Top Fix Jewelry & Watch

Very fair and reasonable. They talked me out of an expensive repair and into a much cheaper one that did the job perfectly. That’s the way to go! Fast service — really excellent experience.

Very friendly staff and quick service! I went in for a new watch battery and loved the watch bands they had in their case, so I decided to have them change my watch band. They were done with my watch in ten minutes or less! My watch looks and works great! Highly recommend!

It is hard to fine a good jeweler to repair treasured items. If you are lucky enough to find this jeweler consider yourself lucky. We could not be happier with the workmanship and the pride they have in their business and service. I would trust them with my most valuable possessions. They are friendly, speedy and very reasonable.

I recommend this Mom and Pop Jeweler… Mike is amazing at doing any jewelry repair needed… I took a beaded bracelet in… he restrung it and put stronger closures on it… Amazing…my favorite bracelet was repaired at a very reasonable price. Mike is so helpful and left there one happy customer… he also sells diamond jewelry and watches… great place and affordable.

I went in to have a battery replaced on my Invicta wristwatch. Michael, the owner, greeted me as soon as I walked in the door. His price was reasonable, it took 5 minutes, and he was very professional. This will be my new place to go for any future jewelry repairs or new batteries on my wrist watches.

I came here to get my necklace fixed after seeing their great reviews and they were right up the street from where I was. The clasp was fine but the loop on my chain was broken. I was greeted by 3 smiling faces (probably owner, wife, and employee). They were so nice. I spoke Vietnamese with them :). I was going to pick it up later, but the gentleman fixed it for me on the spot… Just 5 minutes.

Went to Top Fix for a battery replacement for my Movado. Very reasonably priced and excellent service. He replaced the battery while i waited and took no more than 5 minutes! Highly recommended!

Stumbled upon this place. The back was bent on one of my watches from getting the battery changed. It fell off. He was able to fix and put it back on for me. Also I needed some pins take out of other watch. I tried myself but they were in their so tight. He did it, no problem, but did comment how they were tough. Very careful and timely.

I took my watch in to get few links removed to make it smaller. Very quick and friendly service and price is great. I’d recommend this place for watch repair.

I brought my beloved heirloom ring in for repairs and was exceptionally pleased. My ring was repaired and strengthened. A new prong on each stone was created and the missing opal was replaced so that it matched the others. I would definitely recommend this store for repairs.
The stones and jewelry for sale are eye catching and worth a venture inside even if you don’t need anything fixed.

This is in response to the reply comment below…
I’ve never encountered a business owner/​salesperson that is such a outright liar… I never mentioned to Michael when the moisture happened. BS on 3 weeks ago. For the record, at the time I brought in the watch there wasnt any moisture, since I hadnt worn the watch in 2 – 3 days. 1. FAIL.
I TOLD Michael that there was previous moisture in the watch, and that the battery may need to be changed. Somehow he knew the battery was weak despite not taking it apart. I took his word for it not knowing if he knew a way to check the battery without opening the back casing. I requested that the watched be cleaned and looked over. He quoted me $ 30 which at the time I thought was high, but I agreed to it. I clarified if that included the battery and he said no, that is just the cleaning. Understood, I was going to take the chance that the cleaning would possibly cure the intermittent issue and if absolutely need be I would change the battery. I left with the thought that they would go through the watch and let me know if there was anything else worth noting. I did NOT specify just the face of the watch… WHY would I ask for just the face knowing that the mechanism is where the heart of the watch lies!!! 2. FAIL…
You’re trying to tell me I took the time to take the watch to a so called professional for proper repair and estimate only to have the face cleaned? REALLY?
When I returned and inquired about the gaskets/​seals condition Michael immediately became defensive and in my face that I was the one that said only clean the face… First of all, there is no reason EVER to get into someone’s face as a business owner. Secondly, I only inquired about the condition, which Michael had NO ANSWER… this is when I knew immediately they didnt take apart the main mechanism of the watch for a through inspection. I never expected to demanded for the gaskets to be replaced. I only wanted to know about the condition. Michael insisted that my watch was not waterproof or resistant because it did not have a screw in crown. Actually, Michael it is waterproof up to 3 meters. Considering the gaskets are 15 years old I dont expect them to perform like new. 3. FAIL
At this point Michael is loud and trying to get his ‘watchmaker’ who doesnt speak English to vouch for him… it becomes a full blown circus show at this point. it was very evident that he didnt communicate properly what $ 30 covers… this on top of me initially waiting 10 minutes as he walks around the store mumbling to himself while he tries to find my watch… Right then I realized that despite the past positive Unilocal review’s this place was a joke…(Yelp is the reason why I came all the way out of my way to come to this store)
I paid just under $ 3000 for this watch brand new 15 years ago. If Michael knew how to properly speak to his customers and inform me that for $xxx costs I’d walk away knowing that I could get another 10+ years out of one of my favorite watches I would have considered it.
Lesson learned…
Michael might be good for a watch band adjustment and a replacement battery, but dont ask to do any major or minor repair that requires any sort of major skill.
And Michael, it was you who called out ‘A$$hole’ as I was getting into my car (yes, I could hear you)…don’t get all dramatic here…
Like I said in my original post, it seems like all experiences werent bad, but keep your requests simple and basic…
9÷1÷2015 Evan M. came to my store 9 months ago for a battery change on a Movado watch. He returned yesterday (8÷31÷15), saying the battery had failed. We checked the battery and it was still in good condition. After further inspection, we noticed water damage in the movement with mold on the dial and hands. He agreed that water had penetrated the watch 3 weeks ago. I told him a full cleaning and overhaul was necessary to keep the watch from rusting and quoted $ 125 for the service. He said he wanted to clean the hand and dial only. I quoted him $ 30 with no guarantee and he agreed.
Today (9÷1÷15), he came to pick up his watch. He asked if I performed a cleaning and overhaul, including movement cleaning and the replacement of three gaskets. I told him no, you refused that service. We cleaned the hand and dial only, like you asked, the charge being $ 30 with no warranty for rust or mold, which you originally agreed to.
Evan M. was very disrespectful. He used profanity and I almost called the police before he finally left.

Fast, friendly service!
I brought a pearl necklace in for re-​stringing. They did an excellent job, and my necklace was ready in a couple days, just like they promised. They also called me to let me know it was finished.
Additionally, I have a diamond initial pendant necklace that kept flipping to the wrong side. Michael took a look at it and told me that the original clasp was too heavy and that with a new one, it would sit the right way. He was right! He put a new clasp on my necklace while I waited, and also cleaned some of my diamond jewelry.
Top Fix is located conveniently down the street from my office, and I will be back with my jewelry repair needs!

I had a Steinhart Ocean 44 watch that I wanted to change the hands on. It has the mercedes hands but I wanted to change them to the sword hands. I called this shop prior to bringing in my watch and they said they could do it no problem.
I brought my watch and hands in he had a look at it. It cost $ 30 and he said to leave it for 24 hours and it would be done. No fuss, no issues, work turned out great. He was very nice and his work was right on. My watch is just beautiful now!

Cannot say enough about the honesty and integrity of this place.
First, i took my Tissot watch to the watch repair place at south coast plaza and the guy told me it was going to have to be sent into Tissot directly. He quoted me over over $ 300! Instinct told me to run. Thankfully I did. Will never go back.
So after reading the endless 5 star ratings at Top Fix, I decided to bring 3 watches in. They all needed new batteries, INCLUDING the Tissot watch I took into south coast plaza. Total cost for 3 watches was $ 40! All work done while I ate lunch next door.
I could not recommend this business more highly. To me, honesty and integrity earns my loyalty every time. Please support Top Fix, this place needs to be here for a long time!

Nice mom and pop shop. Stopped by to get my batteries replaced for 2 of my watches. Michael did it in about 20 minutes Reasonable and good service. I will comeback in the future.

This place is conveniently located by the food court.
The price is reasonable. I will definitely use this service for all my future repair.

Michael was amazing! He helped me with my engagement ring and my fiancé watch! He was super nice fast and meticulous! My ring was really dirty and about two sizes two big, he cleaned it to look like new and sized it down to fit my little finger! Will defiantly go back again! Your in safe hands with Michael!

Small store in the Main Store Plaza (the one with the food court)
Pretty basic inside, glass displays with nothing in them; I take that back, one side has a few bands, and another display case to the right has a few «knick-​knacks» like flasks and retro dolls.
Basically went in for a battery replacement. Was done in about 10 minutes, great customer service, very fast.
Only thing I disliked was the higher price ($ 15 as opposed to the $ 10 at most repair shops) and that they taxed me on the whole $ 15, instead of just the battery, (which I know is roughly $ 5.99 MSRP, $ 1-​$ 2 for them.) I mean in the end we are just talking a few dollars and cents, but i’m pretty frugal.
The, what I believe to be, Husband and Wife, are really nice, very knowledgeable, and really great folks. I will definitely bring my time pieces here again. I highly recommend them.

I called the place to ask what time they were closing (they close at 5:15pm) and the owner was nice enough to leave his doors open for me to come in at closing time!
I needed a battery replacement for my watch and he was able to fix it in less than 15 minutes. Total was $ 8, which is a pretty understandable price. I recommend calling ahead for price quotes because, depending on your watch, prices can vary.
Parking is easy. I would definitely come here again.

Quick and easy fix here!
Bf needed his battery replaced for his watch.
In and out in less than 10, super easy parking lot.
AND he gave us a few dollars off!