Shell

BAIT AND SWITCH !!!
The pump says 2.83 per gallon, however after you swipe your card the pump reset and changes price to 2.93 per gallon.
This is ILLEGAL. Others noticed this too.
I called weights and measures and they said this station has lots of violations for consumer fraud.
I have to fill out a form so they can add to legal complaints.
Be careful !!!
The employees like to also speak foreign language so you don’t understand what they are saying to each other.

This She’ll station is right next a Carl’s Jr and Walmart. So it gets busy. But the price here is very good. I go here often for fuel for work and for my Tahoe. The place is clean and very well lit up. I would recommend even my mom to stop here in the middle of the night if she needed gas. The window washer squeegee is always there and full of washer fluid. The only draw back is that it’s in the corner when you come into the parking lot. One way in and out. The lines get pretty long at times during the day. But early in the morning it is wide open. Sometimes just me and 8 pumps. They also have a convenient store if you need to get something to drink.

Horrible customer service, complete disrespect to people, and a complete ass when it came to simple questions. I came right after i got off of work at 1:30 ish am and to be honest I felt like getting a beer after a long day of work. I arrived at the Shell at 1:52, Tino was the name of the emloyee that as soon as walked in gave me the dirtiest look and didnt even acknowledge me as a customer. I was looking at the beer section and He aburptly and with a stubborn voice sounded like a horse yells «I cant sell you beer its too late». His follow up to that was a smart ass comment asking me where I am from and do I even know the laws. He was a complete jackass and due to him. I will make sure people know not to come to this location for anything.

Despite the negative reviews, I liked this gas station.
It is clean (even the restroom)…their gas prices are competitive… and the location is good.
Like other gas stations, they have a minimart that sells lottery tickets, food, cigarettes (for those who want cancer), and other convince store items.

Very clueless workers with shitty machines. It shouldny take 5mins to accept a zip code or pin. And shouldn’t. Charge my card twic. But it did. Stay away from this location!

First time getting gas in irvine area, we ran out of gas on the way to spectrum. The price is not too bad, a lot cheaper than the anaheim area I must say, if you pay with cash, its 10 cents cheaper. The middle gas is the one I usually use and it is 4.09 $ with cash instead of 4.19 $ with credit card. The lot is pretty spacious so you wont have to squeeze in tiny spaces like other gas stations. Its located next to Wal-​Mart. Subway is here in their food mart station.

Unilocal! Do not go here — you will be disappointed. The one star reviews are accurate. Since its the only gas station close to my work I am forced to go there — but never again! Every time I go there it’s the same: NO employee present and convenient store area is roped off and closed. ALLWAYS look to your left and you will find employee casually eating in the area by Subway. He looks at you with a blank stare like he’s brainless and continues eating very slow like a cow grazing. Now the few times the place is open the service is non existent. The human behind the counter cannot speak English or communicate in any way at all. The customer has to practically do everything for himself while the idiot behind the counter stares at you. It is degrading and embarrassing to even be in the place. Please see attached photo of the closed convenient area roped off. (at 12:00pm on a Sunday!) the owner must be clueless as to what’s going on or he doesn’t give a Shit like the idiot employees!!!

This place gets worse and worse! PLEASE Mr. Owner — do yourself a favor and hire yourself some people who are customer service oriented! Time after time as I’m waiting in line at the register I tell myself it’s my last time, but it’s convenient to my office and sometimes a girl just needs gas! These clerks have zero people skills, and are more concerned with watching the mirrors in the corners trying to nab shoplifters than they are about tending to the people in front of them. Yesterday, I was doing multiple transactions (buying gas, lotto tix) and the guy held my change in his hand. Looked at me like, ok you’re done (God forbid u get a thank you there), and I said… are you going to actually give me that change in your hand? ‘Oh yes, ofcourse!’…I like to give people the benefit of the doubt, but I walked out of there convinced that this guy does this as often as he thinks he can get away with it. Today while grocery shopping I realized my ATM CARD was missing. I immediately called Shell (the last place I used it) and asked if a card had been located. The man who answered immediately said NO very abruptly — I said, can you please look… I can hold. He answered «I’ve already looked’ and hung up on me! SERIOUSLY??? I realize you’re busy watching the mirrors and all, but I am your customer!!! Yesterday I was there spending my money in your store, and the least you can do is go through the motions!
I am 100% done with this place.
On a positive note, the SUBWAY located inside the station — friendliest people ever!!! Maybe you can help train the shitty help at the gas counter! :-)

This gas station has some of the cheapest prices in all of Irvine, not including Costco gas (which I don’t buy because it is basically roulette wheel fuel). Extra plus for not being a hassle to get to a pump since Costco is down the street.
Never had a problem with Ralph’s rewards getting accepted.
Been here at all kinds of hours and never felt like I was in any danger. until the Walmart opened. Now there’s all kinds of shadiness going on. Actually, there were homeless people hanging around BEFORE the Walmart even opened and they already had Walmart carts! That’s creative.

If I could give this place zero stars I would. 5 min to authorize my card + 10 min to gas up! Slowest fuel pump ever!

It’s very hard to find parking here during my lunch break. If I do find parking here it is very hard to get out of my parking spot here.

They advertise they accept Ralph’s cards in order to get a 10 or 20 cent discount on gasoline but this was not case for me. This happened twice. On the first occasion, I went to this gas station, punched in my number and the machine told me I didn’t qualify when I had the receipts from Ralph’s with more than enough points. On the second occasion, I tried twice and the discount never registered. I went in and spoke to the manager and all he did was give me the number to Ralph’s customer service. I left and went to the Shell on Culver and Westpark Way and everything worked fine. I believe if they don’t want to provide the discount, they should not advertise that they have it. I know they could have had me prepay and have given me they discount that way, but they didn’t even offer it. I guess they didn’t want my business.
Carol S.

Usually no line since no one really knows there’s a Shell here. Get in and out fast that exactly what I need!

Ralph’s Rewards Cards SAVE $ 0.10 /​Gal = Costco Gas Price
I am really starting to love the shell gas stations. This Shell is accepting Ralph’s rewards cards for an instant 10 cent rebate on gas prices. Even though it is located right next to Costco, Shell gas prices are competitive and sometimes can even beat the cheap Costco gas. With my Ralph’s reward card, I no longer need to wait in the long lines to fill up my gas at Costco.
I really hope that all of the other Shell gas stations start to adopt this system. I may become one of their best customers from here on out.
The only reason why I give 4 stars for this place is because of the hassle to get in and out of the gas station. Although the location is good, there is only one entrance to the gas station and you need to drive along a long curve in order to get in and out. Other than this, the little food mart that they have is very nice and the gas prices are great.

I tend to live life dangerously and by that mean I drive around on fumes draining every last drop of gasoline out of my gas tank, ignoring warning signs, until the voice in my head starts screaming «do you really want to be stuck on the side of the road calling AAA?»
*sigh*
Reality is I just hate pumping gas. I’m always at a gas station with the amount of driving I do and it’s so damn expensive. I like my precious pennies. On this glorious occasion I was returning from visiting a friend and the Shell station was my savior but damn it was impossible to get in here. There was no u-​turn at the light so I had to turn. Then there was no u-​turn up ahead so I had to go into the shopping center, past 5 stores, and back to the street corner where this gas station was. Seriously? My car could have died at any point.
I love that this gas station is well lit, has a convenience store open late at night, and a Subway. Not that I was craving Subway but hey, if you happen to get hungry while pumping gas there it is. I felt safe pumping gas here knowing I wasn’t alone and that it wasn’t dimly lit. In general, OC is pretty safe but you just never know sometimes. I really should pump gas before I hit empty and before midnight…

I don’t normally come to this Shell for the gas, but rather for the little food mart that’s attached to it. For a quick snack — besides what the vending machine in my office can offer — this place is great.
I generally pick up an iced tea and some guilty-​pleasure sweets, but they have a great assortment of crisps, chocolate, candy, jerky, sodas — and if it weren’t a workday — ‘beverages’.
Parking can be a little tight here, as the Subway is also located inside the Shell station, making it a popular place to come during lunch time.
If you have more time on your hands, drive down the road to Target (where prices are less). But for a quick, close stop — this place is great.