PetSmart

Always a great selection and great sales going on. The staff is mostly friendly, and they keep the lines short quick.

For a big chain, Petsmart does a pretty good job of covering our dogs’ needs. We like that we are able to get the Blue Buffalo brand in several different flavors and formulas, because our dogs do much better with a grain free/​additive free diet. The non-​sale price is similar to Green Pet in Bishop Arts, but since we don’t always have time to venture that far, Petsmart fills the bill.
There are frequently sales, so we take advantage of that if we need a new dog bed, crate, leash or other happy dog essentials. We also find some great deals on clearance dog toys (my personal favorites include holiday items from the Bret Michaels pet collection– I’m dead serious– that’s a thing, and my dogs love tearing that ridiculous stuff up!). If you’re into dressing your pet, they even have an entire aisle full of dog clothes.
The staff are always friendly and generally helpful, although I don’t generally require help picking up dog food and toys. Other offerings at this location include puppy behavior classes, adopt-​a-​cat, birds, fish, reptiles and rodents, along with all the accoutrements needed to care for them. There is also a Banfield Pet Hospital and Banfield Grooming attached, which is handy.

I would have given this place one start if it wasn’t for the extremely nice man at the register. The staff doesn’t acknowledge you at all in the store. They seem bothered by you if you ask them a question.
The grooming staff is the worst. There are two older ladies there. One with short gray hair and one with a long gray ponytail that are horrid. Their attitude is offensive and I wouldn’t want them working on my dog even if it was for free. The older lady with a pony tail is rough with the dogs while she grooms. She complained to me about her job so much I ended up walking out.
Yikes.

Usually we visit the groomers to have the chihuahua’s nails ground. Today is an updated rabies shot for Sitka, the black/​white bi-​eyed Husky for his license renewal. Banfield is the better side of this business model. Much more courteous and «normal» than the grooming shop.

I used the grooming service and the ladies were so nice and took great care of my pup. I was very grateful.

Took my yorkie for nail cut went home afterwards look at is nails one paw was done and the other wasn’t. Never will I bring my pet back. Do pet owners honestly think you are getting full service for your pet think again. Really how do you know they are really bathing your pet or brushing there teeth or services you can’t tell. I usually take my pet to independent pet groomer where they do a better job with a fraction of the cost.

I went to check this place out because I was curious. I have been thinking about getting a puppy. This is a very nice pet store which has a pet hospital, a grooming salon for pets, a training center and the rescue animals area. The rest of it is like a big Wal-​Mart grocery store for pets, which is pretty cool. Plus it allows pet owners to take their pets in to shop :)

I wouldve given this place a 1-​star if it weren’t for the nice managers and Joy. Whom were all very helpful. Just picking up some toys for the pets at home, and there was an extra charge for a toy (14.99 $) that was not supposed to be there. I didnt realize that the wrong charge was there til after the transaction and Joy was opening the door for me to leave (it was time to close so the doors were locked). I told Joy the issue, and she immediately jumped to help me resolve it. As we walked back into the store, Joy needed a manager to open up a register so she can charge back the amount.
As she was looking for one, she asked one of her coworkers where they were. Now I didnt get the name of this coworker, but she had long straight brownish hair, a pointy nose, petite figure and a very RUDE attitude. I was nothing but polite the entire time there, even apoligizing to the customers behind me for making them wait during the original transaction. Now this girl is SNAPPING at me, saying that I am being rude to the customers and that I would need to get back to the end of the line for the «refund». Okay, this was not a refund, this is them fixing their mistake. As I tell her that this was not my mistake to begin with, she continues to yell at me in front of everyone how rude it would be of me to jump in front of everyone to basically get my money back that was wrongfully charged to my account at the beginning. Just when im about to lose it for how rude she was being, Joy and a manager came to the rescue and helped.
Now a few words for that rude employee, you are a rude, sad and a pathetic little girl. You may think you can be all high and mighty and RUDE to whoever you want to be, but youre not. Youre lame. And I promise you, karma will get back at you. Im sure Im not the only one youve been so rude to. You obviously did not learn any manners growing up and that is just sad.
For the manager and Joy, thank you so much for helping me. I really appreciate the good service and it would be the only reason I would ever come back to this petsmart.

plenty of parking and was able to find all i needed for this trip.

Wooooooooo. I love this particular PetSmart location. The employees are always very nice & knowledgeable. I had my German Shepherd trained by Joy in one of there puppy classes. It wasn’t super cheap (none are) but I’d do it again in a heartbeat!

Decent Petsmart. The worker was very helpful as I had a few questions. The VET here are friendly as well. Not my local Petsmart but its well maintained and the staff are very helpful.

I noticed too how helpful the staff was. We were looking for fish to keep our turtle company (bad idea) and one younger guy was just full of information on every aspect of every fish in there. Nice too was the fact that while he could answer any question (s) we had he never tried to pressure us into a sale. We ended up buying two little fishies that were perfect for our tank.

I recently adopted a puppy and was very surprised how helpful the staff members were. One of their trainers even came over to say hello.