This is the absolute worst McDonald’s location I have ever been to I went through the drive through and didn’t receive one order of chicken nuggets and I called to see if I could go pick them up and the employee who answered was very rude and said there was nothing she could do I will never go back to this location again.
Mylo B.
Rating des Ortes: 2 Chicago, IL
I know it’s McDonalds so I know what kind of food I’m getting when I eat there. I was there on a weekday at around 8pm, there were only about 5 other customers and a crew of about 4 workers. The disappointing thing is the place was dirty. I ate in and was there about 20 minutes. There was spilled soda on counters, french fries on the floor and dirty tables everywhere. There was even a broom and dust pan standing unattended at a table near me the entire time. I would hope that on a slow night someone would at least make an attempt to keep the place clean.
Teresa B.
Rating des Ortes: 1 Addison, IL
Given that this IS a McDonalds one can not have high standards for the employees hired or the quality of the food. But you have to expect at least a small tiny amount of common sense. Let me share with you my children, the horror stories that are«My Experiences at this McDonalds» I shall make a note first that I only order breakfast for me and coworkers on my way to work. This means I do not have all the time in the world to wait and I definitely do not have the time to go back when they screw up the simplest of orders. The first major screw up that left me completely frustrated was when I attempted to order a simple egg and cheese mcmuffin. I’m sure if I ask any person on the street who has never had McDonalds they would be able to tell me correctly the ingredients in this sandwich and they could probably walk right into that kitchen and make it too! I wish I kept the receipt so I could frame and display it in my home for all guests to see how truly dumb these employees are. There is a reason they make minimum wage, and there is a reason it should not be raised to $ 15. The receipt read along the lines of Sausage biscuit — Extra fluffy egg –Extra charge — Add cheese –Extra charge — Substitute bis for muf …What?! WHENDID I ASKYOUFOREXTRAFLUFFYEGG?! ITSNOTEVENTHATFLUFFY! I was charged over 4 dollars for this monster of a sandwich! I simply said«egg and cheese mcmuffin» Where did they hear sausage?! But as I said before, This IS fast food. I forgave them for their error. I let them live another day. I gave mercy. Then they displeased me again! I’m sitting in the drive thru one early morning waiting patiently. It’s not their fault the man in front of me requires a large amount of greasy matter to get his morning started. ‘Merica! As I pull up I hear a friendly voice ever so not kindly say, «Debit is down in drive thru, This okay?» The accent was expected but the rude manner was not. And lets take a moment to analyze this sentence, shall we? The debit machine is down. Fine. But ONLY in the drive thru? Was this a sentence error or was the cashier to lazy to walk over to the other counter and ring me up? There was no one in line besides me, It’s not like this would be an inconvenience. I replied, «No, It’s not okay» and left. It’s 2014 people, Who carries around cash? I am no stripper! Another time I was a little upset again at the unprofessionalism of the drive thru voice that«took my order» She was constantly laughing at her employees. I assume a middle aged women flirting with her fellow colleagues. I don’t care what you do on your free time or even at work, As long as you keep it from preventing your job performance. Her performance, Oh it was prevented. She forgot my hash browns. I had to tell the cashier she didn’t hear me order it. It took all my might not to rudely blurt out, «SHEDIDN’T HEARMEORDERMYDELICIOUSGOLDENBROWNSOFHASHBECAUSESHE’S BUSYLAUGHINGAT A JOKETHATPROBABLYWASN’T FUNNY» Again, I gave mercy THELASTSTRAW! This straw didn’t break the camels back. This straw pissed the camel off and forced him to create a Unilocal account so he could seek vengeance via review!!! I placed a simple order, It was just me. I wanted a sausage burrito and two heavenly greasy not-good-for-my-health hash browns. They didn’t add the hash browns to my ordered. I asked the cashier to add them. He was a gentleman. He added them. He apologized. He took my money. I pulled up to the next window. The lady hands me my bag and READSMYORDERTOME! SHEREADSITBACKTOMEANDSHESAYSHASHBROWNS! I smile and thank her! Finally somebody is up to speed! As I’m nearing work I decide I can not wait. I’d like to munch on my hash brown now. Indulge myself. See if I can eat it in one bite with NOSHAME. My finger tips go numb as they shuffle around in the bag I feel my burrito… …Tears begin to escape my ducts. There are no hash browns. None at all. I was cheated for the last time. Don’t go to this McDonalds unless you are expecting to be disappointed. Some people may like that? But me? No. When I order a hash brown, You better give me my gosh damn hash brown.
Joe A.
Rating des Ortes: 2 Addison, IL
Came to this McDonald’s during later hours to get one thing: a dollar menu McDouble, plain, with nothing on it.(That means two buns and meat) When we got our sandwich, it had cheese on it. Thankfully, we checked the burger before leaving, otherwise we would’ve had to drive all the way back. I just don’t understand how they can mess up such a simple order. We made it clear and said«a plain McDouble Hamburger». Given the late hour that we came to this location, and the construction involved, I’ll give it the benefit of the doubt. But still even after tonight I can’t recommend this one.
Samantha V.
Rating des Ortes: 3 Chicago, IL
It sucks that I live in such a small town that even the McDonalds closes. Other than the fact that this location isn’t open late or 24/7, it’s your standard McDonald’s experience. I can’t believe that Dunkin Donuts right across the street is open 24 hours, but this McDonald’s isn’t.
Nektaria R.
Rating des Ortes: 3 Chicago, IL
It’s McDonald’s. They have an apple and caramel yogurt parfait. Friendly enough staff. Parking is plenty. Just don’t park in front of the Walgreen’s. They will tow your car.
Catherine P.
Rating des Ortes: 3 Schaumburg, IL
I’m addicted to McDonald’s Diet Coke. Not gonna lie, it’s about my favorite thing right now. And most recently I discovered that McD’s has Coke Zero which I don’t actually know what the difference is, but it’s really yummy too! I could have one every day, except that’s $ 1.09 per day, $ 7.63 per week and $ 396.76 per year, so I will have to just enjoy it once and a while. This location offers $.59 vanilla ice cream cones, but watch out– they but waaaaay too much ice cream on the cone for eating in the car safely. I did not get one on my last trip, I stuck with the Coke zero, but I have gotten them here before and they can get messy. Watch out!
Jennifer S.
Rating des Ortes: 1 Bartlett, IL
I don’t hit McD’s very often, but when I do I expect to get what I ordered. I don’t understand why a business with a drive thru speaker chooses to put an employee on the other end of that speaker that doesn’t speak clearly and/or can’t hear well. I ordered a large Coke. The screen said that I ordered a large Sweet Tea. I told the person taking my order that I did not want Sweet Tea — I want a large Coke. Now, the screen shows that I have ordered 2 Sweet Teas. Um, excuse me… I don’t want ANY Sweet Tea… I want one large Coke, please. Check screen… Oh lookie, I must have just said that I want a Diet Coke. Now, I am annoyed. I tell her one more time that I want ONELARGECOKE. Yay, the screen reads correctly. Approach window… it looks right. Color looks right and the lid doesn’t have any of the«buttons» pushed down. Now we’re in business. Five minutes later… I arrive at the office, take the wrapper off of my straw and take that first fateful sip… AWNUTS! It’s a Diet Coke! Imagine my horror! I am highly disappointed and don’t plan to return again soon.