Steven Wang – State Farm Insurance Agent

Audrey and Sophie always do a good job servicing my real estate customers’ needs. Responsive and fast turn around.

Very eager and accommodating when trying to sell you new policies. Totally MIA should you ever have an actual claim. Customer service is totally unprofessional.

I’ve been a long time customer of Steven Wang; in fact I was with this office when it was his father’s Jonathan Wang. Over the last 20+ years, I’ve been very happy with Steven, and very happy with their service. They are knowledgeable, and very easy to work with.

was referred to steve but my friend jason. as painless as it gets, honestly. i talked with his assistant/​associate rachel, and in a few minutes i had a quote emailed to me.
gave her my payment information, and i was insured. the rates are reasonable, and the coverage is very good. i know, because i unfortunately had to file a claim pretty quickly after getting insurance, and it was very, very easy to deal with them.
i’m sure my rates will go up after the fact, but that’s not state farm’s issue. everything was handled quickly, and rachel is very prompt in responding.
when it comes to insurance, it’s not just the company, but really the agent. steve is great, and rachel is a great point person.

We researched many State Farm agents in the area and also personally met with another one (in Newport Beach) when trying to choose an agent and based on the good Unilocal reviews we decided to give Steven Wang a try. As soon as we met Steven Wang, we knew he’d be our agent.
Steven Wang is a great agent and we couldn’t be happier with him and his staff. His office is very organized and his Office Manager Audrey Yip, is amazing. Dealing with her is just as good as dealing with Steven since she is equally as helpful and efficient.
We have multiple policies (auto, umbrella, home, personal article, etc.) with Steven Wang and he & his office always are very helpful and attentive to all of our needs. We always get thorough answers to our questions in the form of phone calls or returned emails very promptly with detailed replies.
We are very satisfied with the service that we receive from Steven Wang, Audrey Yip and their office. We highly recommend them to everyone!

I have been a customer of Steven’s for 8 years now. I have always received excellent service and treatment. They are always willing to answer questions and keep me up to date on other products they offer. Rachel W. has gone above and beyond to help me and to explain their services to me.
Thank you and keep up the great work!
Denise L.

I just bought a new insurance for both of my cars. Extremely friendly personal, great prices!
My special THANK YOU to Steve Wang, Sophie Chen and Rachel Wu.
Tatiana Cannell, MD

Good customer service ! I never have to wait when me or my family come here for different kinds of insurance service! They people who work here are very helpful and they also inform you ways to save money! I recommend this place to anyone !

Met with Steven to ask some general questions and he was very welcoming and informative. Coming back for sure.

I’ve been a customer to Steven Wang, State Farm for over 10 hears. I’ve continued to stay with his office because of their consistent excellent customer service that continually exceed all past agent’s I’ve worked with in the past. His office and him have a strong understanding of the many different insurance products and which one is best suited for each need. I highly recommend Steven and his office.

March-​2012 update.
I’m knocking a star because there was an accident recently on one of the family vehicles. I’ve no problems with the Irvine agency as they make themselves readily available. BUT.
The initial claim representative was only accessible by phone which means time loss due to phone tag. In this day and age, who DOESN’T communicate by email? MAJOR inconvenience. I mean c’mon! Even the Irvine agency has a number where you can send text messages!
Now: being involved in a car accident is bad enough. Working a full time job and playing phone tag to try to get everything resolved… just way much more of a pain in the BEHIND than is needed.
It wasn’t until I called to kvetch to the Irvine office (thanks R) that I learned a bit more of how the claims process works. Basically, it’s that everything has to have a trail and be documented but it all sounds very clunky and archaic. So there’s definite room for improvement there State Farm!
And also: for the claims reps (plural): when you’re your leaving call back numbers (again: PLURAL) and there’s a four-​plus digit extension number: SPEAK SLOWLY for crying out loud. If we can’t get your call back number correctly, what’s the point?

Best Insurance, Steve Wang is very detailed with his work and lets you know everything you are getting into before you even decide. Thanks for your taking your time with me. I can feel a little safer now being insured by State Farm.

Have known Steven for years and it’s my honor to write a review about him. Steven is a very genuine, honest and down-​to-​earth guy you can rely on. Have enjoyed his extremely helpful services for the past 8 years and would highly recommend him to everyone.
He is absolutely the best insurance agent out there! Go find out yourself!

Steven Wang has been my insurance agent for about 10 years now. I have used his services to insure both personal and business matters. I would highly recommend him and State Farm for your insurance needs because of their professional and quick customer service and State Farm’s highly rated insurance coverage. When you are a client of Steven’s, he will introduce you to existing and new services and products that he and State Farm can offer without a pressuring sales pitch. He really just has your best interest in mind. If you’re in the market for insurance, give Steven a call first.

I’ve used Steve for both business and personal insurance for several years. It’s convenient that he has a wide range of products and State Farm has very reasonable rates. Best of all, it’s really like the commercial. I don’t sing, but any time I have a concern I can communicate with his office and I know the people I’m talking to. Product AND support. You can’t go wrong here.

Excellent service! Steven and his team will look out for their clients and save you lot of money. They have in depth knowledge and willing to explain to you in detail with patient. When you get into accident, there is no hassle and the claim is processed quickly and efficiently.

I known Steven for over 20 years. He has been a great insurance provider for me over 2 decades. Whenever there are issues, he will devote personal attention to help me resolve any claim matters. Definitely someone I can rely on for all my insurance needs. If you are shopping for insurance in Irvine area, stop by his office. You will appreciate his expertise and customer service.

Steve is great guy! Very knowledgeable about insurance and finance. He helped me choose the right insurance that saves me money and actually gives me more coverage!