Baylor Medical Center At Irving

Its a good place except for the time I needed my gallbladder out and they just said i was just stressed out and told me to go home. So I paid for nothing. A few days later i hurt so bad I could barely breathe or move. They told me go sit down. Luckily I had a friend to get me in. They said gall bladder must come out right away. After they operated they were afraid they spilled gall bladder shit into my gi track and had to operate on me again in 24 hours. I didn’t sleep that night cause its so frickin LOUD and they constantly woke me up. I held my wife’s hand, it was such a tender thing. But now she’s got the jack. That ho! At least she was there for that.
They get too many non emergency patients which makes it very hard for the REAL hurting patients which is not their fault. But it cost me over $ 100 and a night of pain for nothing.

Took a fellow soldier here because she sprained her shoulder during exercise drills. When they brought her in, they took her vitals and took her x Rays. Then they left her in the initial exam room and admitted blatantly that they forgot about her. Sent her back to the main waiting room where she signed a few papers. After 30 minutes they called her back in, this time assigning her a room. She sat in the room for an hour before I went back to check on her. I asked the woman up front her status who said she had been discharged and was just waiting for someone to man the front in order to give her the discharge paperwork. Another 20 minutes went by before I went back out and repeated to another man that we were still waiting. He responded that someone was here longer than us and once he discharged them, he would discharge my battle. As soon as I checked in on Unilocal and started writing this review, he came right on in to deliver the papers. 3 hours total and nothing was done for her.

Great hospital and ER… if you have no insurance and rely on the ER as your primary care provider! But for the rest of us responsible adults who are proactive in getting coverage and paying our bills, not so much.
Very sad to write this because Baylor Irving at one time was a very well-​regarded and quality institution you could count on in the event of a medical emergency. Sadly it seems, those days are long gone.
We had the misfortune of using the Baylor Irving ER a few months ago after a bad accident. At first, everything seemed great. Came in thru the main emergency door and got checked out immediately to see if any bones were broken. This took about ten minutes and then they dispatched us to the waiting area where we were told to wait… and wait… and wait… and wait.
During this long and painful interlude, we noticed that several people who came in well after us were seen by the doc AND RELEASED before we ever got to see the doc, and mind you, these were hardly medical emergencies, but rather garden-​variety maladies akin to runny noses and the flu.
We wound up waiting a full five hours before we were eventually taken to a sad room and then waited another 45 minutes. The doc who saw us was condescending and overbearing and then «thanked» us by overbilling us after the fact. If there’s a silver lining, it’s that we only had to put up with her for about five minutes.
What was really upsetting was that a lot of the people who were in the waiting room that day with us sung the praises of Baylor Irving because according to them, they never had to pay a dime to get medical treatment! Huh? Really? Maybe their care is subsidized by overbilling us chumps who have insurance. Who can say for sure… all I know is that most of the patients there that day seemed either economically indigent or of a very questionable immigration status (or both) yet most of them were seen well before us and didn’t have any outward signs of suffering from a bona fide medical emergency like us and two other fellow patients who were shoved to the back of the bus.
Staff at the front counter in the waiting area was aloof and non-​responsive for the most part. Snapped at us grumpily when we asked where we were in the pecking order. Then when we left, they acted annoyed when we asked them to call a cab for us. Did I mention that they were eating and slurping down sodas at the counter while working? Don’t they have a break room for this??? Well hey, at least they weren’t smoking or chewing snuff so let’s give ‘em credit for that!
Extra star for the ER nurse who was a real doll and the only shining star for what was otherwise a regrettable and painful experience. No reason to ever return to this joke of a hospital ever again.

New name; still terrible.

Waited in the waiting room at 1:30am this morning, only three of us waiting. No one was called until after 4am. Went to a rom and sat another 30 minutes. Told me they were admitting me at 7:30 this morning fours hours later here I sit in pain. Asked the nurse and Her reply was that the first doctor went home and she’s trying to find another doctor. What gives! This is an ER dept in a big hospital and you tell me for the past two hours no doctor

I wrote to the hospital a few weeks after my daughter got better, and told them of my experience and about my daughter having tested positive for the flu. They wrote me back, to tell me they were sorry but from their findings she did have an ear infection. — Her doctor ruled that out and said her ears were only a little red inside and that it was more than likely from her temperature. — A few months ago my son cut his head open when something fell off his wall and landed on his head. Guess where we didn’t go? Instead we went a little further to Baylor Las Colinas and had a wonderful experience. They cleaned his cut and stapled him up and made him feel very comfortable.

I 15 and I was having severe pains and they helped me but then they made me sign a paper stating they can’t give me any pain medication and now that I’m 24 they still can’t but I called and stated that I was a minor then and my mother wasn’t there so it’s not legal to keep that illegal document but they stated you still signed it if you don’t like it get the hell out

Went here to see my friends newborn baby and this is a very nice hospital! Her room was huge and facility is very clean, staff is very nice and helpful. great place for delivery of a baby or if I was sick I would like to go there.

DO NOT GO TO THIS ER, JUST GO TO AN URGENT CARE CENTER OR ANOTHER HOSPITAL
WORST ER EXPERIENCE EVER.
We went in, and I’m in pain and can barely move!!! All I did was pee in a cup, which I DID NOT EVEN GET RESULTS FOR. (I’m told that I have to contact records to see results, but who has time for that?) Now I’m being charged 80 bucks because «services» were rendered.
There was no doctor or RN or PA on staff either.
I sat there in pain for 3 hours. The staff that was there were RUDE and insensitive.
We ended up going home cause the waiting was getting more painful than the actual pain!!!
I went to Las Colinas Urgent care the next day and everything was solved within an hour!!! AND they had an actual doctor on staff.
I wouldn’t have mind this so much until we got the bill.
I don’t believe I should have to pay 80 bucks to sit in pain in a dirty ER room, for 3 hours and not even see a doctor.
Because I didn’t read the fine print while I was signing papers (while I’m in pain, dizzy, nauseous, yea… I’m not gonna spend that much time reading when I was ready to puke)
I don’t even know who to complain too, the poor bill inquire lady got an ear full but I know its not her fault, shes just doing her job.
Moral of the story, DO NOT GO HERE. Just don’t. Save yourself the misery.

The begining was awesome. All of the staff were very attentive and helpful. Everything was smooth and went better then I had imagined it would.
However, the recovery ward was less then expected. The nurses were not attentive and were short at every question. Nurse Bettie especially. She was rude to everyone, especially my wife and mother in law. She tried to be the same way to me but I quickly put a stop to all of that. Was hoping for better but it is what it is. At least I have a very beautiful and health daughter and wife!!! And for that, I could never be happier!

My husband broke his back recently. The hospital is close to home and as we’re new to the area we figured to chance it. He had a GREAT surgical team and the follow up was wonderful. He stayed in the CCU for two weeks. Everyone was professional, attentive and AVAILABLE. We didn’t care for nurse Donna, she was kind of a snot. But she won’t impact the overall rating. They moved him to the 5^th floor, rehab. Don, Kathy, Amy, and the team (too many to list) really love their jobs and it shows. They hopefully won’t see us again in that setting, but if we ever have the need to go again, this is the team I want.

Very slow! I went Monday night with strep throat with 102 fever, waited for an hour and thirty mins to find out there were ten people in front of me and it would a four hour wait. I left end up going back Tuesday around 12pm there wasn’t anyone in the lobby waiting. Ended up waiting hour and thirty mins only to find out they Misplaced my chart.

–WARNING– DO NOT HAVE YOUR BABY HERE!!!
My sister had twins, by c-​section and her doctor and staff were great. It was after that when the problems started. The service is so poor, it took over an hour to have the baby brought to her room, one nurse called in and told us they could not locate the baby she was not where she was supposed to be, 20 or so minutes went by and the finally **Found** her and brought her in… They didn’t tell us the code word for the day or look at the numbers on mom or babies bracelets for security. Upon bringing the baby into the room, they did not know when she was last fed, or equip us with a feeding chart/​schedule.
Upon moving from Post-​partum rooms to «mommy & me» room the nurse/​attendant/​floor person did not move all her items and no one from our family was able to be there the entire day to ensure that everything was taken over. They lost all her flowers and paperwork on how to go see her other child at a different hospital… I have never seen such lack of empathy from hospital staff.!!
Her room now is horrible there is writing on the walls, the room looks dirty, the toilet seat was broken etc. I could go on and on. I would never have a child there.!! The hospital no longer offers help with car seats or goodie bags for new parents…

Total waste of time if you have Insurance, they make you sit in the ER Waiting Room when you have someone possibly bleeding internally for a little under 4 hours, all because other people are coming in with Obama Care Cards and they are being seen first!!! WTF?! We have Insurance, BC/​BS and it isn’t the low end type and we work hard to make sure we keep it for our family.
Seriously, one kid has on an ER Bracelet, he is up running his butt off, acting a fool for the entire time we are there. They came in a few minutes after us, and were seen BEFORE my daughter. My kid is over in a chair feeling like hell, not moving and she is pushed to the side.
These people had my daughter waiting for hours. My 18yr old daughter being a Texan, cowgirled up and said, «I guess if was anything serious I would be dead by now, right? Screw these people, lets go home; I’ll go see our family doctor tomorrow.» She is still having abdominal pain, but nothing more so far.
My wife has used the ER before and they were fast, got the kids in faster (within like 30 minutes) and no problems. Now, it is like nothing is going on, no mad rush of Ambulances, not even a breakout of some weird plague… seems to be simply piss poor service and planning. I would have like to see at minimum a Nurse Practitioner or even a Med Student doing triage, but no… no one saw my kid, no one even offered her any reason when she told them.
I have taken a sick pet to busy very Vet Clinic here in Irving and had them seen a lot faster than this ER… AND I TOOK A PERSON IN!
Next time I will call ahead 4 to 6 hours and reserve the ER time and a Doc, Seems that is the only damn way anyone will get seen at this place in the wee hours of the morning.

Had to go to the ER with a case of pneumonia. Walked in and there was no wait. You even get your own TV while you’re getting treated. No complaints. Took care of me, and didn’t over treat. Only drawback was I had to give my same insurance and personal info to about five different people.

stay away from this place. Not the smartest group of people. Never leave your loved one alone!!!

Clean always and close to spotless. The pharmacy is really nice & staff are helpful.

Great hospital! I was born here and have been coming here for minor emergencies ever since. My aunt is a regular here and requires a kidney, pancreas, and regular doctor every time. From what I’ve witnessed they do and have done everything in their power to make her feel comfortable. Definitely would recommend coming here.

This review is of the IMAGING CENTER inside of Baylor Medical Center.
During September and October 2005, I was a walking zombie. I had a horrible neurologist who overmedicated me to the point that I could barely function. I got where I couldn’t even walk without falling. And then one fateful night at the end of September, I fell again… and this time I did it good.
I was sent here to have an MRI on my right shoulder and my left knee. My shoulder ended up being only a sprain, but the results of the MRI of my knee revealed that I had busted my pre-​patellar bursa sac. This led to my knee surgery as reviewed about here.
The MRI facility was clean, the technicians were great, and unlike the four previous MRIs I had had in the previous18 months, they had WARM (and slip resistant) socks and pants (not just a gown for your a$$ to be waving in the wind) for you to wear during the procedure. They let us keep the socks and I still wear them.
I guess if you have to have a MRI, this is a great place to do it.

Baylor Irving was not the closest hospital but since that was where my Daddy’s Brain Surgeon happened to be at the time of his second stroke in 5 months my Mom rushed him there. My Daddy was only in ICU here for 3 nights as apposed to 65 days at HEB Harris. Baylor ICU has much more accessible hours — we were able to spend the night with Daddy and were only not aloud to visit between 7AM — 8AM and 7PM-​8PM.
Dr Mark Cwikla saved my Daddy’s life once again!