PLS Check Cashers

OMG I called and asked if a phone number could be provided for a purchase I had made, however, the CS Rep put a block on my phone for 48 hours and needless to say I didn’t have any money for my medicine, food, or my 13 yr old daughter. I was told it would be escalated but it wasn’t. That was the worst 48 hours of my life. I barely got to work because I needed gas. Fortunately I got a new card and was able to return an item I had purchased from Walmart and applied the refund to the new card so my daughter and I could eat and I could get gas to go to work and EAT!!! Just go in the store and get a new card and DO NOT CALL CS. I never said, fraud, stolen or anything so I’m quite pissed and will be going back to a real bank. There were no supervisors available to overturn what the Rep had did for 24 to 48 hours. Being a heart patient I’m glad I was able to get the refund from Walmart so I wouldn’t die at PLS hands of keeping my money away from me… SHAMEFUL…
However, the CS in the Stores have always been helpful but I would NEVER CALL THE CS NUMBER!!!

Busy and very friendly staff. Might want to go at a different time not in the morning and not Friday. But time waiting was not bad considering there were only 2 clerks