to me, I was afraid it would never get it back. I also thought by giving them my credit card they would charge me for work they never did. The new company I sent it too said the drive was never looked at or inspected it.
This company Jerked me around from the start. They are rude. unprofessional and they lie. They have misrepresented themselves and I have reported them to the BBB.

If I could, I would give a zero-​star rating. Our office took our server that had crashed to Ai Networks (also known as DriveCrash @
), and after they «fixed» it, was brought back to our office. However, when it was hooked up, it kept giving us an error message and wouldn’t work.
We called Ai Networks to try to have them troubleshoot the problem, but they were 100% unhelpful since we had already paid them. We took the server to a tech place closer to our office in Downtown LA, and we found out that the reason our server wasn’t working was because Ai Networks had failed to reattach the hard drive. Are you serious? We paid $ 3,000 so they could fix our server, and they forgot to do something so basic as to reconnect the hard drive, and then refused to help. Please never go here and waste your time and money.