Labcorp

I would give no stars if I could. Rude, rude, rude. There are literally dozens of labs in the area-​so go somewhere else. I have never been treated so disrespectfully after being polite to the worker running the «front desk» (which in reality is an empty window that no one attends to.) I would call the «lady» out by name-​but I didn’t actually have time to look at her name tag for fear of punching her in her sour old face. Don’t mess with a pregnant lady-​just don’t.
Side note: in order to work for a lab testing company you must be– rude, and have a soul that Satan himself envies. Just fyi

After thoroughly reading the website and seeing that you did not need a doctor order for blood tests or to pay in advance specifically stated in the Q&A, I decided to stop by here. It was impossible for me to make an appointment because I wasn’t sure if I would be able to finish work and arrive on time. I didn’t want to waste anyone’s time by scheduling an appointment and being late.
I arrive and this lady asks what I «want». I said I wanted to do a blood count. She loudly declares «not without a doctors order you’re not!» I explain that the website says you don’t need one and in a very condescending voice she goes «you need to pay in advance online like everyone else or get a doctors order.» She was aggressive. I explain again that the website contradicts her but she interrupts me. Then I finally leave and I hear her giggling with her coworker as I go out the door.
Called my doctor about it and he told me they were lying and that I shouldn’t need one. He offered to call one in for me but I passed. Don’t give this place your money. Patients who are trying to find out if they have a serious auto immune disease get treated like human trash and mocked.

Horribly rude customer service! I was talking and one of the lab testers, and she rudely walked away as I was talking! Be sure to get in before 3:30 if you want to do drugs testing. Their phone line does not CLEARLY state that they dont test after 3:30. It only says they close at 4pm. You will waste a trip as I did. As I was expressing this kindly, the old RUDE White lady with curly hair walked away in the middle of our conversation, and said nothing. So unacceptable. Avoid this place at all cost.

Like everything else in Issaquah this place is located on Gilman. :) It is on the first floor of Issaquah Medical Center. They are open Monday thru Friday, are closed from noon to 1pm for lunch, stop doing drug tests at 3:30 and close at 4pm. All of this is posted on their company website.
I was sent here for a pre-​employment drug test today and I hope I never have to go back.
PROS:
— Plenty of FREE parking
— Easy to find
— Separate entrance from hospital so no need to wonder around.
— Fast service
CONS:
— They NEVER answer the phone. I had a question and tried to call this location several times. No matter what time of day it was the phone rang 3 – 5 times and went to a recorded message. Which when you only have ONE person working there I can understand. There is such a thing as being Understaffed.
— Lack of patient privacy. This maybe a personal quirk with me because of my employment in the healthcare field but the fact they have everyone sign in and check a box indicating why they are there is disturbing to me. At least use the forms like real medical offices do. My personal suggestion is the forms that have lines for the patient to write such private information on and then medical staff immediately peel the line off making it impossible for later clients to see.
— Maggie, the one and only person working there today was VERY unpleasant to deal with. Regardless of why a person is there they should be treated with respect and not feel like a piece of crap. This place does everything from drug tests to labs for a person with some horrible disease like cancer. I can only hope she doesn’t treat everyone like the way I was treated.
LabCorp itself is a huge company and they seem to have as many locations as Starbucks. They need to remember when staffing an office that many times patients have the right to choose a different lab.