FedEx Office Print & Ship Center

Worst fed ex drop off place ever you need to wait 20 minutes just to drop off. Thought drop off service is supposed to be quick. It wasn’t even busy only 2 customers in the store however there more interested in getting you to buy supplies and extra shipping items that you don’t need. My package was already boxed and labeled with shipping.

I needed a flyer printed for work pretty quickly, and started with Staples online and couldnt find what I needed for the life of me.
Checked out Kinkos /​Fed Ex online and immediately found what I needed.
My only confusion was the kind of paper I needed my flyer printed on. There wasnt much of an explanation on the choices, so I chose and hoped it was right.
I only needed 25 flyers, and they were ready within an hour. I headed right out to get them, in case they werent what I was looking for and thinking I may have to redo them.
This store is really clean, and has just about everything you could need for printing or packing everything. I waited at the counter for a good while, but I didnt mind. I was so distracted with everything in the store, I was looking around at it all. Sharpies. They have sharpies. MUST NOT GET MORE SHARPIES.
I made it out of the store without Sharpies, and my flyers were perfect!
Friendly staff as well.

Came in super early to print birthday pics for my boss, Rio was amazing she helped me out printing stuff and did an amazing job with customer service thank you again RIO!!!

Was trying to ship some toys for Christmas but the manager turned me down. I dropped off a few packages, went to eat nearby, and got a call from the store manager that they did not want to ship my package. He said it was too dangerous to ship because my toys contained batteries. I did my research and took necessary precautions so I was confused why it would be. He proceeded to explain to me how dangerous it was. While doing so, he walked me over to show me the list of forbidden materials only to be stumped by not finding it on the list. I asked how he knew that I had a toy in the package and he said he opened it. He didn’t even try to help me ship it but only told me to try another shipping company. I left with my packages, frustrated. I called the Fedex hotline explaining the situation and the contents of my package. They told me there should be no issues shipping it and called the manager at this Fedex location. He did not budge. And we both agreed that this was odd. By this time I missed the window to ship so that the recipients could receive it before Christmas and now kids didn’t get a present for Christmas. It was late but I decided to ship UPS with no issues.

One of the best shipping experiences ever. Jasmin was very helpful and very personable. We walked out thinking we should have lingered to enjoy the pleasant customer service that should be highly valued 5 days before Dec 25.

I usually feel if you don’t have anything good to say, don’t say anything at all but this experience definitely deserves to be brought up so future customers can receive the professional and helpful attention they deserve. My visit was on a Sat. Evening, there was nobody here. All I needed was to print out one page from an attachment I had from an email. I attempted to use the Print & Go option which I’ve always had success doing in the past but this time, no luck. It couldn’t read the file. I inquired and asked for assistance. MATT was like speaking to a robot. I normally get excellent customer service at every FedEx Office I’ve visited from LA county to Orange county. This was unbelievably nothing close to mediocre. I hope Matt can get his act together and understand that customers may not be as savvy with the printers or computers as he is. Isn’t that his job? To guide us to get our project completed, instead of just pointing us to place? He shouldn’t assume we know what he does. Believe me, I wouldn’t ask for help if I didn’t need it. I trust my next visit will be better.

As far as what I use this place for, which is dropping off prepaid FedEx packages, it does the job. I skipped the line in the process as a result.
The cashier said «it will go out by 6». Whether that meant when the driver comes by or when the main FedEx hub ships is open for interpretation based on this phrase.

On second thought, I ended up saving myself the headache and just used a scanner app.

Came in today to make some copies of a photo, Eric was amazing and helped us with everything! Nicest person ever and was so genuinely helpful, the copies look great exactly what we wanted!

I brought in a box of paperwork needing to be shredded and the customer serve rep was kind enough to give me a discount, as well as patient with inserting my paperwork into the locked bins for shredding. It was especially service oriented because i had included pre-​shredded paperwork in the box too. The rep patiently pushed each little piece in. I thought it was kind of him to do that for me. Additionally, he asked me to not leave until he had put all the papers shredded or not in the bin, for my peace of mind. Very considerate!

Worker was helpful when asking for help. Machines too complicated to send document to print. And google docs was not working.

I used the self serve printer. Even after verifying with an associate that it was set to highest quality it printed my PDF blurry with a streak down every page. I don’t recommend this store. They need to maintain their equipment better.

Oh man come on! Only 1 person at shipping desk? Is that what you can offer? | Just need to get a quick scan receipt for drop off, I understand you are helping other customer to fill their shipping form. But I waited 10 mins just to get that 2 sec scan, while watching other employees Chilling lol. Shame!

I’m really surprised at the low star score for this location. I’ve been here maybe 8 times for various printing needs. Each time I’ve received really awesome assistance from the staff. Everything is always well stocked and inexpensive.
Most recently I came here to print a Ketubah that I’m making for friends. I was kind of worried because the Hebrew text and English text were on separate pages and I needed them centered and printed on large card stock without a line throw the middle where the pages would meet. The guy behind the counter helped me pick the right size and paper quality and centered it perfectly without and visual indication that the texts were copied from separate pieces of paper. 10 large copies on heavy card stock for $ 4.80 (in case I mess up the painting.)
Only 4 stars because there is usually a bit of a wait before your assisted, but they are busy… so 5 minutes before they can help you is reasonable.

Absolutely unacceptable behavior, you are waiting in the long line and some body comes and asks you what are doing here, 20 minutes later after multiple eye contacts with the staff and letting 5 people coming in front of you, you eventually are pissed off and walk ahead and they still call next in line please
I have been here before and sevice was ok but on Monday afternoon on the March 2^nd. …unbelievable ‚
I am not going to FedEx for a while for sure
A.holes

Super slow service, only come here if you have hours to waste.
Only 1 team member that need to handle everything, I actually feel bad for him.
Nevertheless the wait time is not acceptable, waited almost 20 minutes and the line didn’t move at all, and I am just second in line.
I will never come here again

«Ill do that right now» — music to my ears when I can get projects done promptly. Happy to endorse Rio, one of the FedEx employees for showing initiative and following up!
Tip– if you can come at noon it’s less crowded.

Slow, slow, slow! I waited in line while the understaffed crew slowly worked with 2 customers in front of me. I waited in line for 15 minutes because that’s how long it took them to get a simple shipping done.
Extremely inflated prices! To fax anything, it cost $ 1.50 per page! You better get ready to pay half your annual income if you want to fax a few documents. It’s insane when this service is practically free for them.

I was so close to giving this place 5 stars… Argh. So close! I came in looking to a document copied on NCR paper and to enlarge and laminate an 11×17 sheet of paper. I walked in on a Sunday afternoon and was greeted by Matt. I let him know what I wanted to get done and I was really surprised and grateful that he actually took the time to walk me through the enlargement and lamination process located in the self-​printing area. Then, I inquired about the NCR paper project. He said that they outsource that type of printing and since it was Sunday, that office was closed. He said someone would call me first thing tomorrow. I left the store. About an hour later, Chris called me back with a price quote (very affordable and reasonable pricing!) and said that it would be ready for pick up first thing in the morning! I was shocked! I had called two other places and the same project would have been a 2 week turnaround! So the following morning I called and they said my order was ready for pick up. I went around 2:30pm to pick it up and there was only one register open and about 8 people in line at the Full Service printing desk. The place was packed. There was another employee working on the FedEx shipping side, but no one else at the Full Service printing desk. It would have been nice to have a «pick up only» line because I waited almost half an hour before I was able to pay. Hence, the 4 stars. Otherwise, I’m a pretty happy camper. The staff is extremely friendly and professional — they’re just understaffed. The pricing is reasonable and quality of work is exceptionally good. I’ll def go back again but I just hope they have more people on hand next time.

I came in last night and had a bit of trouble with one of the computers.
Unfortunately, I can’t remember his name but a guy around my age (21) with glasses did a great job helping me out.
Usually I don’t enjoy running errands like this but this guy made the experience easy and quick. It was such an easy thing to fix and he was really patient and helpful.
Great costumer service!