Chase Bank

Not a real fan. Yes the staff is very nice and friendly, but Chase’s attempt to eliminate them by making it’s clients do all the work is just pure greed. Why should I have to do everything if I deign to come inside and actually have a human process my deposit or print some checks?
Then again, when we consider how often the parent company gets fined, it’s not a surprise they are trying to make banking purely robotic.

BEWARE — HORRIBLE CUSTOMER SERVICE! You’ve been warned! My company does all banking with Chase for all of our 220+ retail locations throughout the nation. I am a supervisor and went in to turn $ 200 cash into change for the cash register at a brand new location we are opening up. She said she needed an account number just to turn my cash into change. I showed her my Chase company credit card that has my business name, as well as my personal name that matches my ID. The clerk then disappeared into the back for about 5 – 10 minutes to get my change. Long story short, I ended up getting my change, after a 20+ minute fiasco. A simple transaction made into a frustrating hassle. These people have no common sense customer service! What’s worse, is that all of the tellers have been replaced by computers at this location. you would think they would do the best they could with the little bit of customer interaction they have!

I have an account at Chase, and from all the banks I’ve been to, this one is the worst. The staff said that this place doesn’t have a bathroom. I wonder where the employees go…

The customer service is poor here. I tried to cash my cashier check here and they refused to cash it although the cashier check was from Chase and I have an account with Chase. My cashier check had no expiration and it was from 2011. They said it expires in 3 years although it doesn’t have an expiration date and all other cashiers have a 7 year expiration. I went to another location and in less then 5 minutes I had my check cashed. The people here do not know what they were doing.

Joey and Thao were extremely understanding and helpful. I had an overdraft fee as a result of an electronic transaction which they cleared promptly after explaining my confusion. Great customer service skills. Thao seemed empathetic and Joey was concise and swift to explain the initial problem. These two workers should get a raise!

hands down best chase bank i have ever been to…
first off, location. its next to all the shops i go to when running my errands so its convenient. i was wondering when they would open a closer chase bank. this also means there is plenty of parking so no more having to deal with small parking lots and me having to walk from somewhere super far.
on my first trip here i had a great experience! that day they were having difficulties with their computers and a man helped me deposit my money with the indoor atm and was very friendly in helping me out. i left very happy. other experiences i have had here are pleasant. after being shown how easy it is to deposit cash into the atms i have used their drive thru (2 atms!) to deposit cash and its SO easy! i also have begun using their after hours (access by inserting your card which makes me feel safe) atm inside their lobby.
i love this location and will continue to make deposits here! you should too :)

This is one of the best branches in the area. It is nearly brand new and the staff is very friendly.
The branch has 2 drive-​up ATM’s and a drive-​up teller as well as 2 walk-​in ATM’s. The inside is very nice and open layout. They have the new e-​tellers as well which is really cool. They essentially replace the teller. Personally, I’m a fan for real people, so I used the e-​teller once for its novelty and now just use the people.

Chase sucks. I miss Great Western and Washington Mutual

This branch is my favorite. The people are delightful and they remember you too ! Shout outs to Rudolph, he is super helpful and always has a big smile

I have to say that Personal Banker Joseph truly went above and beyond to put me and my fiancé ease when transitioning to a joint account after our wedding — he was extremely friendly, and did everything in his power to smooth us through the process, we enjoyed chatting with him so much we didn’t want to leave! to me that is the Chase difference when banks offer pretty much the same services across the board, the deciding factor becomes their hospitality — thank you again Jospeh!

Wow, they have great service here. Every time I come in here for a transaction, I’m always greeted and I have never waited to see a personal banker. I must say that this isn’t as busy as the ones up in LA. If you’re in a rush, they have these new «ATM’s» installed in teller windows that are basically the same as dealing with a teller, when you need to make simple deposit and withdrawal transactions. They also always have coffee and one time… one time the had Otis Spunkmeyer cookies with a toaster oven to warm it up. I still wonder what happened to the cookies. :(

I only used the ATM, located conveniently next to BOFA, withdraw here deposit there,

Crazy good service. Amazing how well they take care of you. Clean, professional and friendly. Just perfect.

I came to this branch on several occasion for business deposits.
They are alway quick and the staff are super friendly.
Open till 6pm daily and ample parking close to the door.
Helps that it’s located at the market place so you can shop and bank at the same place!

A relatively new Chase branch that was recently opened.
A typical bank with all the banking services.
Friendly and helpful staffs.

Great service, very friendly staff. Convenient location, drive thru ATM, new ATM that can dispense bills other than 20s. AWESOME!

I like this new Chase Bank! Its conveniently located, there’s two ATMs in the drive thru and there is hardly ever a wait when I go inside.
I also enjoy the friendly service from the employees at this location. It’s my favorite bank location to visit near by.

Lots of parking … close to target!!!
The service is good!!! New express atm inside the branch that allows u to do a lot more. taking out change in different denominations
Btw I love how they sport the blue button down shirt with the black vest very sleek and cute