Albertsons

This store has gone down hill in the past year, I’m at self checkout and get cut in line several times. Instead of saying oh she is next they ignore me. I do it because lines are crazy busy and when they see a line at self checkout the close them instead of saying oh yeah we are gonna close in like a min so here’s a heads up. I kept having issues with the goddamn bagging area and kept waiting and waiting for someone, I told them you know I am ready to leave but My family needs this now. At least at Ralph’s they have someone there and they acknowledge who is in fucking line. I got so frustrated I started grinding my teeth at the terrible experience.
If I could I would give zero stars because of the crap of an experience I had. ZERO

The house chips are likely mixed with older unsold chips because some are ridiculously stale while others are fresh. If it’s almost 5 $ a bag they should all be fresh. Never again.

I think we forgot what good supermarkets look like. Ralphs is ok their meat butcher block is non-​existent. Stater Brothers has virtually no Seafood butcher block. Northgate laugh out loud when referring to freshness. But Albertsons butcher block Seafood Deli and Deli are off the chain. Especially the ones in the 949 area AKA South. I can see the quality in almost everything there. I can see why they are fading in North County. Except for orange Tustin area. The reason is this people don’t care about quality. Well they do but only that is cheap of a price that they can possibly get. But a simple course in economics would quickly inform them that there is an equilibrium price. But with so much productivity and an endless supply of low quality produce meat vegetables Etc. The masses of this part of Orange County choose to not participate in my beloved Albertsons. Don’t believe me go to an Albertsons butcher block. I bet it won’t smell like your butcher block which is most butcher blocks nowadays. I mainly go here before the Albertson’s cookies. So soft addictive chocolate chip purple bag with a viewing see through film on the front of the package revealing the cookie and all its awesomeness. I always give my back a little squeeze to make sure I’ve got just the right bag with just the right texture. I would recommend getting milk but not just any milk I would purchase the Fairlife milk vitamin D. Paired with this cooking its almost like wine and steak baby

Clean store and had good selection of items. Cashier Lisa was very nice and helpful don’t forget your monopoly pieces and as promised if I will I’ll come back and take care of Lisa

Over the previous 2 visits I’ve been here, there’s been a consistent issue that the self-​checkouts are unsupervised. Although this isn’t an issue for avoiding human contact, the problem with it is that if an error occurs, one will be waiting for 5+ minutes while someone from a checkout walks over to check on you. (And they say these terminals are supposed to be self-​checkouts.) This occurred too many times due to 3+ price discrepancies a while ago. Of course, this time, the only issue was that the self checkout wasn’t reset but it had nothing on the check, so this time it was a benefit.
Aside from that, what this location stocks that others have seemingly run out of are Oreo flavors from previous months, so maybe having some obsolete merchandise in stock can be an advantage.
The staff is nice here. They just seem to be spread too thin in terms of what each employee has to do.

I shop at this Albertsons all the time. The staff is very friendly and prices are decent although Target has the best prices locally, assuming it’s something they carry. Alb’s deli is quite has some great deals. The meat dept had some great deals. I find it much cheaper than Ralph’s. Then again it depends on what’s being marked down at what store. I shop very competitively on price.

Dropped in because I was at Marshall’s and thought I’d «two birds, one stone» my stop. I usually go to Ralph’s right up the street.
Holy crap, Albertsons. I could have gone to Sprouts for cheaper produce. I was shocked at how expensive everything was. I thought Ralph’s was a little pricy for my situation but this place? Do they think they’re Gelson’s?
Service was nonexistent. I went to the deli counter to pick up some turkey, and was blatantly ignored. This is after saying, «Excuse me» multiple times, making eye contact, and all the usual attempt to get someone’s attention. I gave up after I was finally told, «Yeah, one second» and then abandoned at the counter. He literally walked away into the back and didn’t return.
I went to grab yogurt. The first brand I tried, Tarte, was expired. All of it. By several days, I might add. The second brand, Brown Cow — also expired, by two days. Also, at least fifty cents more than Ralph’s regular prices.
The woman who checked me out was efficient but super unfriendly. I said hello and asked how she was, and she just stared at me and shrugged. Didn’t say a word the entire time.
Definitely not coming back.

I received stunningly unprofessional treatment tonight by an obnoxious checker named Jennifer. This is an ongoing issue at Albertsons that drives me nuts: the sale rack in the far back of the store has price tags that are NEVER coded in the check out computers. So unless you have an eagle eye, you ARE going to get overcharged. Overcharging for ANY reason is totally uncool. So, when I pointed out that very kind of overcharge to her tonight, she rudely told me that I needed to leave the line and go to the back of the store and prove the price to her. I started to protest that it was just a $ 1.50 difference and I was running super late. She cut me off, didn’t call for help, or (logically) ask a bagger to do it for her and instead held up the whole line with great bravado… just to go prove me wrong. She just left us in a huge huff, bag boy too, and craaaaawled back to look at the price herself. Meanwhile, everyone stood there and seethed behind me. Did I mention this was over a freakin’ $ 1.50? When she came back, she changed the price (instead of taking my word in the first place), and did NOT apologize. After this mess, I went to buy a recycle bag, she told me the posted price that it was hanging off was actually for ANOTHER invisible mystery bag and mine was actually 6 times the price posted. Whaaaat? Somewhere in there, she told me that the reason the prices were wrong is because the person who is supposed to do that quit today and she probably just «didn’t care», and even pointed me to her goodbye letter. Crazy! I walked out blown away by the unprofessionalism, counting in my head three grocery stores that I passed tonight to get to this Albertsons. Ask me if I’ll be back.

The staff was extremely rude and I would say could not care less about customers. My friend found alby (the stuffed rabbit) and they nonchalantly said he was a joke for being a teen looking for alby. The prices were too high and the staff needs to be retrained. Will not recommend or be revisiting.

It’s a good Albertsons. It usually has what I need, and the staff are always friendly, and helpful when you need it. I also like that there is a self-​checkout, which I usually prefer to use. Some grocery stores around here don’t have self-​checkouts, which is annoying, so I am glad this location has a self-​checkout.
The location is always clean, and it has a wide selection. There are often sales that give nice discounts on things. I go to this grocery store because it is the most convenient for me, but I do like it over some other grocery stores.
I wouldn’t say they go above and beyond, but it is a nice grocery store to get what you need. Of course, most of the food in grocery stores is just a mix of chemicals and not really food. And it is certainly overpriced over the wholesale competitor that rhymes with «frost dough».
However, they have decent prices, and when you get things on sale, you usually get a good price. It’s also in a very safe area and I feel safe going to this location. I also like how it is clean and the parking lot is rarely too busy. I do recommend this store.

Often has good deals and fresh produce. The only thing that we haven’t been able to find is lard in a small can. Even then, a helpful employee offered to look in the back but only found a large can.

They might not be able to do anything about the overpriced groceries, but they should do something about the incredibly rude staff. This is the closest Albertsons to my home, so that’s the only reason I go here. But every time I come the cashiers are rude to me and impatient. I once came in five minutes before closing and was texting my roommate to figure out what he wants. While I was in the store, grabbing a basket, they turned the lights halfway off and yelled at me «we’re closed.» I worked in retail for years and I know that the general rule is that you close when the last customer leaves. It’s called customer service, Albertson’s. Learn it.

3 is a crowd. 7 or 10? Hey! Who cares when you’re the manager and chatting it up with your friend!
Douchebag manager got asked by a checker to open another line while the queue was 6 – 7 deep.
«Not now!!!»
I asked if he was the manager, to which he replied «Yes.»
Me: «There is a tremendous line you’re ignoring»
Him: «Thanks for letting me know»
Me: «You owe these people an apology»
Queue: «Harrumph!!!»

I go to this location out of convenience, but I am never impressed by the service. Half the time the cashier is rude and just give off the vibe that they really don’t like their jobs. I have never been asked if I needed help finding a product even when I attempt to look around for an employee. I also remember a time when I attempted to return a container of coffee without the receipt and had a rude cashier call the manager over and mentioned that the «product is expired but she says she bought it yesterday». I did not realize the coffee was expired but I insisted I bought it less than 24 hours ago, I walked over with the manager to the coffee aisle and the manager pulled the entire coffee line off the shelf after realizing that they were all in fact expired. Without an apology from the cashier or the manager I was then issued a refund with no hesitation.

Love this store. My go to store. Friendly, affordable, and close to work =)

For an average experience at grocery stores, I give 3 stars. I take away one star for this location’s SUB-​PAR CUSTOMER SERVICE. I give this location 2 stars because Unilocal’s association «Meh. I’ve experienced better» with the 2-​star rating is dead on at this store. The air of negativity from the staff at checkout was disappointing. There’s no doubt that they are helpful, when needed, but it just wasn’t a pleasant shopping experience.
Like most grocery experiences, the sale items are great and easy to find. In this neighborhood, I prefer to go to Ralphs for better customer service.

Always a good experience when I come in. The staff is friendly and the store is so clean. I have never seen it dirty. Everything is located where it should be. And they even have a Starbucks inside along with a sushi bar and a deli! Order something to eat/​drink while you shop.
My favorite thing to get here is the freshly baked cookies in their bakery section. They are $ 0.49 each. Try the Reese’s pieces one.
Flower shop is cheap compared to other grocery stores.

Pretty crappy. Produce selection is terrible. The strawberries and cherry tomatoes were already moldy. They ran out of jalapeños. The self check out is inefficient and there wasn’t an employee around to help out when something went wrong. Ralph’s on Harvard is 10x better!

I’ve been to this store many times now and I don’t get the mediocre reviews. Its no Whole Foods or Trader Joe’s, but Albertsons has a huge selection of items and the produce is always fresh and well stocked (which is a telling sign of how good a grocery store is). I’ll admit that compared to the other grocery stores in Irvine, this store is a little old and can use a facelift but the store is clean, everything is well-​organized and there is never a long time at check out. They also have a deli, mini sushi bar (with a real sushi chef), huge liquor section, and Starbucks. You put this Albertsons in any other city but Irvine (and maybe Newport) and I guarantee it’s a 5 start grocery store.
I also like that you no longer need a club card to get discounts or special deals. Unless it’s a paid membership card (i.e. Costco), you either have one or well signup at the spot so it’s a waste of everyone’s time at checkout (plus all the junk mail they send).

This has to be the largest Albertsons in the area… or I’m shrinking.
I’m a fan of the size of the store, the selection of grocery items and how clean and organized it feels. I’m not a fan of Albertsons prices or this particular parking lot.