AMLI Las Colinas

Update: 4 262 016
I had to terminate my lease earlier than I hoped. The management were fine about it they gave me two options that made my life easy. I picked one. I want to reiterate how nice everyone is at AMLI. I don’t get to see the staff that often because they respond to email quickly and they keep the place maintained very well.
Anyway I am going to leave my rating as a 4 primarily because I think security needs to be stepped up (Not that its an issue now) but it would be nice to have someone circle the grounds.
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I have lived here from Feb 2015 to Now (Feb 2016) and will continue to.
I wanted to provide a review of this complex.
First and foremost the staff, managers, leasing agents, maintenance crew are all wonderful. I could not even come up with any negative to say if I tried. The complex is very well kept and maintained. Could the place use a little upgrading, sure, I think the TV theatre needs a major overhaul. Each time I have tried to use it I have not been successful. The common kitchen area (with an additional tv) is a fabulous resource to have and they keep it spotless.
The pools are very nice and very well maintained so are the grounds surrounding the property. The office facilities are fabulous and I often find myself using the computers or conference rooms. They keep this area very well maintained too.
Wish list: There are times when people have tried to tail gate into the complex, I did stop them but I always feel bad. (I know I left my keys inside once). The place could use some cameras to deter would be people trying to enter.
I could not give them 5 stars. For two reasons.
There was a time last year when every day there were elevator issues at one elevator. It seemed to take a long time to figure out. (More to do with elevator maintance company).
During lease renewal they tagged on a parking fee for a reservered spot. This did annoy me but in then end I did not fight the matter and the leassing lady reduced the amount slightly for the second year. No harsh feelings, I am just human and want to keep my money.
What else;
The complex being on the Orange line makes getting to DFW a breeze. I travel weekly. This is the one home run about this location. No more taxi’s, über’s or parking at the airport. In the summer time they have a complex pool party with prizes. I really enjoyed that.
Would I stay for another year: For sure, if my circumstances don’t change then I will continue to stay here.
So staff at Amli, LC, keep doing what you are doing and huge thanks.

This is hands down one of my favorite apartment complexes I’ve seen and been to. I came here when my husband was my boyfriend and I loved this complex for so many different reasons:
1) The interior décor looks modern — exposed ceiling, cement floors, built-​in desk space — the lofts are beautiful.
2) The pool area is spacious and the common areas were perfect for hosting.
3) The lack of noise — you couldn’t hear anything through the walls and floors the sound-​proofing was perfecto!
I’d recommend this to anyone who loves modern loft style living. I knocked a start down due to the parking being a bit of a hike, but overall still love this spot.

I moved here in July And I’m ready to move! The customer service was excellent when I first applied and moved in. Then everything went wrong. The apartment wasn’t clean, the dish washer didn’t work, the walls had a lot of damage, they needed to be resurfaced and painted, bath tub wasn’t resurfaced, the air conditioner makes a loud noise when I turn the thermostat up, the assistant manager tells me to speak to my neighbors about the running upstairs, (instead of her) not to mention the parking problem, to the least. The assistant manager sees me walking to a car in a visitors parking space (didn’t have a parking sticker) and she emails me about where I park my car, but remind you my car is in the correct parking space. (It wasn’t even my car) There are several other issues, but I’m tired of typing. Oh let’s not forget that they hung my curtains in exchange for the wait on getting the walls fixed. I’m on my way out! ASAP I moved to an AMLI property because of there reputation and this property missed the memo

I moved in 3 months ago and love living here! The location is perfect and safe. The neighbors are friendly and the building is very clean and well kept. The best part is the staff they are very helpful and always there if you need them, they organize breakfast days, food trucks, pool parties, cupcake day,. It’s amazing how much they do for us!
If you consider apartment living you should come over and really check this place, I’m sure you will love it here too!
T&M

First in class with service — from repair requests to office help. Very happy with our decision to live here!

We have stayed at this place for about 3 years. During my first year it was under Windsor management. I really liked my experience back then, but then it started going downhill once Amli took over. Things like ‘valet trash’ in the closed indoor hallways made then hellways with the smell. They told us its company policy but some common sense should prevail. Had to walk past by dog puke and what not in the hallways. One of the main elevator was broken for months.
Worst was, being a good resident with no pets, despite we getting our apartment professionally cleaned once every month spending $ 100 each time, we still got charged for carpet replacement for no reason at all, after staying for over two years in the same apartment.
AMLI is a greedy company and want to make as much money as possible while cutting off on the facilities for the residents. Please do yourself a favor and look for other options.

This place is not worth it. There are MUCH better options nearby.
Parking is terrible if you live in the building not attached to the garage.
There are thieves in this building. Well there are thieves everywhere but AMLI doesn’t do much to combat the issue within their building. They just offer a fake apology and suggest you inconvenience yourself and send your packages to your job.
AMLI may act like they care about you but they don’t. Just money. I know this is a business and money is the bottom line but don’t pretend to care. If they have an opportunity to charge you a fee, they will, no doubt about it. When I moved out, I was charged $ 105 to resurface the tub. Shouldn’t the tub count as general wear and tear since you use it everyday to clean the dirt off of your body?
The apartment units aren’t even worth the price. I would suggest to anyone who’s thinking on moving here to reconsider and go with a different apartment in the area.

I’ve rented apartments all over Dallas/​Fort Worth and AMLI Las Colinas has BY FAR been the best experience ever. The customer service cannot be beat. I’ve been a resident for about a year and a half now and since day one, the staff has been increasingly helpful. Latricia, Samantha, Kadi O. and Deric are beyond awesome. I am so thankful for them! They seriously go the extra mile to help me out with whatever I need (and I’m pretty needy), including walking my two sweet pups (thank you, Kadi!!!) and delivering packages inside my apartment for me when I’m not home and won’t be able to make it to the office before closing time. I appreciate them SO much.
And, there’s more…
The appliances are top-​notch. The maintenance team is great, too and issues/​requests are handled quickly 99.9% of the time. The apartments interiors are high quality as well — absolutely love the tile design (kitchen and bathroom) and my hard wood floors! Access gates to the parking garage are almost always working properly; in fact, EVERYTHING at AMLI Las Colinas is almost always working properly. If you are looking for a centrally located apartment in Dallas/​Fort Worth, take a look at AMLI. This property is no doubt the best there is in in Las Colinas (trust me, I checked out ALL of them). I searched high and low for the perfect apartment for me and AMLI proved to be the best value, the safest and the highest quality — and definitely the best customer service. No contest! You’ll seriously love living at AMLI Las Colinas!
Melissa C.
P. S. I agree with Gary’s review (see below) 110%! All in all, AMLI Las Colinas cannot be beat. GO AMLI! :)

I lived here for one year and had absolutely nothing to complain about, friendly and helpful staff! Only reason I moved was for a new job and I just moved to another AMLI!

You know how there’s always those fake people that come on these boards, to refute a negative comment that gets posted? They’re usually with the apartment complex administration, or something like that? Well I’m not that person. My only connection is that I’ve lived here for three plus years, and I’m telling you, I recommend the place highly. In fact, I came on here to post about something else, I saw this, and I wanted to refute it.
I feel bad for Kaysha in the review below, I really do. But I haven’t experienced any issues here with security, and I live pretty close to where her apartment was. My wife also has never had any issues, in case you think because I’m a guy, I cannot speak to it. Not sure what happened to Kaysha, but I’ve never heard anyone else complain about this type of thing, either. So if something happened, I have to believe it was an isolated case, not some widespread epidemic of theft and burglary. Her situation does sound scary, but likely a one off. I can’t think of one thing about the neighborhood that I would deem unsafe, and so I don’t think anyone should judge based on that review.
To her points:
Rent — It is a little high. But that refutes her point about security. Nobody paying $ 1,300 — $ 2,200 per month, is out there mugging folks as a 2^nd job to pay the bills. In other words, It keeps the riff raff out, and it is so worth it. The lake, the park nearby, the proximity to «downtown», the DART, the equidistance between the airport and Dallas… you just can’t beat it.
Security — I addressed this to some degree, but unless you have cameras everywhere, a security person can’t walk all of the apartments, and see what’s going on everywhere. Just not possible. And again… there’s little to nothing fishy going on, anyway. And if there’s hookers in the garage, I’m not sure how you know that, unless you’re asking about it. There ARE a lot of visitors, which is a little annoying if you’re using the pools. But whatever, it’s not like it’s a major deal.
Access — Yes. by clicker. So ya gotta get up and get people. Do I wish I could buzz people in? I guess. But I don’t mind the exercise
Parking — Yeah… gets tough. But I don’t know where it’s any better. I pay for the spot, and it’s worth it. But if you don’t, you will have to go to the 4^th or 5^th floors. But still, you’re covered and behind a gate, so what more could you want? Although I do see Jeeps in that Handicap spot A LOT, and that annoys me. I wish AMLI would tow them, it’s obnoxious.
Amenities — I mean… there are so many, and they are so great, I can’t imagine getting concerned about a light bulb in the movie theatre. The coffee bar is great when you get there early, which is usually when people drink it. At night, yeah, they run out. It’s how it works. The computers are beautiful, I never see them broken. There’s 6 of them, and if one is gone, who care’s? And if you really need to print something, I just go down there. It’s no big deal. The grills are awesome, I use them constantly. The only thing that is ever broken, is the igniter. So you bring your extended lighter, and light it yourself. Whatever. But they almost all work, and there’s 4 of them. That fire pit thing? Yeah, I agree. That annoys me. Those should both work, as it would be a beautiful place to hang out.
Look, ya can’t beat the place. Very helpful people, maintenance requests answered immediately, and they have a lot of events. That’s why I originally came on here, to say what a wonderful job they did at a recent event for Make a Wish. It was done FLAWLESSLY, with a bunch of restaurants there giving away samples, auctions, wine and beer, games, etc. It was just so well done, I can’t even tell you. And all in the name of a great cause. Really well done, folks.
Anyway, all in all, I would advise you take the negative review with a grain of salt. I think if you polled the residents, they would largely offer a review much closer to mine. My life changed so much for the better when I moved here, and this place played a large part in that. Everyone of my buddies and family that has visited me, and there have been a LOT, have raved about it, as well. Great place, as I’m sure their new AMLI property in Las Colinas will be, as well.

For the amount of rent you pay to live here, this place should be nicer with everything in perfect working order and I shouldn’t feel like I’m going to get mugged by another tenant while in the parking garage.
Aside from the problems below, someone has been accessing womens apartments when they’re not home with attempted entry made last week, late at night while one was home. The lack of security should concern any woman considering renting here. It wouldn’t be my first choice.
To give you an idea of rent $ 1421/​month +$ 200 in electric/​month for one bedroom with study on a 10 mo lease with $ 200 pet deposit and $ 600 pet fee approx sq ft 1000.
Safety– no actual security on site, very limited closed circuit cameras, I’ve seen hookers in the garage on weekends numerous times now, there is an abundance of shady people that live/​visit here
Access– all door are by clicker access only– a problem when anyone comes to stay because you can’t buzz people up from the directory located by the elevator, they won’t let you buy additional clickers either
Parking– $ 75 a month for a space, you’ll play parking space «go fish» every time you come home, residents park in visitor spaces or handicap spaces making having visitors quite the process
Amenities– the bulb is routinely out in the movie theater because the projector is left on all day, access after hours has to be reserved before 6pm and is limited to one person a night, the coffee bar is routinely empty, computers in the office center are always broken and out for repair, old printer that you can’t connect to wirelessly, half the light bulbs were out last night in the conference room, the fire pit has been broken since last winter when I reported it, one of the grills is no longer working, people are still allowing animals to pee/​poop in halls (lack of security), this summer the pools routinely were full of adult pool parties that went late into the night, I’ve never seen the personal trainer they say they have during the day, ever… in 10 months… not once.
Location draw backs–
Construction is loud and has blocked off N OConnor for more then 6 months
Dart runs in front of the complex so you hear the whistle late at night and early in the AM
Gun range is within a mile so you hear guns firing all day long
Construction has started on the new entertainment complex like accessing the parking garage isn’t hard enough… detours…more detours
Pros-​the view of the lake from my place is amazing, being on the lake is awesome for jogging, walking the dogs.
Bottom line– there’s nothing special about this place. Find a place where you get something for your money.

My wife and I looked high and low for the ideal apartment. This was the one we fell in love with. An apartment with great finish outs, quick access to the Lake Carolyn trails and a very friendly staff. We’ve just renewed for a third year we like this place so much.
In particular, Derek, one of the leasing agents has been an absolute pleasure to work with. Very professional and diligent, if we’ve ever had a maintenance issue or a special request he’s been on top of it for us.
On a side note, I don’t understand how people can leave terrible reviews and post them anonymously. It’s cowardly to do so. Management needs the opportunity to correct or address their clients concerns, they can’t do so if your name is «John Doe». I’ve lived in a handful of apartments over the last 10 years and, and no management staff has been as good as this one.

My husband came here about 3+ yrs ago, when he moved to the area from NY. I grew up close to here, so I knew the area. I moved in with him 2 years ago, and other than the parking the overall construction of the apartments, and some small stuff, I do think it is really great.
Let me explain about said «parking». The parking garage is a 6 floor garage, where you can rent a parking spot for $ 75 a month, on the first 5 floors. The few spots that are not purchased, are free for all, and it gets nasty. Talk about parking wars! And nobody seems to ever leave the place, so cars don’t move. It’s like people would rather stay at home, than lose the parking spot. It’s weird. But this isn’t awful. I just suggest buying the parking.
Now to the construction of the building, and the few negatives. I want to stress that this is more about where our apartment is located near O’Conner (been under construction all year, and will wake you in the morning), and under who we are under. That said, you can hear everything my upstairs neighbors are doing. Everything… all the time. A LOT of yelling at late hours (we know, we’re night owls), heels click-​clacking on the floor, (Late on weekends, early on weekdays. No area rugs, really???) and just the 2 residents walking around up there, you’d swear they are almost trying as hard as possible, to come through that floor. Now, I have lived my entire life in apartments, and you know it’s a crap shoot. It’s just frustrating, because we’re not gonna go ask people to be quiet, nor are we going to rat them out to the management. So we just deal. However, it’s definitely more on the people up there, so not sure this a negative. (Kinda hard to hold it against the complex.)
The only things that are really on AMLI, are garbage maintenance and stairwell cleanliness. We get our trash picked up from our apartment door, sun-​thurs, after 7pm, which is not hard to remember, right? Wrong! It seems people just can’t wait for it, because we see trash bags on their doors since the morning, and it smells, which bothers me. It’s also embarrassing to walk through the hallways, and see bags of trash laying all over, when it is clearly stated, that they need to be in the offered bins. We did it one time in 2 years by mistake (both thought the other was taking it out), and we got fined $ 25. But apparently, we were the only ones, because at least 7 – 8 other apartments do it almost daily for the last 9 months. And did I mention the trash chute is right next to the door leading to the parking garage, so they COULD walk the trash out any time they leave? But WHY do that, when you can make your apartment complex look like a cheap, stinky place to live? Same goes for all the cigarette butts in the E and F stairwells in our wing, too. It’s akin to an ash tray in both of them, and it is not cleaned routinely. They need to pay the garbage collector a little more (or someone else), to clean these daily, and take pictures of all the bags left out before 7 or outside the bins, so they can fine accordingly. It WILL make a difference!!!
Now, to the good/​great stuff: we LOVE the leasing office people! No one there is ever rude, and they are the nicest people ever! They know us by name (or apartment number), always have a nice «hello» when they see us, and are always willing to help in any way. They try to always have some type of event going on, happy hour, summer party, and they have fitness trainers 2 – 3 x per week. Sometimes they even hand out breakfast in the morning (once every 2 – 3 months). Oh, and Maintenance is there SAME DAY when you have an issue, which is rare. No roaches or major bug issues, ever! This is a fairly new complex, 7 – 8 years maybe. It faces the lake, and has many grills and 2 pools, with a patio. So you can host people over on a cookout, while overlooking the lake or swimming. They have a whole kitchen, bar, and pool table, to use whenever (located at the office building), as well as a movie theatre! I should reinforce, that the pools are great, and the maintenance of them is always on point. The DART train is right outside, which is very practical if you are going into Dallas. You’re also minutes away from Dallas city limits, which means liquor stores are just down the road. You’re also 15 minutes from the airport. Admittedly, there should be more restaurants, shops and stuff to do around the area, and as I understand, that is the plan in the next few years. (Of course, it has also been the plan for the last decade, but there’s enough here now go get by.)
We are hoping to get a bigger place, so we will probably move out in ’15. But if it wasn’t for that, we would stay, for sure. You can get past the parking if you’re willing to take elevators, and listening to your upstairs neighbors argue and such, is just bad luck. If AMLI heeds the trash/​stairwell issues sooner than later, and the construction ends soon, place becomes a «must live» complex.

We have been living at AMLI since August and so far everything is great! Derick who works in the leasing office is always a tremendous help. Not only is he funny but is always willing to help you.