Best Western University Inn

For the price, you get a decent room and a standard continental breakfast. The bedding was clean but you could see stains on it and on the pull out sofa. The staff is a motley bunch of people.

Honestly, the hotel was fine. The rooms were clean and big, but the front desk staff is the rudest staff I’ve ever experienced. I asked to upgrade my room, which I was happy to pay for. It’s ten dollars. And it was like, I was asking for the moon. Meanwhile, no one is even staying in the hotel. They have plenty of rooms for anyone to stay in. Taking the shuttle was a hassle. I’ve just never dealt with people who are so incredibly rude for no reason. There is no one in the hotel, and no one is asking for very much. We would like to take the shuttle to Cornell, we would like a better room. It was just completely unacceptable and ridiculous.

Stayed 2 nights in different rooms. Executive room with fireplace was worth it, I slept well on pillow top & clean sheets, quiet.
Regular 2 queen room was bad — I couldn’t & didn’t sleep well in either bed due to itchy sheets… one rough cotton — other soft flannel– felt mites crawling on me… receptionist ignored my complaint.

This hotel was
Fine for the money. We had a double queen bed room. It came w a pull out couch. There were 5 girls
In one room and we were perfectly
Comfortable. And the the complimentary hot breakfast was
Definitely a plus!

This is a fine space to stay and a good price for Ithaca.
Pros: in walking distance to a branch of CTB as well as a grocery store and a pharmacy, very nice complementary breakfast with a lot of choices, spacious room that seemed well-​maintained
Cons: 70s décor (brown, brown), not really walking distance to university/​commons (but quick drive), double check directions because can be a little confusing

Not entirely sure what the negative reviews are about. For the price I paid, I can’t complain. The room I got was quite big, fresh and clean and the staff at the front desk were kind and helpful and their breakfast was good too. Would highly recommend for a cheap night stay.

Even though I feel like the hotel structure is still stuck in the 70s and wasn’t a big fan o the motel-​like feel, everyone was super nice and I enjoyed immensely the free shuttle to and from Cornell. It made trying to figure out where to go so much easier. The location could use some sprucing up, but the shuttle in and out without Having to think and the staff made my overall stay enjoyable.

I stayed at this hotel for 3 days and 2 nights. The service was good and the staff were super nice and accommodating. The beds were comfortable and everything was decently clean. Too bad it’s so expensive compared to other Best Westerns. The continental breakfast was typical… hot and cold foods available. I would love to stay here again on my next visit to Ithace, if it did not cost me close to 150 $ a night. If there were a better deal, I would definitely come back. It is also very close to supermarkets and fast food restaurants.

We just completed a seven night stay at this Best Western while visiting family and having a vacation.
Growing up in Ithaca I’m very familiar with how old some of the «three star» and above hotels are. Ramada and Clarion, for example are very old facilities in need of major renovations. I have stayed at both and neither is worth any amount of money. It’s always a bit hit or miss in Ithaca and prices are always high. When school is out, the weather is nice, so there’s barely an off season.
We booked this through Priceline, so we didn’t know which three star we were getting for our all inclusive $ 65/​night. I was relieved to find out it was the Best Western.
This hotel was built in the late 80s (I believe), so it’s a tad dated, our room was large, clean, and functional. The room also had a small fridge and microwave and fold out sofa.
The complimentary breakfast was great and included some hot items like sausage, scrambled eggs, waffles along with all your typical continental items.
There is a small but functional exercise room with all the basic equipment you need while you’re away. There is a small outdoor pool (seasonal), which was kept very clean.
Ithaca is a very tough spot to find a decent hotel room at a reasonable price. I have been very thorough in researching and even considered a B&B; but ultimately no one had these amenities at the price we got.
This hotel would have been a good value up $ 85/​night, but we were on a tight budget, so this worked out perfect.
Other amenities included a free shuttle and free wi-​fi. The hotel is close to a 24 hour grocery store, drugstore, Cornell and downtown Ithaca is a very short jaunt.
I found all staff to be courteous. The front desk responsive and seemed genuinely friendly. I highly recommend if you can get it for less than $ 100 per night; anything above that and you can find there’s more competition with the newer facilities; hard to beat the location though if Cornell is the reason for your visit.

This is a solid budget hotel. First of all — this hotel looks and feels outdated. The carpet and bed linens need upgrading, as they feel like the hotel has had them for about 10 years. The bathroom was excellent — they obviously renovated it and the curtain, tub, mirrors, and marble countertops all looked new. The room has a microwave and a fridge, which is always useful when you are staying for more than 1 night. Complimentary continental breakfast isn’t too bad — no fancy hot food items but they have a waffle maker and bagels for toasting. The staff was generally nice.
The hotel only has 1 floor (rooms with two double beds are on the first floor, and rooms with 1 king bed are in the basement). I don’t know how I would feel about staying in the basement though. The first floor room wasn’t noisy, but when we first walked in there was a distinct old hotel smell. Thankfully the weather was fantastic, so we opened the window for one whole day and the smell was gone by the time we returned.

This hotel was clean and had large rooms although the rooms were a bit dated. The staff was very nice and helpful and the location was perfect for me, extremely close and convenient to Cornell University. My security latch was broken but they fixed it only a couple of hours after I reported it. Supposedly there was wifi but they failed to ever give me the log in information and it was not written anywhere in the room so I was completely unable to use it. The breakfast was lacking for a «deluxe» continental. The only hot items were from a toaster or waffle maker. There was no apple juice and the fresh fruit was not all that fresh. The setup made it very difficult to get coffee and resulted in a crowded area. I was able to have a great breakfast despite these things but it would be better described as a basic continental breakfast. It was cold, I wished they had an indoor hot tub, but that is neither here or there. Overall, it’s a decently priced, nice room with a friendly staff and good location.

Nice Sunday night stay for a concert at Cornell. Located right down the street from the campus entrance. Did not stay for breakfast.
Nice king suite with gas fireplace and lots of space — quite and clean on my stay. Buildings are at the end of a strip mall where ½ of the buildings are an annex for Cornell.
There is a 24hr grocery there if you needed something or for some healthier food than a burger joint. Staff was pleasant at check-​in/​out but I had no other needs to tax them with. Great rate from Priceline!

Dirty, Noisy, Gross.
Stay anywhere else in Ithaca… ANYWHERE

I asked for a non-​smoking room and as soon as I opened the door the masked smell of cigarettes. The service was OK, no major complaints, no major compliments.

Great proximity to Collegetown and a supermarket, but the room you get for the price you pay is pretty bad. Uselessly high ceilings that swallow up any meager light provided from lamps, dirty floors, boring décor. They have a great location and they know it, as little effort is made elsewhere. Have to give them credit for the free WiFi and the breakfast, however.

OK, serviceable, can’t complain
But only 3 stars because the hotel seemed a little worn to us. We stayed three nights. Little things seems to be broken — clock radio, remote control, ice machine. We liked the fact that it was next door to a large grocery store. A fine value if it was $ 80/​night, but we paid $ 140.

The service is what gives this place 4 stars. They have complimentary pick up and delivery to any place on Cornell Campus, and the staff is all super friendly and nice. They also love to give directions and suggestions of great things to do and places to eat around cornell. The hotel rooms are ok, not the prettiest but its so close to campus and a short drive to the Ithaca commons.

It’s hard to find reasonably priced lodging in this ivy league college town but you’d figure hotels at these prices with proximity to the famed hotel school would learn a thing or two about the hospitality industry.
Apparently not so with this Best Western just a scant stone’s throw from Cornell’s Collegetown and the hotel school and engineering quad. Check in was smooth and friendly, and the initial impression of the room was good: roomy and airy with high tudor style ceilings with sky-​lights. The bathrooms were clean and roomy. But then the imperfections started to bare themselves: the corners of the room were unclean, evidence of sloppy vacuuming. Mattresses were sagging, in need of a refresh. Roll-​aways were stored in the hallways. Repeated calls to the front desk went unanswered… when we visited the front desk, they said we had to dial the operator. (Why have a front desk button on the phone?) The free breakfast was served by a employee with a scowl on her face and literally threw food and condiments into their respective containers. Not a friendly greeting from anyone. The exercise room had no towels, but at least the dated equipment worked. Hallways were not very clean and the infrastructure showed signs of wear.
On the good side, the price was the best we could find so close to campus. If you’re on a college visit, the proximity to the biotech building where the arts and sciences info session and engineering quad is compelling. Also it’s in a plaza with a super market and a rite aid near by.
There are much better places to stay, but at a price. The distance to campus can’t be beat.

It was a very cold winter, and the first room they gave me had problems with the heater. Then they moved me to another room, and the heater worked fine there. After a couple days, electricity problems made that heater not work. A third room had no problems with the heater or electricity, but was close to the entrance, and I could hear people talking and the door slamming shut outside. The room’s walls must be too thin. I came back and spent another night at yet a different room which had a broken switch for the bathroom heater. (I came back due to flight cancellation). The bright side: convenient location, walking distance to grocery, restaurants, bus stop. I didn’t need to rent a car while I was there. And the management people were friendly, even the shuttle drivers were helpful and friendly, one went out of his way to drive us around town to show different parts of Ithaca. Forgot his name.

This is a great place to party! If your room is not big enough to entertain all your rowdy friends, just look for the lobby near the 400 block of rooms. The staff takes a hands off approach dealing with parties so you can get away with even leaving your trash in the halls.