Issaquah Endodontics

Needing an emergency root canal, I was referred to Aaron Thompson, DDS. After reviewing my dentist’s X-​rays and then his X-​Ray of he offending tooth, he carefully explained what had happened and what needed done. His demeanor was warm and thoughtful. After explaining to him a terrible experience with another dentist’s root canal, he was amazingly responsive to tailoring the procedure in a way that was not frightening to me. Even though my heart pounded throughout the hour, I walked away saying to myself, «What a good experience.» Insurance was checked, office was spotless, all employees were informed and ready. Five stars for Dr. Thompson and the entire staff.

Dr Gable is an amazing endodontist! I am a dentist and I needed a root canal on a molar that has been root canal treated twice and failed both times in the past. Dr Gable, with his expertise, seemed to have fixed the problem. He was gentle, had great manners and very personable. In a nutshell, he is an endodontist a dentist would trust for his/​her own treatment. As a person, he seems very kind and helpful which matters a lot.

Amazing, simply amazing. They fit me in at the last minute, the assistant was very warm and empathetic and genuine, the front desk staff was great at getting me checked in and out and contacting my insurance and the dentist was just amazing. Totally painless in every way and I felt comfortable and trusted them immediately. They were also very nice about pain medication. It’s also a very nice office in terms of the interior — clean, fresh flowers everywhere. Two thumbs way up!

I am a practicing dentist. A fellow dentist just asked me today if I knew of any good endodontists in Seattle, I told him I didn’t know of any in Seattle, but I knew of a great one in Issaquah! I used to practice in Snoqualmie Ridge and I sent most of my patients who needed a good root canal to Dr. Gabel’s office. Dr. Gabel is one of those guys that I miss sending my patients to for the simple fact that he and his associate Dr. Yamada did great root canals (I am a dentist, I should know what a great root canal looks like) and my patients always came back very happy! I can only say great things about their office and their front desk. The only reason I happened to stumble onto their Unilocal review is because I was online looking up their office phone number to send to my fellow dentist that wanted their number.
I can honestly say, I don’t recall ever having a single patient that was not happy w/​the services they received at Dr. Gabel’s office.
Dr. Gabel is a class act and I would be glad to send any of my patients over to him any day. I have moved about 2 hours away, but they are one of the few offices that stick out in my mind for how great they took care of my patients!

I agree with Linda K. I have seen Dr. Gabel for three root canals in the past year. I don’t know the reason for that amount– I have nice teeth but My Mom passed away 8 months ago and I found that I was clenching my teeth unusually hard during that time. which could have been the cause. Don’t clench your teeth — try and get used to placing your tongue at the roof of your mouth and teeth apart. This helps.
I do not know what office the other two ladies were in but I love the staff and especially Dr. Gabel. He was referred by Dr. Lynn Jones my dentist who is well respected working out of Bellevue.
First of all I have had no insurance issues. The staff makes sure you are all set before proceeding with the work. I think that is a good thing, who would want anything else?
Dr. Gabel is as close to painless and I can hope for. He’s fast and thorough you can just tell he knows his stuff. All three root canals were done in one visit. He is a Pro. I am sure you can find a root canal somewhere else that is cheaper — you usually pay for what you get. Are all cars the same price? You can sacrifice quality to pay less if you choose… I don’t want to.
My husband had to have a root canal recently and his Dentist (in Seattle) sent him to an Endodontist in Medical Dental Building who is doing the root canal in two appointments. That just sounds horrible to me– who would want to take two appointments… the time the extra numbing… not me.
You do pay your portion when you leave. What’s wrong with that? The work has been done, why would you think it is ok to let the Doctor wait a month (or longer depending on how slow you choose to pay) for payment!
I will not go anywhere else and if you want the easiest root canal experience you could have I would suggest going here. Also they are very accommodating for same day emergency appointments.

I have been coming to Issaquah Endodontics, specifically Dr. Willis Gabel, for over 10 years. I have had root canals and surgery. I would not be willing to go anywhere else. I have always been treated with respect by the professional and outgoing staff. Dr. Gabel is a «painless» specialist and totally has the patient’s best interest in mind.
He knows what he is doing and I have sent a number of friends to him over the years. Once you go there, you will not be afraid of root canals anymore.

This business cares most about extracting money from their patients. The website claims that they are «insurance experts», but do not take them at their word if they tell you your procedure is covered.
My husband was referred to their office for a root canal, and asked that they check on his insurance coverage. They assured him that the procedure was covered, collected the co-​pay for the insurance plan, and completed the work. In a couple of weeks they called to say that the insurance company turned them down because he hadn’t met his waiting period for a root canal, demanded payment in full, and kindly informed us that they had no obligation to check on the insurance in the first place. Legally they may not have had an obligation to call on the insurance, but ethically they should not say a procedure is covered and collect a co-​pay while giving the impression that they checked on the coverage. By the way, did I mention that their website claims that they are «insurance experts»!?
Long story short, their price for a root canal is definitely on the highest end of the scale. I would know, I have had a few over the past few years and checked prices then and after this fiasco. When we questioned the price we were told that they may have been willing to negotiate the price if we had asked before the service was done. Hmm, why would we negotiate the price when they told us that the insurance company is paying for the service?
In fairness, the endodontists at this office are really good at what they do, it is just a shame that their customer service skills do not match the skill in which they perform the procedure.
We will never use them again.

The office is big and plush. The Dr. I saw was nice enough, young, and tended to talk to me like I was a child (I’m 55), I guess it’s just his style, not insulting for me just different. When he recommended that I have a root canal redone and then found out from my dentist that I had just had a root canal on that tooth he call and left a nice voice mail apologizing. Nice that the two dentists talked and figured this out before I redid a root canal that had just been done.
I probably will never go back just beacuse the entire experience from beginning to end just seemed to be about them collecting money. There are several signs in the small waiting room telling you that you have to pay at the time of service. They called me ahead of time to get all of my information so that they could collect my uninsured portion of the bill prior to my appt. When I got there they did not have a lot of experience with my insurance company so they guestimated how much I would owe before the dentist even saw me. They required I pay it then rather than bill me even though they did not know for sure what I would owe.
Today I got a refund check back from them for $ 7.00 that I now need to take to the bank. The amount they collected from me was $ 107.00, I would have prefered they billed my insurance company and send me a bill for $ 100.00, like every other doctor/​dentist I see. They had my payment history to draw on from my dentist that referred me to them. Just did not leave me with a warm feeling.