These guys saved our loves, obviously they are really expensive for how long it takes to open the cars. They charged us $ 65 and he got there in 10 minutes and was done opening the car in 5 minutes.
Jason J.
Rating des Ortes: 1 Cypress, CA
I lost my keys and AAA sent this company to me. It was a Sunday and I had too much going on at work to miss Monday so I paid for a new key. I joked with the locksmith that as soon as he left I’d find my keys and he said that it’s almost guaranteed and that if I did he’d come back and reprogram my old key free of charge as it only takes about 10 minutes and I’m local. Great I thought. At least that way I will have a spare again. Side note: I had just moved so I wasn’t sure where my spare was. Fast forward to Monday, I stopped by my leasing office(was closed Sunday) during lunch. They found my keys! So stoked. I called up the number on the card that the locksmith gave me and the person who answered took a message from me for the locksmith… never got a call back. Tried again a week later and actually spoke to the locksmith who told me they were short staffed but he’d call me back later in the week. No call. Called again a couple weeks later. Again left a message with someone who told me I should get a call in 15 minutes. 2 weeks later I tried again. This time the call started with them telling me the locksmith(I’m not using his name because why bother?) wasn’t in at the moment. When I explained what I needed then I was told he was no longer with the company. I asked if they’d honor the verbal agreement and was told they charge for key programming and that was just something that particular locksmith offered. This place is a joke. Terrible customer service. Almost 2 months later I have found my spare as well, along with the valet key. I have 1 bulky replacement key that works and three factory keys that are useless. I give them 1 star for doing what I paid for initially. I’ll never do business with this place again.
Dave E.
Rating des Ortes: 5 Washington, DC
Called these guys via AAA and they showed up in 20 minutes and got us in the car in virtually no time. Professional, quick, reliable. Easily 5 stars.