Triphammer Wines and Spirits

Do yourself a favor and go somewhere else. Limited selection and high end prices. We overbought for a graduation event and asked to return a few bottles because we live out of state. Got a snotty «All Sales Final» end of story. Overall a cheesy experience.

Annoying experience.

I’ve only dealt with the online store but I have experienced incredible customer service. I had to return and reroute my order several times and the staff have been prompt, courteous and helpful in dealing with the issue. They took a stressful experience and made it much easier to deal with. I never write Unilocal reviews but felt compelled to because of how great the service has been!

From reading the other reviews I wonder if I went to the same wine store, just to be clear I am reviewing the store located between Ithaca coffee and Kinney drug.
I am giving today’s experience 1 star. When I came in there were three people behind the counter and a couple more in the back room I wandered around looking for wines to fill my case after searching through all of South American wines I went up front to asked if they had any torrontes. He said never heard of it. I said it is a type of grape not a brand, he said he would look it up, the computer yielded no hits. He said nope don’t have it and went back to staring off into space.
I am not used to a wine store being so hands off, I was buying a case and at no time was I offered help and when I asked for help and i understand they may not have any but I have an expectation of follow through so that I could get something close to what I was looking for.
I will not mention other stores but I won’t be coming back here, when there are wine stores with better customer service in the area.

This place has a great selection of wine or hard booze. It is never that crowded, and when the cashier asks you if you have one of their membership cards, and you invariably say no, they don’t ask the annoying follow-​up, «Would you like to sign up for one?», which is usually a buzz kill because then you have to saying «no», and then you feel guilty, and then sometimes they even make another attempt at selling you on the rewards card with grandiose promises of its benefits, and then you have to say hey you don’t come here that often, and then they say «well it’s free,» and then you just have to look at him and say «no thank you» with absolutely nothing to back it up…
So, yeah, they don’t do any of that. They even have one of those swirling water baths that can cool down your wine rather quickly.

This used to be my neighborhood liquor store. They’re a family owned business with a friendly staff, and they are always willing to order wines they don’t normally stock. Prices are reasonable and they host wine tastings about once a week, and occasionally liquor tastings. Triphammer has a lot of selection, but doesn’t feel like a big box store, which is how I’ve come to think of Northside.