Clay Cooley Auto Group

Our Fiat 500 (bought used, Carmax with warranty) had its control arm shear causing damage to other parts. Carmax suggested bringing here, big mistake. The incompetent service writer (Brandon, stay away from him!) screwed us by writing up the work as result of an accident, when it was due to a part failure (dainty, petite precious little parts on this car) which then caused a chain reaction of damage to other parts. After the car was released to us as repaired, only to find out it was unsafe to drive during a routine oil change a few weeks later. Returning it, Brandon said it was only a loose sway bar, a completely inaccurate diagnosis. Later taking to a competent mechanic, who found that Q, now Clay Cooley, let us drive away in a seriously unsafe car. Others at the dealership tried to help afterwards, but the initial incompetence of Brandon did not allow Carmax to review the claim further. Though some people at the dealership are helpful, they have serious credibility issues if they would let someone drive away in a dangerous vehicle.